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Editorial Team

Staff Writer, Recurly

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The Editorial Team at Recurly comprises of all the wonderful contributors to our content from the marketing, product marketing, engineering, and so many more teams.

Thousands of innovative companies across digital media, streaming, publishing, SaaS, education, consumer goods, and professional services industries rely on Recurly to unlock transformational growth using subscriptions. Recurly’s all-in-one, integrated platform removes the complexities of automating subscription billing at scale by enabling teams to manage and optimize their subscriber lifecycles with ease. Category-defining companies including Sling, Twitch, BarkBox, FabFitFun, Paramount, Lucid, and Sprout Social have chosen Recurly to manage billions of dollars in recurring revenues, future-proof their recurring billing and payment operations, and recover millions of dollars in lost revenue due to churn. Founded in 2009, Recurly is based in San Francisco, with offices in Boulder, New Orleans, and London. For more information, visit https://recurly.com.

Latest posts by Editorial Team

Streaming teams up with grocery chains, Recurly’s RevRec solution & Chick-fil-A's streaming service

Welcome back to Subscriptions Weekly! This week, we’re kicking things off with our upcoming live virtual event, Subscription Sessions: Get Ahead of What’s Next. See why it’s the must-attend event...

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FTC cancellation rules, Apple and Amazon team up, healthcare subscriptions rise & CNN's digital paywall

Welcome back to Subscriptions Weekly! This week, we’re breaking down the FTC’s newly finalized rules that make subscription cancellations easier for consumers—big news for subscription brands everywhere. Then, we...

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The future of subscriptions, our new CPO, and Subscription Sessions

Welcome back to Subscriptions Weekly! This week, we kick things off with an insightful interview with Recurly CEO Joe Rohrlich, where he explores the future of subscriptions and what...

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Optimizing global payments, navigating consumer journeys & new subscription laws

Welcome back to Subscriptions Weekly! This week, we’re exploring how seamless payments are key to customer satisfaction and retention in global markets. Next, we dive into the complexities of...

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New AI tools for accelerating subscriber growth and the future of Recurly

Welcome back to Subscriptions Weekly! This week, we’re excited to unveil our bold new brand and platform vision with our brand video that showcases how we’re helping subscription companies...

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Reimagining orchestra subscriptions, mastering customer loyalty & OpenAI's bold pricing

Welcome back to Subscriptions Weekly! This week, we’re diving into how orchestras can learn from modern subscription models to keep audiences coming back for more. Then, we take notes...

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Retaining subscribers and creating experience-focused subscriptions

Welcome back to Subscriptions Weekly! This week, we’re looking at how discovery+ scored big during the Paris Olympics, becoming the UK’s fastest-growing streaming service. Then, we explore an experience-focused...

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Chick-fil-A streaming service, news from YouTube, Amazon, and Walmart+

Time for our Friday wrap-up in Subscriptions Weekly! This week, we’re diving into some big moves across the subscription world. First up, Chick-fil-A is cooking up something new with...

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Retaining customers with CMO Lina Tonk, the rise of Disney+ & Chuck E. Cheese new subscription

Welcome back to Subscriptions Weekly! First up, we’ve got an insider’s take on why Disney is dominating the streaming wars and what challenges they still face. Then, Chuck E. Cheese...

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New subscription laws, the untapped potential of hospitality subscriptions, and winning the gold

Welcome back to Subscriptions Weekly! This week, we’re diving into how new subscription laws are set to promote transparency while also offering potential benefits for businesses. We also explore the...

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Prime Video plans toward fewer ads, Disney & WBD discounted bundles to reduce churn

Prime Video Looking to Show Fewer Streaming Ads Amazon’s Prime Video launched its ad-supported plan in January, and executives highlighted its early success during a recent earnings call. While it's...

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Netflix’s revenue boost, Amazon’s makeover, and the secret behind loyalty programs

Welcome back to Subscriptions Weekly! Netflix is celebrating a huge 17% revenue boost thanks to hits like Baby Reindeer and Bridgerton. If you’re gearing up for the 2024 Paris Olympics,...

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Prime Day sales, Pret backlash, Deezer AI playlists & Netflix Q2 results

Welcome back to Subscriptions Weekly! This time, we review Amazon’s big sales record with Prime Day offers, the backlash on Pret’s coffee subscription deal, Deezer’s new AI playlist generator, and...

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The FTC’s dark pattern review, Xbox price hikes, and the streaming re-bundling

Welcome back to Subscriptions Weekly! This time, we check the latest results of the FTC’s review of dark patterns in subscriptions. We also share Microsoft’s plans to hike the price...

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Walmart+ subscription, Netflix changes, Apple's scrutiny, and Fox's Tubi launch

Welcome back to Subscriptions Weekly! Walmart+ is on the rise, with over 30% of consumers now subscribing, thanks to improved fulfillment and increased member engagement. Netflix is making waves by...

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Digital resilience in subscriptions, TikTok shop impact, Ferrari's battery subscription, and the future of video subscriptions

Welcome back to Subscriptions Weekly! From tackling digital resilience to the rise of TikTok Shop in beauty and Ferrari's bold electric vehicle strategy, it's been a week packed with tech...

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Adobe’s legal woes, Apple’s BNPL shuts down, and YouTube’s VPN crackdown

Welcome back to Subscriptions Weekly! The FTC and DOJ are taking on Adobe for allegedly making it a nightmare to cancel subscriptions—turns out those sneaky tactics might be illegal! Meanwhile,...

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European subscription market thrives, new ownership trends, Spotify's new premium tier, and strategic price hikes

Welcome back to Subscriptions Weekly! First up, the European subscription market is thriving, even with tight budgets and rising prices. A whopping 60% of Brits would jump on more subscriptions...

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Turning engagement into revenue, zillennials are game changers, Spotify’s price hike, CTV insights & e-bike subscriptions

Welcome back to Subscriptions Weekly! We've got the inside scoop on how to convert subscriber engagement into revenue with just a single click. Dive into Recurly's game-changing lifecycle engagement tool,...

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Apple News+ soars, BNPL takes over, Verizon streams big & Prime delights with Grubhub goodies

Welcome back to Subscriptions Weekly! Apple News+ subscriptions are soaring like never before, leaving top publishers in the dust. NerdWallet's latest report reveals that nearly 25% of Americans are jumping...

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Unlock CFO insights and B2B SaaS trends. Global partnerships, and Alexa’s news subscription

Welcome back to Subscriptions Weekly! Ready to dive into the world of subscriptions, growth, partnerships, and tech upgrades? Buckle up, because Recurly's got the scoop on all the latest happenings....

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The power of ‌great payment experiences, Scentbird's sensational scents, and Netflix's ad-supported triumph

Welcome back to Subscriptions Weekly! In this issue, we're diving deep into why the payment experience matters more than you think! It's not just about the transaction; it's about the...

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Spotify's lyric lockdown, The Atlantic's subscription offer, and Southeast Asia's subscription boom

Welcome back to Subscriptions Weekly! Spotify has quietly slipped lyrics behind a paywall–it seems like they're nudging free users towards those coveted premium subscriptions. The Atlantic is shaking things up...

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May the subs be with you: Exploring the galactic empire of streaming, loyalty programs, and fashion

Welcome back to Subscriptions Weekly! First stop: May the Fourth festivities! We're diving into the hyperdrive-fueled world of streaming and how it's given the beloved franchise, Star Wars, a fresh...

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America’s streaming habits, Amazon's new subscription, and Paramount's binge-worthy shopping spree

Welcome back to Subscriptions Weekly! Ah, spring—the season of sunshine, blooming flowers, and…Recurly product launches. In the realm of entertainment, American TV habits are taking a wild turn as viewers...

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Insights on scalability, millennials shift to online subscriptions, and Gmail's new "Manage Subscriptions" feature

Welcome back to Subscriptions Weekly! First up, we've got Tony Allen, CTO at Recurly, spilling the beans on scalability and top-notch performance management as the secret sauce behind subscription business...

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Flying pups, healthcare debates, and checkout demands

Welcome back to Subscriptions Weekly! First, let's talk about flying pups. Bark, the genius behind BarkBox and a proud Recurly customer, is taking our furry friends to cloud nine with...

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Digital media subscriptions, Spotify's new tiers, Visa's handy tool, Paramount+'s Super Bowl prep, and X's rewards

Welcome back to Subscriptions Weekly! Let's talk about the explosive growth in digital media subscriptions. It seems like everyone's hopping on the subscription train, and it's not slowing down anytime...

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Alaska Airlines' new subscription, BNPL is booming, and the beat of streaming & publishing subscriptions

Welcome back to Subscriptions Weekly! Buckle up, turn up the tunes, and get ready to dive into the world of subscriptions. First stop: Alaska Airlines and Recurly are teaming up...

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Swipe right on this week's subscription trends in shopping and the future of driving

Welcome back to Subscriptions Weekly! We're diving headfirst into the exciting world of subscriptions, online shopping bliss, and the future of driving—all with a fun twist. We've got some big...

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Payment powerhouses, winning plays in subscriptions, and Target's shipping smash hit

Welcome back to Subscriptions Weekly, first up, Amazon Pay just scored a win with the RBI, getting the green light to offer online payment solutions to businesses in India. Tony...

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Google Pay exits stage, streaming claims the spotlight, and Tabby makes its entrance

Welcome back to Subscriptions Weekly, where the latest trends and updates on everything subscription and payments related are served with a side of fun. First up on our radar, we've...

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Charge your gamepads, get your watchlist & wallet ready; Amazon Prime is capturing viewers' attention

Welcome back to Subscriptions Weekly! We've got some piping hot updates in the world of subscriptions and streaming. Twitch is cranking up its prices for the first time ever, Meta...

