From crashes to cash: How to prepare for high-traffic subscription events

When a major outage hits, it doesn't just crash systems — it affects customer trust, revenue, and sometimes, entire businesses. 37% subscribers canceled their service in the last year because...

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The role of customer retention management in subscription success

Reporting shows that customer acquisition costs have risen over 222% in the past ten years, while acquisition rates have dropped from 4.1% in 2021 to just 2.8% in...

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Customer retention strategies for subscription-based businesses

Adding new subscribers means little if they don’t stick around. Recurring revenue depends on retention. Yet, many companies still treat churn as a reporting metric instead of a solvable...

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Spotify raises prices, Verizon fights churn with AI, and gaming surges

Welcome to Subscriptions Weekly! This week’s headlines spotlight major shifts across the subscription economy — from Spotify’s global price increases to Verizon’s AI-powered churn strategy. We also explore the explosive...

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Highlights from Subscription sessions: Spring edition

Subscription businesses are not immune to change — and the pace is faster than ever. Since 2021, acquisition rates dropped from 4.1% to just 2.8%. Most subscription companies are...

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How Lucid Software went from a startup to a global leader

When Lucid Software first set out to “help teams see and build the future,” their ambition was clear. Fast forward, and they’ve made it possible for over 100 million...

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The shift to retention in subscription businesses

The subscription economy is at a critical crossroads. By the end of the year, global subscription sales are expected to surpass $1.5 trillion, fueled by consumer demand for convenience...

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Recurly Revenue Recognition for different industries: SaaS, telecom, and manufacturing

Spreadsheets are a trusted tool of accounting teams everywhere, but they’re only as powerful (and accurate) as the user punching in the numbers. And yet, many modern businesses still rely...

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Recurly Release: Spring edition '25 — 50+ releases to supercharge growth

We just dropped our biggest release yet — and it’s packed with over 50 features and products built to help you grow faster, scale smarter, and meet your subscribers wherever...

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Meet Recurly Compass: AI-powered tools for subscription growth

What if you could harness the power of AI to make smarter, data-driven decisions about your subscription business? Imagine a tool that could save your business countless hours by sourcing...

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