Pro Tip: Recurly.js and Account Codes
By default, when a new subscription is submitted through the Recurly.js buildSubscriptionForm, the e-mail address will be used as the account_code for the newly created account. Many merchants would prefer...
January 28, 2014
Topics
January 24, 2014
by
Brad Holmes
Pro Tip: Switching Your Payment Gateway
With so many different payment gateway options out there, it’s not at all uncommon for merchants to switch from one gateway to another. We get questions all the time about...
January 23, 2014
by
Rachel Quick
Pro Tip: Pause Subscription Billing
From time to time your customers may ask that their subscription billing be paused while they go on vacation, use up their current product, or just want to hold off...
December 19, 2013
by
Brad Holmes
Pro Tip: How To Handle Declined Transactions
Declined transactions are easily one of the most common topics that come up in Recurly Support, and for good reason. At first glance it’s not always easy to figure out...
Pro Tip: Customizing Your Emails with Boolean
A common question we get here at Recurly Support is how to customize email content based on a specific customer. Recurly’s emails are global in the sense that there’s no...
Introducing Iconography
As you may have noticed, some changes have been happening to recurly.com. Over the past 6 months we have been working to give our website a much-needed refresh. We started...
Pro-Tip: Set Your Time Zone
Your Recurly account can be set to display all dates in your local time zone, but there may be times you want to change this configuration. For example, some merchants...
November 15, 2013
by
Rachel Quick
Pro Tip: Accept PayPal Payments
Merchants today can use PayPal as a payment gateway, collecting credit card payments from their customers. But did you know that using Recurly.js or the Recurly Hosted Payment Pages, you...
What’s the difference between void transactions and refunds?
In the dynamic world of subscriptions, managing payments effectively is key to customer satisfaction and financial success. Two terms that often come into play are void transactions and refunds. A...
The UX of Customer Support
Though my coworkers at Recurly have probably begun to tire of hearing me say it, my mantra of late is “Everything is UX.” It’s a simple phrase, but it encompasses...
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