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Keeping subscribers engaged: Buy Now, Pay Later, Target’s premium membership & more

Welcome back to Subscriptions Weekly! We're prepping for the long weekend and retailers want you to spice up your closet without giving your wallet a workout. Target is all about...

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New sports streaming subscription this fall, YouTube's 100M paid subscribers & more password sharing woes

Welcome back to Subscriptions Weekly! Have you heard the buzz? YouTube just hit a jaw-dropping milestone. For ‌sports enthusiasts, grab your snacks and get ready to cheer from the comfort...

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Shoppable TV, gaming subscriptions, and the ink-soaked wonders of the innovative subscription realm

Welcome back to Subscriptions Weekly! This week, we’re turning our binge-watching sessions into ‌retail therapy. Companies are eyeing a bigger slice of the gaming revenue pie by bundling up their...

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Starting fresh: 2024 State of Subscriptions, in-app purchases & AI-driven products set the stage

Welcome back to Subscriptions Weekly! We're thrilled to bring you insights and updates from the world of payments and subscriptions. From industry reports to groundbreaking developments, the landscape is buzzing...

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Unlocking new revenue frontiers: News from Apple, CNN, and more

Welcome back to Subscriptions Weekly! We've got exciting news to share. In 2023, Recurly helped its customers recover a whopping $1.2 billion in subscription revenue worldwide. Over in the media...

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Navigating the evolving subscription landscape: News from Bobbi, X & Netflix

Welcome back to Subscriptions Weekly! We’re kicking off the year with exciting news as we warmly welcome Joe Rohrlich as the new CEO of Recurly. Bobbie, the organic baby formula...

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On-demand content: Prime Video ads and Fitness+ news

Happy New Year from all of us at Recurly, and welcome back to Subscriptions Weekly! For the first issue of 2024, we review Amazon’s decision to include ads in Prime...

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Healthy body, mind & wallet: News from Apple & Peloton subscriptions

Welcome back to Subscriptions Weekly! For the last issue of the year, we’ll review how rising streaming prices will reshape entertainment in 2024. We also check on Apple’s new bundle...

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Subscriptions in 2024: News from Amazon, Snapchat, and more

Welcome back to Subscriptions Weekly! This time, we review the appeal of the subscription-based model for media companies and how more streaming services continue to bundle up. We also check...

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Trials & bundles: News from Netflix, Disney, Apple, and more

Welcome back to Subscriptions Weekly! As we close 2023, we get the first hints of what the industry holds in 2024: subscription trials and bundles–if done correctly. Several streaming companies...

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Keeping subscribers engaged, news from Nuuly, BBC & Disney+

Welcome back to Subscriptions Weekly! This issue is all about how brands deliver value to subscribers. We review Nuuly and the BBC’s subscription success, Disney+’s subscriber-exclusive offers, Tumblr’s subscription service...

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FTC dark patterns, Max deals, and news from Amazon & Roblox

Welcome back to Subscriptions Weekly! This week, we review the FTC’s charges against Amazon and Roblox’s new creator subscriptions. We check Amazon’s new deal with Snapchat–allowing for in-app purchases, Getty...

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Subscriptions on the rise, news from Meta, AppleTV & ChatGPT

Welcome back to Subscriptions Weekly! This week, we review Meta’s new subscription for European users and AppleTV’s struggle to engage with subscribers–despite its impressive market share. We talk about ChatGPT’s...

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Streaming grows with ad tiers, news from Disney+ & Netflix

Welcome back to Subscriptions Weekly! This week, we learn how streaming services like Disney+ and Netflix drive acquisition through ad-supported plans. We also review Meta’s new subscription plan to meet...

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Behavioral Economics, Tech & AI, news from ChatGPT and X

Welcome back to Subscriptions Weekly! In this issue, we review the behavioral techniques that drive sustainable growth in digital media and how a robust infrastructure makes a difference in high-volume...

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Payments innovation, price raises & new offers from Netflix and X

Welcome back to Subscriptions Weekly! This time, we review the future of digital payments and the importance of well-structured, secure, and personalized experiences. We also check on Spotify’s Q3 results,...

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Fighting subscription fatigue, plus news from Netflix and X

Welcome back to Subscriptions Weekly! This time, we review how streaming companies can get smart about retention–combatting churn and subscription fatigue effectively. We review Netflix’s Q3 results and its plans...

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How bundles & features boost revenue, news from X, Amazon & Netflix

Welcome back to Subscriptions Weekly! This time, we review how bundles have helped subscription companies–especially in the digital publishing sector–to increase their customer base. We check on X’s subscription tiers...

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Writers’ strike impact on streaming, news from TikTok, Meta & Spotify

Welcome back to Subscriptions Weekly! This time we review the impact of the SAG-AFTRA strike on streaming services. We check on TikTok and Meta’s ad-free subscriptions, and Spotify’s audiobook benefits...

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Subscriptions evolve: News from Prime, X, Netflix & Meta

Welcome back to Subscriptions Weekly! This time, we review Prime’s plans for ad-free streaming options, X’s new features for Premium members, Netflix’s last red envelope send, and Meta’s VR subscription...

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Brands offer subscriptions, users love them: News from X, Snapchat & Disney

Welcome back to Subscriptions Weekly! This time, we review the potential X subscription service, Disney+’s subscriber shortfall, Roblox's new in-experience subscriptions, Snapchat+’s user growth, and Revel’s successful fundraising for car...

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Subscriptions everywhere: News from The Economist, Deezer, Dancer & Caravelo

Welcome back to Subscriptions Weekly! This is a very international edition–we’ll review The Economist’s new subscription tier, Deezer and Universal’s artist-centric streaming model, Dance’s e-bike subscriber growth, Caravelo’s funding to...

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Give subscribers what they want: News from Disney+, BMW, Spotify & Patreon

Welcome back to Subscriptions Weekly–the newsletter that keeps you on top of subscription content. In this issue, we review Disney+ price cuts, BMW’s refocus on subscription services, Spotify’s premium content...

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Loyalty discounts keep subscribers happy, news from Twitch, Google & Pret

Welcome back to Subscriptions Weekly! This time, we discuss how price-conscious offers and loyalty rewards help streaming businesses curb churn. We review Twitch’s new requirements for its Partner Plus program,...

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Ad tiers, password-sharing & loyalty: News from Netflix, Apple, and Peloton

Welcome back to Subscriptions Weekly! This week, we review the ad tier and password-sharing crackdown efficiency, Peloton’s subscriber losses, Apple Podcast's new creator tools, and the subscription pricing for the...

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Profitability & growth plans: News from WBD, Disney+, and Apple

Welcome back to Subscriptions Weekly! This time, we review how streaming brands stack up in subscribers and revenue, why profitability is more than just subscriber growth, and why we might...

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Streaming price increase & subscriber loss, news from Paramount & Disney+

Welcome back to Subscriptions Weekly! This week, we review the price increase in streaming companies, Spotify’s new integration with Patreon for pay-walled podcasts, and the Q2 results for streaming video...

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Retaining Subscribers in Q3 & beyond, news from Max, NYT, and X

Welcome back to Subscriptions Weekly! This week, we look back at the Q1 and Q2 results for leading media subscription brands–the results are surprising. We also check on X Blue,...

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Exclusivity delights subscribers, news from Spotify, AppleTV & Instagram

Welcome back to Subscriptions Weekly! This week, we review Spotify’s price hike, Apple’s MLS streaming service boost after Messi’s arrival, and Instagram’s creator subscription launch in more countries. We also...

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What makes subscribers stay? News from Netflix and Twitter

Welcome back to Subscriptions Weekly! This time we dive deeper into Nerflix’s successful Q2 results and how its password-sharing strategy brought in more subscribers. We review the strategies to avoid...

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Global expansion challenges, news from Amazon, TikTok, and Disney

Welcome back to Subscriptions Weekly! This week it’s all about the challenging process of expanding globally, and how important it is for companies to understand subscribers' demands across regions. We...

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How subscriber personalisation unleashes the potential of recurring payments

Alongside WorldPay and Mastercard, Recurly hosted a roundtable discussion at their joint industry event at United Spaces Waterfront in Stockholm on the topic of recurring payments. It’s no secret that...

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Perks & payments drive retention, news from Netflix, Spotify, and Walmart

Welcome back to Subscriptions Weekly! This week we dive deeper into the streaming video winners: Netflix and Disney–and how these services continue rising. We check on Spotify’s measures for Premium...

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Building subscriber long-term relationships, news from Meta & Twitter

Welcome back to Subscriptions Weekly! This time we share how to build long-term relationships with subscribers–based on their wants and needs. We check on Snapchat+’s subscriber growth and new features,...

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What do consumers really want? News from Amazon, NYT, and Spotify

Welcome back to Subscriptions Weekly! This issue is all about what consumers want and how brands respond to their ever-evolving needs. We dive deeper into our new global consumer report–which...

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What drives subscription sign-ups? News from Netflix & Adobe

Welcome back to Subscriptions Weekly! This time we dive deeper into Netflix’s spike in sign-ups after rolling out its password crackdown and Adobe’s new generative AI subscription. We also review...

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Subscriptions are changing forever, plus news from Amazon, Netflix & Twitter

Welcome back to Subscriptions Weekly! In this issue, we talk about the FTC’s proposed changes for subscription cancellations. We also dive deeper into Amazon’s negotiations to offer mobile phone services...

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How brands respond to subscriber demands, news from Uber & Snapchat

Welcome back to Subscriptions Weekly! This week, we review how businesses can leverage personalized subscriber data to maximize performance. We check how Uber and Snapchat respond to subscriber demands with...

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Understanding value & convenience, news from Peloton & Netflix

Welcome back to Subscriptions Weekly! In this issue, we review how generative Artificial intelligence solutions change the way businesses process payments–and how the future looks. We tell you more about...

