Everything your health platform needs
From weight loss to diagnostics to primary care, the plan types and billing logic look different in every specialty. Here's how Recurly handles all of it.
From weight loss to diagnostics to primary care, the plan types and billing logic look different in every specialty. Here's how Recurly handles all of it.
Protect your revenue with automated billing and intelligent recovery, while staying audit-ready with FTC-compliant cancellation flows.
active platform subscribers
at-risk subscribers saved
annual renewal invoice paid rate
ROI average
Weight loss and GLP-1
High-volume and compliant billing
Mental health and therapy
Flexible membership and session plans
Sexual and women's health
Discreet recurring care billing
Diagnostics and longevity
Usage-based and panel pricing
Primary care
Membership billing at scale
Sleep and wellness
Bundled products and subscriptions
Standard payment processors and in-house billing tools often lack the features to handle high transaction volumes, varied plan structures, and the compliance standards required across health and wellness subscriptions — from HIPAA-adjacent data handling to FTC cancellation rules. These gaps lead to recurring, costly failures.
HIPAA-compliant infrastructure
Recurly supports HIPAA-related subscription businesses with compliant data handling and meets the regulatory standards of GDPR, CPRA, and CCPA, and holds SOC 2 Type 2 certification.
$1.6B recovered in 2025
Intelligent payment retry, smart dunning, account updater, and other services work together to recover millions of revenue that would otherwise be lost.
Subscription-first architecture
Every feature is built for recurring revenue, not bolted onto an analytics platform. No iframes, no drag, no "thousands of lines of code" to make a simple change.
Payment flexibility that scales
Reach subscribers worldwide through 20+ gateways and automatic gateway failover, failed transactions are a thing of the past.
Quickly configure and launch new plans and present the right offer at the right price, across every different service you support.
When payments fail, generic retries and immediate cancellations leave revenue on the table. Optimizing this recovery window is a high-return lever that most telehealth operators overlook.
Complicated or broken cancellation flows carry significant regulatory risk. Recurly solves this with HIPAA-compliant infrastructure cancel-save capabilities built for subscription billing for telehealth.
Our HIPAA-compliant architecture is designed for healthcare operators. Because compliance is native to our invoicing and data flows, your engineering team doesn't have to waste time building workarounds.
Telehealth subscription billing is the practice of managing recurring revenue for providers across weight loss, mental health, sexual and women's health, diagnostics, primary care, and wellness. It covers subscriber acquisition and plan configuration through payment processing, failed payment recovery, cancellation, and compliance. Unlike general subscription billing, health and wellness billing often carries specific requirements: HIPAA-adjacent data handling, evolving cancellation regulations, and plan structures that vary widely by specialty.
HIPAA-related subscription businesses with compliant data handling across the billing lifecycle, and meets GDPR, CPRA, and CCPA standards with SOC 2 Type 2 certification. Telehealth operators can run recurring billing, invoicing, and payment recovery on Recurly's platform with the compliance infrastructure their legal and engineering teams require.
Yes. Recurly gives providers the infrastructure to build cancellation flows compliant with evolving regulatory standards. This includes self-serve cancellation portals, confirmed billing termination that executes on cancellation rather than on a delay, and configurable cancel-save flows that present retention offers without adding friction. As FTC enforcement and state-level cancellation regulations change, Recurly will ensure you stay compliant.
Look for multi-gateway support with automatic failover, intelligent retry logic for failed payments, and cancellation flows that execute on confirmation rather than on a delay. Telehealth's transaction volume and compliance requirements expose gaps in general-purpose processors quickly, so gateway flexibility and built-in dunning matter more here than in most subscription businesses.
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