Subscription Digest

The Recurly Q1 2023 product launch is live, and there are some exciting new features designed to help grow your subscription business. Here’s an overview of what’s new:  Access by user role Rather than configuring user access by individual users, you can now define custom roles to ensure the right...

Welcome back to Subscriptions Weekly! In this issue, we review how generative Artificial intelligence solutions change the way businesses process payments–and how the future looks. We tell you more about Max and Peloton’s U.S. re-launch, why Netflix users are unhappy with the new password-sharing crackdown, and five subscription lessons for...

Successful subscriber acquisition means you have figured out which acquisition channels produce the most high-value subscribers for your business–an accomplishment that every recurring revenue business strives to achieve. To reach this state, a subscription brand must understand what attracts consumers to their business–is it the promotional offers? The free trial?...

It's a big promise: "Never lose a subscriber." After all, isn't a churn rate of 0% impossible? Even in the best-case scenarios. Even if you've maxed out your customer loyalty programs, established an iron-clad payment method, and created a retention strategy that markets the best side of your business to...

Welcome back to Subscriptions Weekly! While economic pressures largely dictate consumer decisions and behaviors, subscription brands continue reinventing their offerings and increasing their value to accommodate their needs. In this edition, we review the latest strategies from leading companies as they seek to boost retention and how Walmart is set...

The subscription economy continues to bloom–and as the industry thrives, the competition becomes more challenging every day. Understanding what it takes to sustainably accelerate subscriber and business growth is key to setting your business apart.  How can your brand stand out and become an industry leader? At Recurly, we are...

Accurate tax calculations and localised compliance are essential for subscription brands seeking global expansion. Although just one part of the expansion puzzle, neglecting these elements can create great challenges when scaling operations on an international level. Professionals in this space can find invaluable resources at the Vertex Exchange Europe 2023...

Welcome back to Subscriptions Weekly! In this edition, we review Apple’s iPad Final Cut Pro and Logic Pro launch and the Twitter Blue, Disney+, and Warner Bros Discovery earning reports from last quarter. Additionally, we dive deeper into the retention struggle that the food and subscription industry beverage industry suffers. ...

Artificial intelligence (AI) continues to transform the ecommerce industry, and subscriptions aren’t an exception. With new technologies come new challenges, and business owners must understand how to incorporate AI into their current strategy and product offerings. In this article, we’ll share everything you need to know about artificial intelligence and...

According to Checkout.com, 56% of consumers would be “permanently put off shopping on a site” if they couldn’t use their preferred payment method. Without a doubt, payments play a large role in conversions of new subscriptions and renewals alike. The payment methods and currencies available at checkout help consumers...