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Walmart+, Coinbase & The Washington Post boost acquisition & retention

Welcome back to Subscriptions Weekly! While economic pressures largely dictate consumer decisions and behaviors, subscription brands continue reinventing their offerings and increasing their value to accommodate their needs. In this...

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How can businesses retain more subscribers? Plus news from Apple

Welcome back to Subscriptions Weekly! In this edition, we review Apple’s iPad Final Cut Pro and Logic Pro launch and the Twitter Blue, Disney+, and Warner Bros Discovery earning reports...

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Payments improve retention & LTV, news from TIME, Mastercard & Finix

Welcome back to Subscriptions Weekly–your one-stop newsletter for industry news! This one is all about the future of payments and how they can become a growth strategy for subscription businesses....

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Subscribers want APMs and personalization, plus news from Spotify

A new Subscriptions Weekly issue is here! This one is all about the importance of payments and personalization in customer retention strategies and how brands can increase their offered value...

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What makes a subscription service essential? Plus news from Netflix, Snapchat+ & Apple

Welcome back to Subscriptions Weekly! In this edition, we review how subscription brands can avoid becoming non-essential–and share 35 tips from marketing experts. We dive deeper into the U.S. consumer...

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Subscription success: Retention, payments & content

Welcome back to Subscriptions Weekly! In this issue, we review why subscription companies must pivot to retention strategies for the rest of 2023 and how they can turn payments into...

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How subscriptions make DTC brands recession-proof

Welcome back to Subscriptions Weekly! In this edition, we review how subscription business models help prepare DTC brands for a recession. We check Harvard Business Review’s latest survey on social...

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How much do Brits spend on subscriptions?

Welcome back to the best monthly newsletter for subscription content in Europe. In this issue, we discover the total cost Brits spend on subscription services and dive deeper into Findmypast’s...

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Flexible payments play major role in subscriptions

Welcome back to Subscriptions Weekly! In this edition, we review credit card spending from 2022 and how flexible payment options–like digital wallets and Buy Now, Pay Later features– contribute to...

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The key to retention: Payments, transparency & bundles

Welcome back to Subscriptions Weekly! In this issue, we review millennial consumer preferences and how subscription businesses can find growth opportunities in payments. We check the FTC’s new proposal for...

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Subscriber growth? The answer is in payments

Welcome back to Subscriptions Weekly–a recap of the most relevant industry content. This time, we review the importance of finance solutions and fraud management for subscription businesses and how you...

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Recession-proof subscriptions: Focus on retention

Grab a coffee and take a moment to read what’s going on in the fascinating world of subscriptions. In this edition, we dive deeper into the acquisition and retention challenges...

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A CMO’s guide to The State of Subscriptions

As we embark on another year of subscriptions, a fresh outlook on marketing is mandatory. Consumers are conducting their annual evaluations of their subscriptions, and they are deciding if your...

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How global companies adopt & profit from subscriptions

Welcome to Subscriptions Weekly. This time, we talk about how businesses around the world are adopting subscriptions–and how companies and consumers benefit from them. We also check on Canva’s new...

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Payments as a powerful subscription growth strategy

Welcome back to Subscriptions Weekly! Insights, news, and great content from the subscription industry–all in one place.  In this issue, we review the payment and growth strategies subscription businesses must...

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Accelerate subscription growth & revenue in 2023

Welcome back to Subscriptions Monthly in Europe! For the February issue, we’ll recap our latest event, How to accelerate subscriber growth & revenue in 2023, and the CFO considerations...

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Leverage subscriptions to maintain your edge

Start the long weekend with your weekly dose of subscription news. In this issue, we dive deeper into why subscriptions are key to driving and maintaining loyalty amid challenging economic...

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Disney+ boom ends. Where do streaming brands stand?

Welcome back to Subscriptions Weekly. In this edition, we dive deeper into Q4 2022 earnings for major streaming brands and where they stand. We’ll review OpenAI’s new ChatGPT subscription and...

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Brands rely on subscriptions & personalization in 2023

Happy Friday, welcome back to Subscriptions Weekly! In this edition, we review why subscription brands are making it easier for consumers to cancel, the decrease of video streaming subscribers and...

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Digital payments accelerate economic change & more

You’re reading the latest edition of Subscriptions Weekly; you’ve started the weekend on the right foot.  In this issue, we’ll learn more about scaling subscriptions and what makes...

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Missed our 2023 subscription trends webinar? Here’s a recap

Led by Recurly’s CEO Dan Burkhart, CMO Theresa McEndree, and Director of Business Intelligence Brian Grier, the 2023 State of Subscriptions webinar unveils the biggest, most impactful findings in...

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Managing subscriptions, real-time payments, & streaming news

Happy Subscriptions Weekly day! In this edition, we dive deeper into the strategies for managing subscriptions this year and how real-time payments will bring businesses a competitive advantage. We review...

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Buy with Prime benefits, HBO Max new prices, and the 2023 State of Subscriptions

Welcome back to Subscriptions Weekly! Where all Fridays feel like a lucky day. Start the day with the latest subscription industry news. In this edition, we review Amazon’s Buy with...

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Subscription monetization, streaming and the cost-of-living, and APMs in LATAM

We’re back from the holidays, ready to give you the latest updates in the subscription industry!  The first Subscriptions Weekly of the year dives deeper into strategy and trends for...

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SVOD ads, consumption-based pricing & alternative app stores for iPhone

Welcome to the last Subscriptions Weekly of 2022. We’re closing the year with news from the streaming, SaaS, and subscription apps industry.  Continue reading to get insights on ad-backed tiers...

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Twitter Blue relaunch, reducing churn in streaming, and new Amazon & Verizon features

It’s Friday; we’re back! This Subscriptions Weekly edition reviews Twitter Blue’s relaunch and how streaming brands can combat churn with long-running shows. We dive deeper into Amazon’s new in-app feature...

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The Cyber Weekend impact, state of streaming, and consumer loyalty in 2022

Welcome back to Subscriptions Weekly–your favorite newsletter for industry news! In this edition, we look back at the Cyber Weekend impact, how streamers compare in subscribers and revenue, and how...

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Discord monetization, Netflix Preview Club growth & new subscription plans

The holidays brought exciting subscription news–especially for Discord users. In this Subscriptions Weekly, we dive deeper into Discord’s new server subscription program, Netflix’s Preview Club expansion, new subscription plans from...

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Paramount+ hits record-breaking signups, hot holiday gift cards & new subscriptions plans

Start the holidays with the latest industry news–Subscriptions Weekly arrived early this week! In this edition, we review Paramount+’s sign-ups record, why gift cards are the stars of the holiday...

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Subscriptions Weekly

We’re back with another Subscriptions Weekly issue! This time, we review the decline in sales for electronic gadgets and why Twitter paused its paid verification service. We dive deeper into...

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Subscriptions Weekly

Welcome back to Subscriptions Weekly! We’re preparing for the holidays with price changes, benefits, and promotions. In this edition, Disney+ gets a price hike, Walmart+ builds up pre-Black Friday shopping...

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Subscriptions Weekly

Are you a subscription enthusiast? You’re not alone! Welcome to Subscriptions Weekly. In this edition, we review the latest earning reports from global brands, discuss Twitter Blue’s updates, and share...

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Subscriptions Weekly

Welcome back to Subscriptions Weekly–your one-stop newsletter for industry news! In this edition, we dive deeper into ad spend forecasts and how marketers for global brands are fighting uncertainty. Check...

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Subscriptions Weekly

One thing’s for sure with subscriptions: something is always happening. This week, we talk about the subscription billing management growth projection. Netflix’s bounce back from subscription and revenue loss and...

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Subscriptions Weekly

Welcome back to Subscriptions Weekly! In this edition, we dive deeper into subscriber preferences and digital payments.  Americans put streaming over groceries on spending, will they flock to Netflix’s new...

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Subscriptions Weekly

This Subscription Weekly edition covers the new Amazon Access discount hub, Telegram pricing discount in India, and YouTube’s attempt to push its premium tier to watch 4K videos. A new...

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Subscriptions Weekly

Fall has arrived, and so have the retail holiday sales! This Subscriptions Weekly edition is all about Amazon, Target, Sephora, and P.F. Chang’s new offers in the U.S., plus Taiwan’s...

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Subscriptions Weekly

Subscriptions never stop, especially in the Digital Media and Entertainment industry. This week, Twitch has unveiled its new standard revenue share agreement, and Prime Video breaks a new prime-time audience...

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Subscriptions Weekly

This week, a lot is going on in the Digital Media and Entertainment subscription space. Warner Brothers, Spotify, and MoviePass have news to share about their subscriber growth and new...

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Subscriptions Weekly

Welcome back to your favorite newsletter, Subscriptions Weekly. This week has been interesting for Disney+, which delighted its subscribers with promotions, discounts, and a presumed upcoming loyalty program.  In the...

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Subscriptions Weekly

Welcome back to Subscriptions Weekly! It’s been busy days for subscription businesses, especially in streaming: Paramount+ and Showtime are bundling in-app, Netflix hints at its ad-supported plan price, and Apple...

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Subscriptions Weekly

Welcome back to Subscriptions Weekly–your one-stop newsletter for industry news. This edition covers Walmart’s new perks for subscribers, MoviePass beta relaunch, Subway’s footlong subscription, and PayPal’s new service for charity...

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Subscriptions Weekly

As another week passes, a new Subscriptions Weekly edition comes! This issue dives into TV viewership in the United States, how Walmart expands to streaming with Paramount+, and Uber’s reward...

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The journey to Recurly: How Scentbird CTO chose a payment partner

Scentbird is a U.S.-based subscription service for perfumes and colognes. This niche box-of-the-month offers subscribers eight different scents of their choice every month, and as Andrei Rebrov, CTO of Scentbird,...

