New Features: Hosted Account Management

As many of our merchants know, Recurly’s hosted pages allow you to get up and running quickly with little to no development work. Our hosted pages include subscription signup pages and a customer subscription management portal called “Hosted Account Management”. Next week, we’re rolling out new features for Recurly’s Hosted Account...

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Recurly Raises $12M To Chart the Future of Recurring Billing

Over the past 5 years, Recurly has built a company centered around the success of our customers. We believe that providing a flexible and nimble billing service to our customers allows them to achieve extraordinary outcomes.  We elevate billing from a simple back-office function to a genuine competitive advantage. We...

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SSL v3 POODLE vulnerability - What Recurly is doing and how you can protect yourself

Today a new vulnerability was announced in SSLv3. The vulnerability allows attackers who might be in a position to execute a MITM (Man In The Middle) attack against a client to decrypt SSLv3 traffic. Luckily, SSLv3 hasn't been used by clients (web browsers) for a number of years now, replaced by TLS. At Recurly we...

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Recurly.js -- The easy way

So you want to implement the latest and greatest in recurring billing functionality and ease into your app, but you're not sure where to start. Today we're going to create a quick and easy implementation using Recurly.js and our API! We'll create an account with billing info, and a subscription, for...

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A Better Way to Calculate Your Churn Rate

In 2004, Netflix was sued by its shareholders over its reported churn rates. The shareholders argued that Netflix “[used] an improper calculation of the rate that produced an artificially low churn rate.” A judge threw out the case, ruling that there is no single industry-wide definition of churn rate. Clearly, churn...

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Calculating sales tax just got easier!

We’re excited to announce that we’ve just released our direct Avalara AvaTax integration for sales tax. This new integration provides merchants with advanced tax reporting that will make self-filing easier, plus offers additional logic for tax codes and exempt options. Avalara customers can enable their integration...

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Pro Tip: Multiple Subscription Cycles

Managing subscriptions just got easier with an update to Recurly's subscription logic. In the past, merchants could allow customers to sign up for multiple subscriptions of different plans and multiple subscriptions of the same plan, as long as they were on one renewal cycle. We recently extended our functionality to...

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Get Results: Account Updater for Recurring Billing

Results: Account Updater Reduces Credit Card Declines Disproportionately for B2C Merchants It is no secret that in the world of recurring billing, credit card declines are the bane of your existence. We recommend pursuing all available tactics to ensure that your decline rates are held to a minimum. However, when presented...

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5 Myths about Recruiting in the SF Market

We all know that good talent is hard to find. Is good talent in the San Francisco/Bay Area impossible to find? Never. Here are 5 common myths of recruiting in this competitive marketplace and the truths about them: “San...

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All About Dunning

Tired of chasing down customers for failed payments? Have spreadsheets tracking declines and email communications and promises to pay? Take advantage of Recurly's dunning management to save time, worry, and money! Dunning (or Delinquent User Notification) is a period of time in which a user's payment has failed and both...

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