Fraud management
Protect your business and deliver a secure and satisfying subscriber experience.
Leverage world-class fraud prevention capabilities with integrated fraud management solutions
Automate decisions
Set policies to approve or decline the transaction automatically, so you can accept more good orders, reduce false declines, and increase revenue.
Reduce chargebacks
Significantly reduce chargebacks by catching potential fraudulent transactions before they’re submitted with machine-learning safeguards.
Improve operations
Precise and accurate identity trust decisions will prevent false positives that can cause frustration and friction with happy paying customers.
Advanced fraud protection when and where it counts
Kount works within Recurly, validating transaction details for each new card prior to contacting the payment gateway.
- Create custom rules based on fraud trends and business policies
- Access to the Kount business intelligence tool for in-depth analyses
- Leverage next-generation artificial intelligence scoring
Real-time fraud detection
Recurly invokes Kount’s fraud service for each new card prior to contacting the payment gateway.
Suss out the bad actors
Combine machine learning, advanced AI, and customizable business policies to identify risky login behavior in real time.
Make the safe decision
If the risk decision from Kount is to decline the transaction, then Recurly will terminate the transaction and not contact the payment gateway.
Dispute and chargeback management
Leverage powerful dispute and chargeback management to help prevent revenue loss from criminal and friendly fraud.
Earning your trust
Existing accounts with a credit or debit card on file will not undergo risk inquiries unless they update their billing information.
Create custom rules
Access to Kount’s BI tool to perform in-depth analysis, manual reviews, and design your own fraud rules based on trends and your policies.
Anything related to our revenue is obviously very significant. So, our ability to ensure that our payment processing works smoothly and is effective was critical. This is the most important benefit Recurly gives us.
Read case studyFrequently asked questions
What is fraud management?
Fraud management is a term encompassing business policies and technology tools, including AI and machine learning, that work to detect and prevent online payment fraud.
How does Recurly help prevent fraud?
Recurly partners with Kount, a leading eCommerce fraud prevention and digital identity trust solution. Recurly will perform risk inquiries on new card verifications (sign up and billing information updates) to help prevent chargebacks.
How much does online payment fraud cost businesses?
eCommerce losses to online payment fraud were estimated at $41 billion globally in 2022, up from the previous year (according to Juniper Research).
What can I do to reduce fraud?
Because eCommerce fraud is so widespread—and cybercriminals are increasingly sophisticated—any effective fraud management strategy will need to include technology tools built for the task. Learn more about subscription fraud trends.