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Subscriptions Weekly

Welcome back to Subscriptions Weekly! This edition is all about streaming services – the leaders, their offerings, and retention strategies.  Disney+ increases prices, continues to grow subscribers  Disney+ sets on...

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Subscriptions Weekly

This week, the U.S. Congress introduced a bill for credit card legislation, and streaming brands face the reality of inflation. The soon-to-be-launched Paramount+ channel on Roku has sports fans excited,...

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Subscriptions Weekly

This Subscription Weekly covers trends in subscription models and digital payments, the new NFL and Tesla subscription services, and Amazon price changes in Europe. Subscriber growth by Spotify and T-Mobile,...

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How to make the most of the cancellation journey

Customers canceling subscriptions are among the lesser desired situations for any subscription business. Contrary to what it may sound, providing an excellent cancellation experience fuels strong subscriber retention outcomes. ...

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Subscriptions Weekly

Consumer re-prioritization is making both brands and customers reimagine the value of subscriptions. This Subscriptions Weekly edition covers everything from new offerings and alliances to how inflation and content drive...

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Customer renewal rate guide: Best-practices to improve SaaS renewals

Recurring payments form the lifeblood of subscription commerce. Therefore, subscription renewals are critical to drive stable revenue growth and profitability. Any friction during renewals trickles down to the bottom...

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Subscriptions Weekly

New subscription offerings are here and on their way: Netflix is working on an ad-supported plan with Microsoft, BMW launches a new heated seat subscription feature, Zygg e-bike service takes...

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Subscriptions Weekly

This is an exciting week for the retail subscription industry with Walmart+ introducing a new InHome add-on and Prime users get to enjoy a free Grubhub membership. Amazon makes it...

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Subscriptions Weekly

This week Snapchat, Fairphone, and TelevisaUnivision announce new subscription plans, Apple refreshes its subscription management interface for a better experience, and The World Bank reveals its latest insights about digital...

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4 signs of subscriber churn risk & how to reverse them

As subscription commerce thrives on the recurring revenue model, ensuring the continuity and growth of subscribers forms the heartbeat of successful businesses in this industry. Acquiring new customers is always...

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Subscriptions Weekly

This week, Netflix confirms its new ad-backed tier while Zoom launches a new packaging offering, and Alo Yoga enables cryptocurrency payments. Netflix confirms new ad-supported service Netflix’s co-CEO, Ted Sarandos,...

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Recurly’s API: A beginners guide

Consumer demands change constantly, and you need to be one step ahead. Built with your revenue goals in mind and the most innovative subscription management and billing technology, Recurly makes...

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Subscriptions Weekly

A big week for the subscription industry: PipeCandy and Rodeo forecast that 75% of DTC brands may offer subscriptions by 2023. Telegram and Snapchat are working on paid subscription plans,...

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How Recurly Calculates MRR: What Subscription Businesses Need to Know

If you bill on a recurring basis, you likely already know the importance of tracking Monthly Recurring Revenue (MRR). Recurly calculates this all-important subscription metric for your business as...

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Cyber Monday 2021 Research

Each year, the end of November marks the beginning of a slew of deals as consumers gear up to shop for the holiday season. Cyber Monday is particularly notable and...

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Recurly sees pay-as-you-go subscription models continuing to accelerate

Recurly sees no end in sight for pay-as-you-go subscription models. See our press release below. Recurly to Exceed $10 Billion in Transaction Payment Volume as Pay-As-You-Go Subscription Models Accelerate Consumer and...

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Pay-as-you-go model and consumption-based pricing

As subscription model businesses have evolved, they've figured out how to be flexible and experiment with different pricing and plans. It's no mistake that so many subscription companies are arriving...

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Recurly unlocks more convenient and frictionless payments with Wallet, Pay with Venmo, and more

Last week, we discussed how a well-thought-out payments strategy can fuel growth for subscription business. Today, we're thrilled to announce some major advancements for the Recurly platform that will...

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Manually retrying payments? There's a better way

Involuntary churn strikes fear in the hearts of subscription businesses everywhere, and for good reason: over half of all churn is involuntary. And considering the fact that acquiring new customers...

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Sustaining the Great Subscription Surge Into 2021 And Beyond

Subscription merchants remain well-positioned for pandemic lockdown living, and 2020 subscription rates are a testament to that fact. As we head into 2021, subscription businesses now face the task of...

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Userlike to User-Love: Reducing Churn & Driving Conversions with Recurly

Userlike, based in Cologne, Germany, offers professional live chat software to help its customers raise conversion rates, promote customer loyalty, reduce churn, and pinpoint areas for improvement.  Userlike wanted...

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How WineDirect Cuts Complexities with Automated Subscription Billing

While our love for wine goes back thousands of years, today’s wineries and their clients need modern solutions. WineDirect is the grapevine connecting winemakers and consumers. The company provides an...

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More BARK, Less Bite: How Recurly’s Technology Boosts Retention & LTV

Spoiling man’s best friend just got a lot easier, all thanks to BARK’s decision to partner with Recurly. BARK, the dog enthusiasts responsible for BarkBox, are leading the pack...

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How Digiday and Other Publishers Grow Their Subscriber Bases During Uncertain Times

In 2020, we’ve seen a remarkable period of transition. According to some estimates, the COVID-19 pandemic will mean “most major economies will lose at least 2.4% of the value of...

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What are recurring payments and subscription billing?

In the ever-evolving landscape of digital commerce, recurring payments and subscription billing are reshaping the way businesses and consumers interact. In fact, the global subscription ecommerce market is forecasted to...

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Hosted Payment Page Upgrades

At Recurly, we're always working behind the scenes to provide a better user experience for our merchants. Sometimes that comes in the form of a new product or feature release and...

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Managing Subscriber Churn During The Downturn

The disruptive force of the COVID-19 pandemic generated 17 million U.S. unemployment claims by mid-April, with the unemployment rate hovering near 15 percent — the highest since WWII. Record-setting workforce...

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Hard Lessons Learned in the Land of the Free(mium)

Freemium has become a massively popular business model in SaaS in the last few years. While it can look like the secret ingredient to success for many businesses, it doesn’t...

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Introducing API v3’s New PHP library

We’re excited to announce that as of today our API v3 PHP Client is now LIVE! Our API v3 went GA in October of 2019 and was immediately embraced by our...

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Live Webinar: Subscription Strategies To Drive Your Competitive Advantage

The subscription model has proven to be ideal for our digital, customer-centric economy, offering sustainable recurring revenue, improved customer loyalty, plus a wealth of data to enable data-driven insights. But,...

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Adoption of Hybrid Commerce to Better Serve Customers

In addition to being highly successful, innovative subscription businesses, what is another thing that BarkBox, FabFitFun, and Speedo all have in common? Answer: they all combine subscriptions with one-time offerings. This...

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Meet Recurly at Zendesk Relate

UPDATE 3/2/20: Zendesk Relate Miami Cancelled Recurly is headed to sunny Miami Beach, Florida to attend Zendesk Relate. If you haven’t heard of it, Zendesk Relate is Zendesk’s global user...

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Time Series Forecasting for Key Subscription Metrics

In a previous blog post, we’ve described the ground-breaking data science work spearheaded by Recurly’s data science team. Since that previous post, we’ve conducted various cutting-edge research projects to address...

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Recurly Is Headed to eTail West

We are excited to head to eTail West February 24 -27, 2020. eTail is a well-known eCommerce and omnichannel retail conference.  Join us in sunny Palm Springs to learn how Recurly powers...

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Payment Gateways and the Complexity of Payments

The realm of payments encompasses a wide range of topics, from fraud and cross-border payments to artificial intelligence, mobile wallets, and compliance. Savvy subscription businesses realize that the payment process is...

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Addressing Seasonality in Your Subscription Business

Software as a Service—also known as the SaaS model—was one of the earliest adopters of the subscription model concept. There are, of course, a multitude of compelling, strategic reasons to...

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Increased Transaction Success and Subscription Scalability: Two New Case Studies From Recurly

Output is an LA-based company that develops innovative software products for musicians, composers, producers, and sound designers. The company’s focus is simple: groundbreaking concepts, new sounds, and new sources of...

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How Recurly Uses Machine Learning to Reduce Transaction Declines

One of the significant benefits of subscription commerce is the amount of data and related insights this model generates compared to one-time purchases. New data related to marketing, payments, and...

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Introducing React Components for Recurly

Recurly now supports a React interface for Recurly.js. React has enabled teams to build dynamic UIs quickly and effectively, and has proven itself time and time again in demanding systems. We are...

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Introducing Recurly.js Elements

One of the key benefits of Recurly is the ability to collect and tokenize a subscriber’s payment information. Hosted Fields, included with Recurly.js, have historically been the primary mechanisms used to...

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Introducing Checkout Pricing for Recurly.js

For some time now, Recurly has supported Subscription Pricing, a feature of Recurly.js designed to make it quick and easy for our merchants to display detailed subscription pricing information to their...

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Ringing in the New Year by Reining in Fraud

The new year is a time of new beginnings, and subscription businesses should take this opportunity to reexamine their strategies for combating CNP fraud.  Whether accepting orders that are fraudulent...

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Happy Holidays From Recurly!

As we approach the end of the year and look forward to the next, Recurly would like to take this opportunity to send our customers, partners, and friends our best...

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GivingTuesday and Why Recurring Donations are the Best Donations

We all know that the holidays are a time of gift-giving—with Black Friday and Cyber Monday being two of the busiest days of the year for both brick-and-mortar and online sales....

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Use Recurly + Zapier to Automate Subscription Processes

Many key business processes today are run on a suite of SaaS business applications. From marketing automation to inventory management to accounting, best-in-breed applications have permeated even the stodgiest of...

