Customers canceling subscriptions are among the lesser desired situations for any subscription business. Contrary to what it may sound, providing an excellent cancellation experience fuels strong subscriber retention outcomes. ...
Consumer re-prioritization is making both brands and customers reimagine the value of subscriptions. This Subscriptions Weekly edition covers everything from new offerings and alliances to how inflation and content drive...
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Recurring payments form the lifeblood of subscription commerce. Therefore, subscription renewals are critical to drive stable revenue growth and profitability. Any friction during renewals trickles down to the bottom...
New subscription offerings are here and on their way: Netflix is working on an ad-supported plan with Microsoft, BMW launches a new heated seat subscription feature, Zygg e-bike service takes...
While winning new subscribers is essential to your subscription business, long-term success and growth are only possible if you can retain those subscribers. Minimizing churn and maximizing renewals are crucial,...
When I speak with the executives of recurring revenue companies, we discuss common goals like attracting new subscribers and keeping churn rates low. I always ask how they measure their...
This is an exciting week for the retail subscription industry with Walmart+ introducing a new InHome add-on and Prime users get to enjoy a free Grubhub membership. Amazon makes it...
Before you head out for all your summer activities, check out what Recurly’s product team has been up to lately. The July Product Release is live and includes new features...
The pandemic has paved the way for consumer re-evaluation, leading us to the direct-to-consumer (DTC) shift. Emerging consumer models continue to grow, bringing new consumer values, new buying behaviors, and...
This week Snapchat, Fairphone, and TelevisaUnivision announce new subscription plans, Apple refreshes its subscription management interface for a better experience, and The World Bank reveals its latest insights about digital...
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