Streaming media

Take your streaming media offering global

Accelerate subscriber growth here, there, and everywhere

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Recurly’s powerful subscription management and recurring billing platform is designed to provide brands in the streaming industry with a surprisingly simple, rapidly deployed platform—staying out in front as you grow your subscriber base.

Faster time to market

Flexible pricing models and plans so you can quickly create, launch, test, refine, and repeat new offerings and tweak existing plans for optimal results.

Promotional tools

Increase subscriber acquisition, measure effectiveness, and improve subscriber retention with binge-worthy gifts, incentives, and coupons.

Increase subscriber retention

Queue our industry-leading churn management and a proven recovered revenue engine that saved over $1 billion for customers globally in 2022.

Payments flexibility

Optimize payments options with support for a lineup of payment gateways and processors, alternate payment methods, and advanced fraud protection.

Subscription lifecycle management

Simplify the entire subscription lifecycle, from sign-up to cancellation or upgrade, providing automation and scalability while reducing manual intervention.

Platform scalability and growth

Grow your streaming business without worrying about infrastructure limitations, enabling you to focus on innovation and market expansion.

Keep subscribers from changing channels

93% of American adults access streaming video platforms—that’s the good news. The bad news is that 25% of us plan to cancel one or more of our subscriptions this year. To ensure a stable recurring venue, media companies should focus on churn reduction, original content, and global expansion.


Speed to market is essential to keep your streaming service on top. Inflexible applications could slow your ability to innovate, launch, test, and measure new offerings.


Recurly partners with streaming media companies, like yours, to provide an agile subscription management and recurring billing platform that keeps subscribers signing up and tuning in.

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Together we can provide the best subscriber experience possible. Recurly understands that preparation is key and has delivered successfully.

Stephen Comstock— Chief Information Officer

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Key features

Recurly allows you to amplify the reach of your streaming media service—from automating revenue recognition to recurring billing and payments to analytics across web and app store channels.

Plans, pricing, and promotions

Quickly configure and launch new plans and present the right offer at the right price—and easily offer discounts and promotions.

  • Pricing models: Test and finetune numerous pricing models from fixed to quantity-based, usage-based, ramp, one-time and prepay
  • Plans and add-ons: Launch, test and iterate new plans quickly and in any new market
  • Free trials: Offer cardless or card-required trials to increase acquisition, or request payment at trial close via automated notifications
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Subscriber management

Drive growth faster with cohesive subscriber management, personalized communications, and strategic subscription and revenue insights.

  • Subscriber view: Allow subscribers to easily upgrade, downgrade, start, pause, and cancel subscriptions through hosted account pages
  • Account hierarchy: Support subscribers with multiple regions or entities by creating a many-to-one invoicing hierarchy (e.g. a family plan)
  • Lifecycle communications: Automate the lifecycle journey, customizing dozens of templates by content, language, and time zone
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Recurring billing

Streamline and automate the entire subscription billing and invoicing lifecycle, simple to complex scenarios, so you can confidently scale.

  • Automated invoicing: Automate the entire recurring billing and invoicing cycle, or accommodate the occasional manual invoice
  • Invoice customization: Customize invoice and receipt templates including header and footer, assigning templates to individual subscribers
  • Taxes and compliances: Tax based on validated billing address for precise collection, and connect with Avalara or Vertex for advanced functionality
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Payments orchestration

Present a symphony of payment options including credit cards, Amazon Pay, PayPal, Venmo, Apple Pay, Google Pay, SEPA, BACS, BECS, ACH, and more.

  • Payment gateways: Expand and reach new subscribers worldwide with prebuilt integrations to 20-plus gateways and support for 140-plus currencies
  • Alternative payment methods: Explore and add new payment methods quickly and easily, supporting both local and global payment options
  • Fraud management: Minimize fraud and chargebacks with integrated fraud management that effectively fights card-not-present fraud and more
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Churn management

Maximize recurring revenue, minimize attrition, and boost customer value with industry-leading churn and revenue recovery tools.

  • Intelligent retries: Leverage intelligent retries of declined transactions using machine-learning, or apply your own retry configuration
  • Account updater: Reduce declines due to expired cards by keeping card data fresh, automatically updating records with accurate data
  • Backup payment method: Prevent subscription interruptions by enabling backup payment method, designating one payment method as the default
Recurly churn management

Revenue recognition

Streamline and automate ASC-606 and IFRS-15 compliance with multiple revenue reporting standards using an enterprise-grade, configurable solution.

  • Revenue management: Simplify accounting with advanced automation, built for high-velocity businesses offering complex plans
  • Revenue compliance: Automate revenue recognition processes complicated by diverse sets of subscription contracts and pricing models
  • Integrations: Use a single, global solution that easily scales and integrates with existing ERP and accounting systems
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App management

Recurly app management delivers a complete picture of subscriptions across app stores with web subscriptions through a simple, automated data sync.

  • Enhanced subscriber view: Gain a holistic view of all subscriptions with access to subscription details to fuel faster, more-informed decisions
  • Cross-platform analytics: Compare and analyze performance, revenue, and growth across app stores and web with dashboards and reports
  • Cross-platform entitlement: Build and bundle granular features to determine customer access rights through a simple, consolidated UI
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Customizable, in-depth analytics

Answer these questions and more with actionable insights into your subscription performance including customizable, advanced analytics.

  • Are subscriptions revenue growing?
  • How are app stores and web subscriptions performing?
  • What is driving subscriber churn?
  • What is my customer lifetime value?
  • How are my various plans performing?
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Scale with confidence

Integration methods

Extend data and workflows via secure, trusted connection types

Extend value

Global expansion

Explore and expand into new regions and markets with ease

Expand globally

Support & services

Access subscription-industry expertise every step of the way

How can we help?

Get connected

Connect seamlessly with leading applications for accounting, ERP, taxes, sales and marketing, data warehouses, fraud management and more through the Recurly partner ecosystem.

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Drive subscriber growth faster and further with Recurly

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