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Four Tips to Make the Most of the Season of Sharing—and Shopping

Recently, we wrote about the trends expected this holiday shopping season. We discussed tips and best practices related to gift subscriptions, coupons, and free trials which can be very effective...

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A CFO’s Guide to Maximizing Subscription Revenue Webinar

Most CFOs would agree, there's a lot to like about subscriptions - from predictable, compounding revenue to deep, long-term customer relationships. However, nothing jeopardizes subscription profits faster than involuntary churn...

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Event Recap: Subscription Show

Last week, Recurly was a sponsor at the first annual SUBSCRIPTION SHOW, hosted by Subscription Insider and held in the beautiful if chilly downtown Boston. The show featured presentations and panels from...

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Spreading Good Cheer Through Subscriptions This Holiday Season

That time of year is approaching, when sleigh bells are rung, dreidels spun—and retailers look forward to making their revenue numbers for the year.  For retailers and shoppers alike, the holiday...

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GoCardless Partnership Provides Additional Global Payment Options

Recurly is pleased to announce a new partnership with GoCardless, the leading global fintech for recurring payments, which will allow our customers to provide additional payment options to their subscribers...

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It's Here! Recurly's API v3 is Now Available

Hello fellow subscription billing enthusiasts! It is my pleasure to share with you fantastic news of Recurly's API v3. The API is now available to everyone! Read on for a...

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Join Recurly at Recur Conference October 20th-22nd

Recurly is heading to Chicago in a few weeks to attend Recur, powered by the Subscription Trade Association. In its second year, Recur is a leading direct-to-consumer conference dedicated to subscription commerce....

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Accelerating E-Commerce Growth With Subscriptions

According to McKinsey, subscription e-commerce has grown 100% a year over the last five years. Savvy e-commerce companies are taking full advantage of the subscription model—predictable revenue and deep customer relationships—to...

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Recurly API v3 Brings New Offerings to Our Developer Community

At Recurly, Christmas is arriving early this year and the winds of change are in the air.  Specifically, we are pleased to announce the imminent launch of Recurly API version...

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Recurly’s Promotional Toolkit Supports Subscriber Acquisition and Retention

Subscription businesses, like any other business, need to continually attract new customers—and of course, keep their existing customers happy. When businesses exceed all expectations, they may find themselves lauded in...

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Getting Ready for PSD2: Work With Recurly and Your Gateway

Updated November 2020 with new enforcement dates Is your business ready for PSD2? December 31, 2020 (September 14, 2021 in the UK only), the answer to this question will determine...

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Dunning for the Win: Merchant Initiated Transactions and PSD2

Much of our previous content, such as our most recent PSD2 blog and our SCA Integration Guide, has focused on Customer Initiated Transactions (CITs), which occur when the customer is “in-session”...

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How Data Science Work Reveals Hidden Trends in Payment Success Rates

In a previous blog post, we outlined how Recurly uses machine learning in our Revenue Optimization Engine to predict transaction success and maximize your revenue. This unique Recurly technology is...

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A Deeper Dive Into 3-D Secure and Strong Customer Authentication

Updated November 2020 with new enforcement dates In this blog post, we’ll dive more deeply into the mechanics of 3-D Secure (3DS2) and Strong Customer Authorization (SCA), the two main—and...

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Unboxing Subscription Summit 2019

SubSummit 2019 in New Orleans has just wrapped up, and the attendees from Recurly had a blast meeting with industry partners and prospective clients. Chief of Staff Emma Clark led...

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Recurly eBook: Gaining a Competitive Advantage Through Subscription Commerce

Did you know that 15% of online shoppers have signed up for one or more subscription services? Or that the subscription e-commerce market has grown by more than 100% every...

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Recurly API v2.6 and Lower: Deprecation and End of Life

Please note: This blog has been updated to reflect that Recurly’s API v2.6 will sunset rather than reach end of life. The text below has been updated to reflect this...

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PSD2 and Strong Customer Authentication: What You Need to Know

Updated November 2020 with new enforcement dates and link to 3DS 2.0 Integration Guide As discussed in a previous blog on this topic, the Payment Services Directive 2 (PSD2)...

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So Many Ways to Participate in Boulder Startup Week

Boulder Startup Week (BSW) is in its 10th year. This free, five-day event celebrates the unique startup community in Boulder, Colorado. It’s also a celebration of entrepreneurship and a way...

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Silicon Valley Bank Meetup Recap: Discussing Trends in Subscription Commerce

On Wednesday evening of last week, Silicon Valley Bank hosted a lively meetup with Recurly at the Bank’s San Francisco office. The event was attended by a highly-engaged group of...

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Strategies for Improving the Subscriber Checkout Experience

We’ve all been there: waiting in line at the grocery store with one item behind someone with twenty. It’s frustrating. The checkout process in e-commerce can be frustrating too, and...

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Why Recurly Includes Ruby on Rails in Our Development Framework

Although the Ruby on Rails framework has been around since the mid 2000’s, it’s never ceased to evolve, develop, and mature. Recurly’s use of this technology is no different. Since...

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Silicon Valley Bank + Recurly Meet Up

Subscription commerce is booming. Savvy companies are reaping the rewards: high rates of predictable, recurring revenue combined with a competitive and sustainable business model. Join Recurly and our partner Silicon Valley...

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Tailor Brands and Recurly Deliver a World of Powerful Branding

Tailor Brands was founded on the belief that powerful branding should be accessible to everyone, regardless of skill level, background in design, or budget size. The company describes its platform...

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Capturing Value and Managing Change in API Ecosystems

In today’s fast-moving world, software platforms are in a constant state of evolution, and their associated Application Programming Interfaces (APIs) must move along in lock step. Changes and updates often...

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How Offering Alternate Payment Methods Provide a Competitive Edge

Every business competing in the market today seeks a competitive edge, and one way that subscription businesses gain this edge is by offering multiple payment options. Letting subscribers use their...

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Essential SaaS Benchmarks for a Competitive Advantage

The competition is coming. By 2020, eighty percent of SaaS players will move to a subscription-based model, which means your success strategies have to evolve—and that includes the all-important fundamental: how your...

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Annual SaaStr Event Recap

Last week, 12,500+ SaaS executives, founders, and venture capitalists came together for the SaaStr Annual 2019 event, the largest non-vendor SaaS conference on the planet. This year, we had a crew...

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New Options for Recurly Sidebar Colors

Recently, Recurly’s Product, Engineering, and Design teams got together to take a fresh look at the Recurly app and consider what changes might delight our customers. Because we know that...

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Account Hierarchy Enables Parent-Child Billing for Increased Efficiency

Subscription businesses in the B2B realm may have subscribers which are organized into different business entities—for example, a business with multiple locations, an enterprise with multiple business units, or a...

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Preparing to Comply With New PSD2 Regulations

Updated November 2020 with new enforcement dates This blog will help Recurly customers understand the new PSD2 regulation, how it impacts them, and what they need to do to prepare....

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Set Yourself Up for Subscription Success With Recurly’s 2019 Guide

In today’s ever-evolving subscription commerce landscape, businesses must meet their subscribers’ present needs while also planning for how they will respond to future changes in the marketplace. The most successful...

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Using Custom Fields to Connect Data Across Systems

Today’s businesses have access to a wealth of data that can help inform their decision-making. At the same time, to be useful, this abundance of data must be both accurate...

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Gain a Competitive Advantage for Your SaaS Business: New Guide From Recurly

Industry analysts have predicted that by 2020, all new software businesses and 80% of historical vendors will offer a subscription option. “What began as a trickle a few years ago...

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Recurly Expands in Boulder

We are excited to announce that Recurly’s Colorado team has moved to a new location in downtown Boulder, just three blocks from well-known Pearl Street. We spent the previous three...

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Transforming Your Business With the Subscription Model

Industry experts predict that by 2020, all new entrants and 80% of historical vendors will offer subscription-based business models. Savvy companies are reaping the rewards of subscriptions: high recurring revenue...

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Improve Transaction Success With Recurly’s Account Updater

If you’re an e-commerce business, two of the most dreaded words you’ll hear are “card declined.” When a credit (or debit) card is declined, the sale can’t go through and...

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Winning Strategies for Subscriber Acquisition

The best things in life are free, or so the saying goes. In subscription commerce, free trial subscriptions are a proven customer acquisition tool. By letting prospective subscribers sample your...

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How Recurly Helps You Acquire New Subscribers

To be successful, subscription businesses need to retain subscribers and continually attract new ones. This is true for both the smallest startup and the largest enterprise. Recurly provides a number...

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Live Webinar: How To Cross New Frontiers With Your Subscription Business

The subscription model is booming. Subscription commerce grew more than 100 percent each year between 2011 and 2016, and the growth continues. Savvy companies are reaping the rewards: high recurring...

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How Recurly Supports Subscription Box Businesses

The subscription box segment was an early winner in subscription commerce. Whether based on a carefully curated selection of goods or the regular receipt of necessary consumables, subscription boxes have...

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Choosing the Right Subscription Platform for International Expansion: A New E-book From Recurly

Increasingly, subscription businesses seeking to expand are pursuing a global strategy. But to do this effectively, these businesses need to make sure they have the right subscription management platform.   Capabilities...

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Subscription Billing Terms Provide More Flexibility

Subscription businesses benefit from having the flexibility to create different plans and pricing structures to meet market needs. Subscription businesses also need the flexibility to offer billing intervals that may...

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Vertex + Recurly Streamlines Tax Compliance

Recurly is excited to announce that our subscription management platform is now fully integrated with Vertex, a leading provider of tax technology and services. Vertex provides comprehensive, up-to-date global tax rates,...

