Key takeaways from 2024 State of Subscriptions: Industry benchmarks & trends

It’s hard out there. The new year brings new subscription challenges for global companies: spending is down, customer acquisition is challenging, personalization is now a necessity, and payments play a crucial role in the subscriber experience. As companies shift to retention, thorough benchmark and trend analysis are vital for success....

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Automation & tech stack are indispensable for subscription growth in 2024

Subscription services continue to prevail, and the importance of automation and a flexible technological infrastructure cannot be overstated. As companies work to meet the evolving needs of their customers, the role of advanced technology becomes crucial to improve retention. From onboarding to customized billing, payment processing, and plan management, the...

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Six tax considerations for global subscription companies

With subscription-based businesses thriving in today’s global economy, cross-border trade is easier and more popular than ever before. This means that businesses are managing higher volumes of transactions, which comes with a greater indirect tax compliance burden on sellers. Many tax authorities worldwide now apply tax at the destination, charging...

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How to tackle subscription revenue leaks with accounting efficiency

Effective revenue management is a critical aspect of handling financial matters in any business. Optimizing revenue usage requires a clear understanding of where your funds are going, which may reveal revenue losses through channels with lackluster operations and processes. Subscription accounting inefficiencies and suboptimal business operations can be significant sources...

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How to plug revenue leaks in your subscription tech stack

The quality of subscription billing software hinges on its ability to plug revenue leaks. Whether you're using a homegrown solution or a legacy subscription system, your business might be susceptible to increased costs, exorbitant fees, security vulnerabilities, billing inaccuracies, customer churn, and more, all stemming from an insufficient technology infrastructure....

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Inside Subscription Sessions: Unlocking profitable subscriber growth

On November 2, Subscription Sessions gathered industry experts from leading consumer brands like Cinemark, CNBC, Sling TV to uncover strategies that drive long-term customer relationships–from acquisition to renewals, payments, taxes, compliance, technology, and more. Access all the sessions on-demand now, or keep reading the highlights of the industry event of...

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5 tactics to balance convenience & security in recurring payments

Payments have become experience architects in subscriptions–an essential aspect of flexible, seamless checkout processes.  Customers are always mindful of sharing their payment information when subscribing to a new service, so striking the right balance between convenience and security is key to long-term subscriber relationships.  Here are five proven tactics you...

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How to scale and streamline your tech stack

As subscription products become increasingly popular, consumers demand seamless experiences that prioritize flexibility and convenience. Businesses must adapt quickly to meet these expectations–bringing new challenges for technology and engineering teams. While robust subscription management and recurring billing can remedy many issues, technology leaders face one question: whether they should build...

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How to maximize ROI & boost financial productivity

As subscriptions become an essential part of consumers’ lives, their demands and expectations evolve. Flexibility and convenience are key elements of the customer experience, but they may represent a challenge for businesses. While automated subscription management and recurring billing can help companies like yours stay secure and compliant, many leaders...

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