RECURLY ENGAGE

Convert engagement into revenue

Connect real-time behavioral signals and billing data to in-product experiences that execute saves, upgrades, and plan changes the instant a subscriber shows intent.

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Guide subscribers to the next best step

Reach subscribers when it matters most—while they're active in your product. With Recurly Engage, you can design personalized in-app journeys and drive action without waiting for engineering resources.

Maximize revenue with real-time subscriber actions

Execute revenue actions in a single tap

Real-time intent signals trigger personalized save flows, pause options, and targeted offers — connected directly to billing. 14+ one-click actions.

Move fast without engineering

Growth and Product teams launch, test, and optimize subscriber journeys through a no-code visual builder — in minutes, not sprints. Faster iteration means faster revenue impact.

Target with precision using real subscription data

Build segments from actual billing data, not guessed behavioral proxies. The result is revenue-aware targeting that reflects what your subscribers actually own and owe.

Engaged subscribers spend 3x more

Engagement is the cornerstone of retention—it’s the strongest signal that a subscriber is finding values your product or service and is more likely to sign up, stay, upgrade, and promote it.

This [Recurly Engage] is a no-brainer must-have for any digital business. Double-digit improvements to engagement and retention in the first week.

Tom Ryan

President & CEO

Streaming at Paramount+

See Engage in action

Built for every stage of the subscriber lifecycle

Whether you're fighting churn, driving upgrades, or converting free users – Engage has a play for it.

Stage	Use Case 1	Use Case 2	Use Case 3
ACQUISITION	Abandon cart Prompt exiting or return visitors to finish or resume checkout	1-click resubscribe Customize the experience for churned users to resubscribe in one click	Increase registration Prompt engaged visitors to provide email or mobile info contextually
ENGAGEMENT	Personalized onboarding Onboard new users with prompts showing only unused features	Boost app installs Guide users to install and activate on other platforms	Increase feature adoption Personalize feature discovery based on usage patterns
UPSELL	Premium plan adoption Prompt engaged users to upgrade with an incentive	Personalize add-ons Recommend one-time purchase items tailored to each user	1-click upsell paywalls Trigger prompts based on usage meters like concurrency, device, or location
CHURN	Cancel save Intercept the cancel click with a survey or dynamic save offer	Involuntary churn Active remediation via Engage guide for failed payments	Calm renewal anxiety Prompt users with declining usage ahead of upcoming renewals

Intercept intent wherever your subscribers are

Engage deploys wherever your product lives — web, mobile, and TV — so no high-intent moment goes unacted on.

Launch pre-built prompts for cancellations and upsells the exact moment a subscriber decides
A/B test to take the guesswork out of offers, actions, and design
Optimized for desktop, mobile, and leading streaming platforms including iOS, Android, Apple TV, Roku, Fire TV, and Samsung TV

One click changes everything

Take the manual work out of subscription updates. When a subscriber accepts an offer — an upgrade, a discount, a plan change — Engage executes it instantly and writes it directly to the billing record. No redirects. No support tickets. Just a subscriber who stayed.

Works with the systems you already use

Easily integrate with Recurly Billing, Apple IAP, Roku Billing, Google Play, Amazon IAP, Salesforce Marketing Cloud, Stripe, SendGrid, Braze, Zendesk, and more.

Built for the teams accountable for subscriber revenue

Growth & Marketing

Move without waiting on a sprint
Launch cancel flows, upsell prompts, and personalized journeys in minutes — not weeks. Test what works, kill what doesn't, and iterate on your timeline.

Product

Protect your roadmap
Offload growth and lifecycle experimentation so your team stays focused on core products. Engage handles the prompts, the testing, and the optimization — without a ticket.

Executive

See impact in revenue, not clicks
Every Engage experiment is tied to billing outcomes — saves, upgrades, recoveries. No vanity metrics. Just realized revenue with a clear line back to Engage.

Your subscribers are showing intent right now.

See how Recurly Engage helps you act on it — before the moment passes and join thousands of global brands that trust Recurly's 15+ years of expertise.

Book your demo

RECURLY ENGAGE

Convert engagement into revenue

Guide subscribers to the next best step

Maximize revenue with real-time subscriber actions

Engaged subscribers spend 3x more

Built for every stage of the subscriber lifecycle

ACQUISITION

ENGAGEMENT

UPSELL

CHURN

Intercept intent wherever your subscribers are

One click changes everything

Works with the systems you already use

Built for the teams accountable for subscriber revenue

Your subscribers are showing intent right now.

RECURLY ENGAGE

Convert engagement into revenue

Guide subscribers to the next best step

Maximize revenue with real-time subscriber actions

Intercept intent wherever your subscribers are

One click changes everything

Works with the systems you already use

Built for the teams accountable for subscriber revenue