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How to Address Subscription Box Fatigue and Retain Subscribers

The popularity of subscription boxes has been a boon to subscription commerce. But this popularity can be a double-edged sword. While recipients may love their different boxes filled with delightfully...

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How Recurly is Supporting Visa's Stored Credential Framework

Subscription commerce continues to expand rapidly across different industries, and card networks naturally want to stay ahead of market trends to provide the best experience. As a result, card networks...

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Streamlining Financial Operations: Key Learnings From Our Webinar

Recurly recently presented a webinar entitled “Scaling Subscription Billing: A Guide to Streamlining Financial Operations” which received a terrific response from the attendees. This response prompted us to publish this...

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International Expansion and Recurly

These days, any e-commerce offering has international potential: if customers from other nations are able to complete their purchase, the business is operating “globally.” But there’s much more that a...

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How Recurly’s Credit Invoices streamline billing and accounting

On the surface, subscription billing may appear straightforward: bill the same amount each billing cycle. The reality is that the subscriber lifecycle can involve a number of complex pricing models...

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GDPR in the EU and How It Impacts Subscription Businesses

The European Union has released a new compliance standard titled the General Data Protection Regulation (GDPR) which will go into effect on May 25, 2018. It imposes new rules and regulations...

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Pause Subscriptions to Minimize Voluntary Churn and Maximize Revenue

In either fixed or indefinite pause scenarios, you have the option to resume subscriptions  manually before the end of the pause term, at the subscriber’s request. Streamlined billing When subscribers request...

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Subscription Commerce Best Practices: Highlights From SUBCOM East

The best way to learn about subscription billing best practices are from some of the people who helped establish them. SUBCOM provides that opportunity. I had the great fortune to hear...

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Minimize Churn, Maximize Revenue: a New E-Book From Recurly

Churn is a key metric in subscription commerce, tracked closely by the most specialized Box of the Month businesses to multi-million-dollar enterprise SaaS companies. This is because even slight differences...

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Predicting Recurring Transaction Success

A few months ago, we laid out Recurly’s approach to optimizing subscription billing using machine learning. Today, we have a follow-up with more details about our approach, answers to common...

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Live Webinar: Reduce Churn and Maximize Subscription Revenue With Machine Learning

Subscription businesses can lose the happiest of subscribers because of involuntary churn. Even slight variations in churn can have a significant impact on revenue, so it’s critical to address involuntary churn—and...

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Subscriber Acquisition, Retention, and Loyalty

Subscription success demands a laser focus on providing subscribers with consistent value which leads to predictable recurring revenue. We recently explored the topic of subscriber acquisition. Now, in our newest 

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Gift Cards: Time to redemption makes the difference

In February, couples around the world plan for how to celebrate Valentine’s Day. In December, friends and families look for the perfect Christmas gift. While chocolate and candy are time-tested...

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Recurly Product Design: Year in Review

Design and User Experience has always been a critical component at Recurly, and for the Product Design Team, 2017 was all about making the way we work more effective. From...

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Adyen + Recurly Helps Subscription Businesses Expand Globally

Subscription businesses that want to expand globally know they need to offer the payment methods that their prospects in different countries prefer. They need a gateway that can accept international...

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Keep more subscribers: Dunning process best practices

In today’s blog, we’re continuing our discussion about dunning. As a reminder, dunning is the process of communicating with customers (usually by email) to try to collect payments due. In...

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Live Webinar: Choosing the Right Subscription Billing Platform

To meet the demands of a high-performing subscription business, the right billing platform is critical for rapid and sustained growth. Join us as we share the definitive checklist for subscription...

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Subscription Commerce Trends for 2018

Subscription commerce is ever evolving. A few years ago, who would have expected Porsche to launch a subscription service? Or that monthly boxes of beauty samples or shaving supplies and OTT...

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New Billing Models for Changing Consumption Patterns

The success of the subscription model has altered the e-commerce landscape. Numerous new and innovative businesses in a variety of industries are launching every week, focusing on the subscription model...

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Using Machine Learning to Optimize Subscription Billing

As a data scientist at Recurly, my job is to use the vast amount of data that we have collected to build products that make subscription businesses more successful. One...

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Live Webinar: The CFO’s Guide to Maximizing Revenue

Increasingly, CFOs and other business leaders are recognizing the many benefits of the subscription model—from predictable, compounding revenue to deep, long-term customer relationships. However, nothing jeopardizes subscription revenue faster than...

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Subscriber Acquisition: Best Practices and Key Metrics

Subscriber acquisition is both an art and a science—and it can be a complex undertaking. A business needs to know who its best customers are likely to be, have a...

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Subscription Best Practices: How to Reduce Friction and Accelerate Revenue Growth

The subscription model is ideal for today’s customer-centric, digital economy. However, to drive momentum and sustain growth, subscription businesses need to eliminate points of friction that can limit conversion from...

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Curation and Consumables: Two Keys to Growth in the Subscription Box Market

For consumers, one of the most popular subscription type is the subscription box—that curated collection of goodies that subscribers receive on a regular basis (often monthly, but not always) which...

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Amazon Goes Back to School and Reduces Customer Friction

“Learning is a treasure that will follow its owner everywhere.”  -- Chinese Proverb In many parts of world, the month of August means the end of the school break. Students...

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On Beer, Germany, and the Importance of Customer Retention

Recently, we wrote a blog that involved a London pub’s innovation in beer drinking that enabled a friction-free experience for its customers during the busy holiday season. The goal of course...

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Recurly Research: Subscription Trends and Benchmarks That Provide Insights for Your Business

Most business decisions are driven by data. With a wide range of customers in multiple industries using Recurly, we have enviable visibility into comprehensive subscription data within our platform which...

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Automated Fraud Protection Helps Merchants Facing Rising Fraud

According to CardNotPresent: “Merchants will lose more than $70 billion globally to card-not-present fraud in the next five years, but many still think fraud prevention is too costly, according to...

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Music Industry + Streaming Services = So Happy Together

Here in the Bay Area, we’re celebrating the 50th anniversary of the Summer of Love. Numerous events are taking place, and nearly all involve music. Jefferson Airplane and the Grateful Dead...

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How a Great Dane Gets Credit for the Creation of a $100 Million Subscription Box Business

BarkBox is an early success story in the tumultuous, competitive, and ever-changing realm of subscription boxes. Now a company with $100 million in annual revenue, the story of their founding...

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Super-Serving Customer Needs

Millennials are a unique demographic. Generally defined as being born between the early 1980’s and the late 1990’s, there's no lack of commentary around this generation, which is the largest...

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Recurly’s Account Updater Service Increases Revenue, Reduces Churn

What do you think caused 5.5 million people in Britain to cancel their credit cards last year? If you guessed fraud, you’d be right. Those 5.5 million people comprise a full...

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Subscriptions Power the New ‘Mobility Market’

Subscription commerce continues to evolve. Long ago, subscriptions centered on newspapers, magazines, and for teenagers, the Columbia Record Club. With the dawning of the internet age, subscriptions took over new...

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You CAN Take it With You: New Rules for Cross-Border Streaming in the EU

The modern world is increasingly connected and mobile. Our devices are ‘always on’ and give us 24/7 access to all things digital for work and play. Whether you want to...

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Why Sittercity Relies on Recurly: A New Case Study

In many communities, finding a babysitter or nanny is hard. Sittercity realized the challenges parents and others faced and launched a website to solve the problem, providing parents with a...

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Predicting the Next E-Commerce Boom

If you had a crystal ball that could tell you where the next major market for e-commerce will emerge, what would you do? Would you seize the opportunity to expand...

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The Internet of Things and the Transformational Power of Data

The Internet of Things is transforming how we live, work, and play. Beyond the familiar ‘smart’ devices in our homes, such as thermostats and fitness trackers, the Internet of Things...

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Blueprint for Subscription Success: What to Look for in a Subscription Platform

In e-commerce, transactions can fail for any number of reasons, and every time a transaction is declined, the business loses revenue. With subscription businesses, the problem is compounded by the...

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Blueprint for Subscription Success: New E-Book From Recurly

The subscription model is one of the fastest-growing categories in e-commerce—which should come as no surprise given the many benefits that a recurring revenue business offers. While the model provides...

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New Recurly API Includes Many Useful Improvements

A new version of Recurly’s API has been released! Version 2.5 comes with many improvements such as new endpoints, new request attributes, and new response attributes as well. Let’s dive...

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Best Practice: Automate the Revenue Recovery Process

Credit cards are an extremely convenient way to pay for online purchases. However, subscription businesses can face challenges in successfully completing recurring payments via credit cards. This is because after...

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Key Terms Related to Churn, Defined

“If you wish to converse with me, define your terms.”  ~ Voltaire Next week, we’ll be launching the first of several blog posts about data—specifically about how our customers can...

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How ReturnLoads Delivers Competitive Advantage With Recurly

Returnloads.net is an online freight exchange in the UK. They connect haulage companies who have empty vehicles with businesses that need goods moved—helping to reduce costs along with the number...

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How a Dedicated Subscription Billing Platform Can Benefit Finance Teams

As any subscription business knows, recurring billing is complex and presents many challenges that billing for a one-time purchase does not. Different billing models, mid-month upgrades and downgrades, add-on charges,...

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Security Best Practices and How Recurly Supports You

The Internet and the digital world have brought immeasurable benefits to the world at large and transformed nearly every aspect of how we live and work. Unfortunately, in tandem with...

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Are You Being Served? BritBox Comes to US, Anglophiles Cheer

Fans of British TV now have a new reason to rejoice! A new streaming service showcasing the best of British TV is coming soon to our shores. It’s called 

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The Future is Mobile

Smartphones have revolutionized many aspects of how we live our lives. From the convenience of text messaging to keep in touch, map apps which keep us from getting lost, immediate...

