Userlike, based in Cologne, Germany, offers professional live chat software to help its customers raise conversion rates, promote customer loyalty, reduce churn, and pinpoint areas for improvement. Userlike wanted to maintain its lean business model, but at the same time, recognized the importance of partnering with a reliable subscription...
While our love for wine goes back thousands of years, today’s wineries and their clients need modern solutions. WineDirect is the grapevine connecting winemakers and consumers. The company provides an end-to-end solution for over 1,800 wineries worldwide, big and small, to sell wine directly to end consumers. This DTC business...
2020 has been quite the year, to say the least, and we can’t wait for it to finally come to a close. Before we collectively break out the bubbly, though, there’s one thing European merchants need to make sure they’ve taken care of: compliance with Strong Customer Authentication, or SCA,...
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Spoiling man’s best friend just got a lot easier, all thanks to BARK’s decision to partner with Recurly. BARK, the dog enthusiasts responsible for BarkBox, are leading the pack in subscription business. And they’re doing so by opting for the best technology to optimize their recurring payments and plans...
The subscription race is rapidly accelerating, fueled by more and more players entering the subscription market. In an effort to scale growth, savvy subscription model businesses are looking to expand across borders in new regions, such as EMEA, LATAM, and APAC. But global expansion brings with it a plethora of...
Recurly’s Item Catalog has come a long way since we introduced it in earlier this year. Just a few months later, we made it possible to sell add-on recurring items in addition to selling items in a one-off fashion, and a few months after that, we made...
Any subscription commerce brand knows that getting its plans and pricing just right is critically important. Because subscription business models rely on recurring, not just one-time, transactions, you need to price your product(s) or service(s) in a way that’s sustainable long-term for your business while also fair to your subscribers....
We’ve all been there. After a long, tiring day, you plop onto your couch and start browsing through your go-to streaming app or just start flipping through the channels. The only problem? You’re so overwhelmed by all the options available that you end up choosing nothing at all. It’s called...
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In a space as dynamic as ecommerce, it's easy for buzzwords like "conversational AI" and "omnichannel" to steal the limelight, even if few ecommerce experts can precisely define them. The term headless commerce has recently emerged as the "next new thing," and like most new things, it's not yet fully...
Most well-known subscription businesses, like FabFitFun and Twitch, debuted initially in the US. Only after spending years growing and perfecting their business model did these companies enter markets outside the US, recognizing the potential of international expansion to fuel growth. Take Netflix, for instance: earlier this year, the...
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