Fighting churn: How to never lose a subscriber

Every subscriber matters. Especially when your business runs on a subscription model.  Of course, all businesses can expect to struggle if they don’t engage customers and keep them happy. However,...

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The journey to Recurly: How Scentbird CTO chose a payment partner

Scentbird is a U.S.-based subscription service for perfumes and colognes. This niche box-of-the-month offers subscribers eight different scents of their choice every month, and as Andrei Rebrov, CTO of Scentbird,...

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Subscriptions Weekly

Welcome back to Subscriptions Weekly! This edition is all about streaming services – the leaders, their offerings, and retention strategies.  Disney+ increases prices, continues to grow subscribers  Disney+ sets on...

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August 2022 | Product launch summary

We hope you’ve been staying cool and enjoying your summer. We've been hard at work with new ways to improve your subscription experience with Recurly. Read on about the Recurly...

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Expert’s Guide: How to reduce subscription churn

Getting new subscribers is on every sales team's agenda. While acquisition efforts matter, retention ensures business growth. But with retention comes subscriber churn. All subscription brands face customer churn–it’s...

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Subscriptions Weekly

This week, the U.S. Congress introduced a bill for credit card legislation, and streaming brands face the reality of inflation. The soon-to-be-launched Paramount+ channel on Roku has sports fans excited,...

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Subscriptions explained: What is churn rate?

Subscription models continue to grow exponentially with no signs of stopping. Competition rises, shopping priorities shift, and prices change; yet one thing is certain: not all subscribers will stay with...

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Subscriptions Weekly

This Subscription Weekly covers trends in subscription models and digital payments, the new NFL and Tesla subscription services, and Amazon price changes in Europe. Subscriber growth by Spotify and T-Mobile,...

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How to make the most of the cancellation journey

Customers canceling subscriptions are among the lesser desired situations for any subscription business. Contrary to what it may sound, providing an excellent cancellation experience fuels strong subscriber retention outcomes. ...

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Subscriptions Weekly

Consumer re-prioritization is making both brands and customers reimagine the value of subscriptions. This Subscriptions Weekly edition covers everything from new offerings and alliances to how inflation and content drive...

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