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Recurly Announces Support for Apple Pay on the Web

Every business competing on the market today seeks a competitive edge. One way to gain an advantage is to stay up to date with the latest technology and trends. For...

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More Countries Adopt Cross-Border Tax on Digital Services

Recently, CardNotPresent published findings from a study that show that global, cross-border e-commerce will triple from $300 billion in 2015 to $900 billion in 2020, accounting for about 22% of all...

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Going for Omnichannel Gold in 2017

In a recent study, what kind of customer did 59% of U.S. retailers say were more profitable than others? If you answered “omnichannel customers” then you’d be correct! The popularity among...

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The Perils of Online Fraud and How to Fight Back

In December, Recurly published research on holiday shopping that showed that subscription commerce continues to grow at an impressive pace. This mirrors the overall growth in holiday e-commerce, which industry research...

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For the Love of Retail, This Valentine’s Day

Various statistics from the 2016 holiday season show that retailers’ holidays were bright, with strong sales both in-store and online. For example, a recent article from MiddleTownPress highlighted data from Retail...

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Redesigned Hosted Payment Pages Now Support Gift Cards

Recurly is pleased to announce two updates to our Hosted Payment Pages, coming on January 26th. Gift Cards Functionality for Hosted Pages To further support our gift card feature, Recurly...

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It’s a New Year – Are You Calculating CAC Correctly?

For subscription businesses, customer acquisition cost (CAC) is a key metric, the flip side to monthly recurring revenue. This is because it tells you how much each new customer, who...

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Tips for Minimizing Signup Friction When Using Credit Cards

In the world of subscription commerce, one key to success is providing a frictionless signup experience. Once prospects decide they’re ready to subscribe, you want to make sure that the...

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Announcing New Webhook for Dunning Notifications

Recurly is excited to announce a new dunning webhook notification. In subscription businesses, when a customer’s renewal payment fails, the customer enters the dunning process. Businesses using Recurly can use...

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Old Media vs. New Media and the Digital Shift

When it comes to digital entertainment—video streaming and OTT—there are number of different ways to look at the market. There’s platforms and technology, advertising vs. subscription revenue, content (what it...

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The Charitable Gift That Keeps On Giving

“If you can’t feed a hundred people, feed just one.”  ~ Mother Teresa Last year, on December 1st, PayPal broke a Guinness World Record for the most money raised online...

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Get Ready for New Zealand’s New GST on Digital Services With Recurly

The New Zealand economy is one of the fastest growing in the world and is notable in a couple of ways. For example, according to the Ease of Doing Business...

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Keep Your Profits! Fight Fraud With Recurly and Kount

All the research indicates that fraud attacks are on the rise and that fraudsters’ strategies and tactics are becoming ever more sophisticated as fraudsters become more brazen in their attempts...

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Is a Usage-Based Billing Model Right for Your Business?

For any business, setting a price for what they sell is a key piece of the revenue and profit puzzle. Subscription businesses have the added task of determining not just...

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Build a Retention Process Not a Cancellation Process

We recently came across a great blog from Profitwell which discusses how to turn a cancellation into an opportunity for you to take action and understand better why some customers...

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From Upstart to Unicorn: How Dollar Shave Club Hit it Big

There can be no doubt that Dollar Shave Club’s phenomenal success can be attributed to many factors—its irreverent and hilarious viral ads, its exemplary customer service, efficient manufacturing and distribution,...

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Two-Factor Authentication, User Roles, Anti-Fraud: With Recurly, Your Data is Secure

There’s no doubt that the internet has brought myriad and far-reaching benefits to people and organizations worldwide. Unfortunately, it’s also brought hackers, fraudsters, and other criminal elements intent on stealing...

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“...As a Service” -- It’s Not Just for Software Anymore

These days, software as a service, or SaaS, is the most common way of selling software to both businesses and consumers. It’s easier than shipping physical packages, more cost-effective, and...

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Recurly Announces Support for Japanese Yen

Japan: a country steeped in tradition but exceedingly modern, with a storied history and a thriving economy (the world’s third-largest!). Most of us also associate Japan with its unique pop...

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Hulu and Spotify Expand Their Reach in the Competitive Sea of OTT

The streaming media waters have been growing increasingly crowded as of late, and in order to keep their customers happy and fend off the competition, two well-known names in the...

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GatherContent Garners Subscribers with Recurly

GatherContent was developed specifically to meet the content creation and workflow needs of today’s businesses. The platform helps companies create and manage content that’s both structured and portable—and then publish...

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From Insurance to Loan Collateral, Financial Services Sees the Potential of IoT

By now, most of us are likely familiar with the Internet of Things (IoT), that network of “smart” devices, embedded with sensors and network connectivity that enables these objects to...

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Lag Kills and Doods Rule: the World of eSports, Coming Soon to a TV Near You

Have you heard of “eSports”? If you haven’t, it’s probably because you’re not a gamer. But get ready, because while it might be a niche industry at the moment, soon...

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Convenience and Curation: Subscription Boxes Deliver the Goods

Admit it. You or your business have been thinking about launching a box of the month. And why not? It’s one of the most successful subscription models for consumer-facing businesses!...

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How the Amazon Prime Effect is Leading Retailers to the Subscription Model

Jeff Bezos recently opened his company’s annual shareholder meeting with the news that Amazon had reached an impressive milestone: $100 billion in annual sales. What’s more, they reached this number...

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Choosing the Right Payment Gateway - Part 4

As noted in our previous blogs in this series (available here, here and here), choosing a payment gateway can be a daunting, but important, task. In this blog series, we’ve outlined...

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Using the Right Tools for the Right Job: A Data Extraction Story

Just as a carpenter would certainly choose a hammer to drive a nail, not the blunt end of a screwdriver, so too should a merchant use the correct tool to...

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Choosing the Right Billing Model for Your Subscription-based Business

As subscription based-businesses continue to evolve, they’re seeking greater control and flexibility in terms of the plans they are able to offer their subscribers and how they’re priced. A one-size-fits-all...

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Increased Targeting and Engagement With Recurly’s Bulk Unique Coupons

In 1965, American families began clipping coupons en masse and marketers realized how coupons convert prospects, upsell customers, and encourage brand loyalty. In 1990, the internet begat the era of...

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Dealing in Decadence: Subscription Businesses for Lavish Lifestyles

In our last post about luxury subscription offerings, we discussed two subscription businesses that provide subscribers a chance to own temporarily that which they cannot (or choose not to) buy permanently....

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PayPal comes to Recurly.js!

We're excited to announce that Recurly.js will soon support PayPal, giving your customers the flexibility to choose between preferred payment methods – all within your same branded payment form. We...

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Test Your Way to Success! Developing a Discount Campaign in Recurly

There’s a rule of thumb when it comes to marketing: know your audience. This is a great rule in general, and it’s an essential rule for merchants designing a discount...

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Autodesk Sees the Benefits of Going Subscription-Only

In another sign of the growth of the subscription model, Autodesk, one of the latest big-name companies to transition from selling single software licenses to selling via a cloud-based subscription model....

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Choosing the Right Payment Gateway - Part 1

Examples abound of businesses large and small moving to a subscription model. From airlines and law firms to business models like OTT and IoT, the subscription business is decidedly booming....

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Tips for Subscription Startup Entrepreneurs

Whether you’re building a new subscription business or transforming an existing business to accept subscriptions, Peter Figueredo offers some important tips. Read more about how to build a subscription business...

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Bay Area Billing and Payment Engineers Meetup, Feb. 24th.

Attention all billing and payment engineers and enthusiasts! Recurly will be hosting the February meeting of the Bay Area Billing and Payment Engineers Meetup Group, and we’d like to extend an invitation to...

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How the Internet of Things Uses Data-Based Insights to Create a Better World

Fitbit fitness tracker. Nest home thermostat. Philips Sonicare toothbrush. LIFX light bulbs. Caterpillar tractors. The Port of Hamburg. What do all these have in common? They’re all part of the...

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New Infographic: How Subscriptions are Fueling the E-Commerce Juggernaut

Subscriptions are not only changing how retailers do business and how consumers buy, but the model’s popularity is also a key factor in fueling the continued growth of e-commerce. These...

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7 Lessons From Innovative and Creative Subscription Companies

The subscription business model, being as flexible as it is, supports a wide range of businesses—from SaaS companies, to box-of-the-month clubs, to myriad service and product offerings aimed at consumers...

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“Terms and conditions apply” – Subscription Businesses Face Lawsuits for Violating California’s Auto-Renew Law

Smart businesses aspire for transparency in their interactions with their customers and employees. In practice, complete transparency can sometimes be difficult to achieve. Unfortunately, not doing so can have significant...

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Going “Over the Top” with Original and Curated Content

Over-the-Top (OTT) content is here to stay. Streamed over the Internet, OTT content is overtaking traditional distribution models. Companies like Netflix, Hulu, Sling TV, Pandora and Spotify are leaders in...

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New Support for the South African Rand

South Africa. Land of untold riches, abundant natural resources, breathtaking nature and a dynamic culture. Are you already serving customers in this vibrant nation? Now, Recurly merchants doing business in...

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New Global Gateway Option: Worldpay

Today, Recurly is happy to announce a new partnership with Worldpay—an additional payment gateway that you may use to process payments in the U.S. and internationally. The addition of this...

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New Recurly Webinar: Expanding Your Subscription Business Internationally

Are you planning to expand your subscription business internationally in 2016? The international business environment presents many challenges, from changing regional regulations and compliance standards to scaling recurring billing.  Join...

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Show Me the Money: Adobe Sees Record Results from Going Subscription-Only

In 2011, Marc Andreessen, technology pioneer and currently General Partner at Andreessen Horowitz, declared that “software is eating the world.” What was true then is now even more so with...

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Key Metrics You Need to Know to Ensure Your Business is Profitable

There are certain metrics that a subscription business lives and dies by. For example…   Monthly Average Revenue Per User (ARPU)Monthly Subscriber Churn Percent (or simply “churn”)Customer Acquisition Cost (CAC);...

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Making the Most of Mobile This Holiday Season

E-commerce seems like it’s been around almost as long as personal computers have. Shopping is, after all, a national pastime, and online shopping is so much more convenient—we can do...

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EMV is coming. Are you ready?

EMV is the new credit card technology finally coming to the US after many years of use in Europe. With an embedded microchip and associated security features, these new EMV...

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Welcome to the New Recurly UI!

Thanks to all the fantastic feedback we’ve received from customers, we’re putting the final touches on the new Recurly UI design! Your comments have been instrumental in guiding our efforts...

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Music Streaming’s Summer of Love, Uncertainty, and Potential

All summer, there’s been plenty of buzz around streaming services and the impact these have had on the music industry.  Sure enough, people have streamed more than 1 trillion songs just...

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Niche Content: The Future of Streaming Video

The world of streaming video content has grown significantly as consumers look to complement with and in many cases transition away from traditional cable television. By now, we’re familiar with...

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Building for Mobile? Let Recurly Get You There

For those of you not living under your rotary phone (pics please!), you have probably noticed that more and more consumers are now conducting more transactions directly from their mobile...

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E-sports: Cutting the Cord for Video Games

What do you people enjoy watching more than basketball and baseball? Would you believe it’s watching other people playing video games?  Seriously.  Dubbed e-sports, competitive gameplay in video games has...

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Comic Books Find Superhero in Subscriptions

If you were the typical kid growing up, you probably loved comic books as much as I did.  Of course, tastes and interests changed over time, and comic book sales...

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Subscription Breeds Innovation

Consumer expectations are changing the way merchants run their business, and there’s no better example than Dish Network.  Dish CIO John Swieringa’s recent comments on how the company’s IT group 

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Amazon’s Conversion Rates - Make Their Results Your Own

A new study by Millward Brown Digital highlights yet another reason why Recurly’s Pay with Amazon can significantly boost sales: customer conversions. Most notably among Prime members, Amazon’s conversion rate is a...

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Staying up to date with Recurly's client libraries

If you're using one of Recurly's client libraries to interface with our API, you're probably concerned with keeping up to date with the latest and greatest functionality Recurly has to...

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Recovered Revenue, Now Right at Your Fingertips

A few months ago, we discussed the methodology behind the revenue that Recurly recovers for you each month.  We heard from many of you who enthusiastically wanted to learn more about...

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Eliminate Payment Friction with Pay with Amazon

It’s never too early to begin planning for the busiest holiday shopping season of the year!  More important than ever, you need to ensure that your online retail website offers...

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PCI DSS 3.1 Standard Released with Immediate Effect

Image courtesy Infosecurity magazine Recurly is working hard to help educate subscription billing companies about the Payment Card Industry Data Security Standard - PCI DSS. We...

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Verizon Says “Holistic Approach” Needed for PCI Compliance

According to PricewaterhouseCooper, security incidents have grown an average of 66% per year for the last five years running. While breaches at retailers and entertainment companies make headlines, all kinds...

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Making Elasticsearch Work Better in Recurly

Recurly’s customers rely on our search functionality to find accounts, transactions, and other information so they can solve their customers' problems. By March of 2014, however, Recurly’s search functionality had...

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Churn's True Cost

In our previous post, we described churn as an all-too-neutral term for what it really describes - losing customers, often quite quickly. Now, we take a look at what churn can...

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The Real Meaning of "Churn"

“Customer retention rates ultimately determine whether your business is growing profitably or not.” - Dan Burkhart, Recurly CEO, November 2011 Here at Recurly, we do all we can to combat...

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GHOST vulnerability (CVE-2015-0235) in popular Linux library glibc allows remote code execution

At Recurly we constantly monitor mailing lists, forums, IRC channels and many other places for vulnerabilities that may cause software we use as part of our platform to be insecure. We...

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Understand Your EU Pricing Strategy & VAT Registration Options

The joy of taxes! Not only do you have to levy them, you have to report them.  Merchants will be required to register for VAT in all EU countries where...

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Navigate the New EU VAT Data Compliance Requirements

We’ve talked about the new EU VAT rate changes for digital services, which will now be based on the purchasing customer’s country.  Where things become more complex for merchants is...

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Revenue Recovery: What Has Recurly Recovered for Me Lately?

Recurly's revenue recovery functionality has always provided merchants with peace of mind in reducing credit card declines, expired cards and other issues related to collecting recurring invoices.  Even so, merchants...

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Custom Invoices...with just a few clicks

All cash flow begins with the invoice, and today Recurly is making it easier to get paid by providing merchants with the ability to include custom notes in customer invoices....

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New Features: Hosted Account Management

As many of our merchants know, Recurly’s hosted pages allow you to get up and running quickly with little to no development work. Our hosted pages include subscription signup pages...

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Recurly Raises $12M To Chart the Future of Recurring Billing

Over the past 5 years, Recurly has built a company centered around the success of our customers. We believe that providing a flexible and nimble billing service to our customers...

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SSL v3 POODLE vulnerability - What Recurly is doing and how you can protect yourself

Today a new vulnerability was announced in SSLv3. The vulnerability allows attackers who might be in a position to execute a MITM (Man In The Middle) attack against a client to decrypt SSLv3 traffic....

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Recurly.js -- The easy way

So you want to implement the latest and greatest in recurring billing functionality and ease into your app, but you're not sure where to start. Today we're going to create...

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Calculating sales tax just got easier!

We’re excited to announce that we’ve just released our direct Avalara AvaTax integration for sales tax. This new integration provides merchants with advanced...

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5 Myths about Recruiting in the SF Market

We all know that good talent is hard to find. Is good talent in the San Francisco/Bay Area impossible to find? Never. Here are 5 common myths of recruiting in...

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Developing the Recurly Integrator Community

Channel Development is a key component of any effective revenue growth strategy. For solutions like Recurly that are highly self-service and strive to be developer friendly, the community of consultants...

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New Feature: Automatically Update Credit Cards

We’re extremely excited to announce the general availability of one of Recurly’s top requested features, the Account Updater. This service automatically updates customer credit card information when it changes, without...

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Clustering redis to maximize uptime and scale

At Recurly we use Redis to power website caching, queuing and some application data storage. Just like all the systems we use internally, it has to be stable, have automatic...

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Open Sourced: Starsky!

Introducing Starsky, an opinionated, high-level NodeJS module for building services with RabbitMQ. This post is full of nerdy stuff involving programming, message queues and why we decided to build our own RabbitMQ...

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Pro Tip: Calculating Your Monthly Recurring Revenue

Recurly’s Monthly Recurring Revenue (MRR) report is a helpful tool that gives you a best effort approximation of your monthly recurring revenue at any given time. Using the MRR report...

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Do I Need SSL since Recurly is PCI compliant?

We are often asked whether or not merchants need SSL, given the the fact that Recurly is already PCI compliant. The short answer is Yes. Any website handling credit card...

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Pro Tip: Subscription Renewal Dates with Recurly.js

When creating a subscription, Recurly will default to starting that subscription immediately. Sometimes you want to have the option to give a particular customer a different trial length, a future...

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Pro Tip: Recurly.js and Account Codes

By default, when a new subscription is submitted through the Recurly.js buildSubscriptionForm, the e-mail address will be used as the account_code for the newly created account. Many merchants would prefer...

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The UX of Customer Support

Though my coworkers at Recurly have probably begun to tire of hearing me say it, my mantra of late is “Everything is UX.” It’s a simple phrase, but it encompasses...

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Influencing the Recurly Product Roadmap

As you’ve seen from our recent press and newsletters, Recurly is going through a significant growth period, both in terms of customers and internal employees. The product team is 5x...

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A Glimpse into Card Processing

Having had experience in both traditional and alternative payments, I completely understand the sentiments around payment eco-systems being complex. In its basic parts, it comes down to a network of...

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My role as Recurly's Sr. Customer Success Manager is the sexiest yet!

Article contributed by Mary Rosberg, Recurly's new Sr. Customer Success Manager. “The sexiest thing in the entire world is being really smart. And being thoughtful. And being generous. Everything else...

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Email customers when a subscription renews or trial ends.

We’re pleased to share that merchants can now email customers both subscription renewal and trial ending reminders. Just set it up and let Recurly automatically remind your customers. Turn on...

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Case Study: Candy Japan grows its subscription business with Recurly

It was a confluence of sorts. After spending two years in Tokyo as an exchange student, Bemmu Sepponen fell in love with the unique culture of Japan, which is both...

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Prioritizing UX: Redesigning Invoices for Simplicity

If you’ve been reading the Recurly blog lately, you know we’ve been rolling out some updates. Thanks, in part, to the growing design team at Recurly, we’ve updated the marketing website...

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Introducing Invoicing

Recurly is excited to power even more of your daily billing activities. Introducing our invoicing feature. Until now, Recurly has focused on collecting payments primarily through credit card and PayPal...

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Recurly Product Update – What’s New?

We’ve heard from a number of our merchants that they’d like more visibility not only into what we have been working on at Recurly, but into what features have recently...

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Easily Integrate Subscription Billing on your Drupal Site with Recurly

Drupal integration for Recurly's subscription billing platform delivers a compelling solution for membership-based sites Welcome to our guest blogger series - this post is brought you by Lullabot, an interactive...

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Masking Complexity through Progressive Disclosure

Are you looking for a way to improve the usability of your form design, reduce user errors, and increase the speed at which people can fill out a form? One...

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