Government & Nonprofits

Maximizing impact on a recurring basis

Subscription-based services for government and nonprofits

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The Recurly subscription management and recurring billing platform provides government agencies and nonprofits with agile, scalable, and configurable tools to captivate your constituency, monetize your offering, and build a strong recurring revenue stream.

Flexible billing models

Implement and manage various billing models, such as usage-based pricing, tiered pricing, and one-time charges to support your unique offerings.

Payments flexibility

Optimize payments with grassroots support for multiple payment gateways and processors, alternate payment methods, and advanced fraud protection.

Automated recurring billing

Automate the policy-making processes, including invoicing, payments, and dunning management, reducing overhead and improving cash flow.

Subscription lifecycle management

Simplify the entire subscription lifecycle, from sign-up to cancellation or upgrade, providing automation and scalability while reducing manual intervention.

Subscription analytics

Gain insights into key subscription metrics, customer behavior, churn rates, and revenue trends, enabling data-driven decision-making.

Compliance & security

Ensure the safety of customer data and compliance with regulations like PCI DSS, SOC 2, HIPAA, and GDPR, giving peace of mind for you and your customers.

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Subscriptions may not be top of mind when one thinks of the government and nonprofit industries—but in reality, they’ve been using subscriptions for decades. Nonprofits called them “recurring gifts” and governmental agencies routinely bill annually for access to reports or databases. The trick is making the management and billing of your subscription offering as simple as possible.


Governmental agencies and nonprofits are challenged with developing a sustainable revenue model while maintaining strong customer relationships and levels of service.


The Recurly subscription management and recurring billing platform delivers the flexibility, ease-of-use, scalability, and security government and nonprofits need to win and retain loyal subscribers.

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Together we can provide the best subscriber experience possible. Recurly understands that preparation is key and has delivered successfully.

Stephen Comstock— Chief Information Officer

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Key features

Recurly helps you build a reliable recurring revenue stream from your subscription offering by delivering the automation and insights you need to succeed—from revenue recognition to recurring billing and payments orchestration to reporting and analytics across web and app stores.

Plans, pricing & promotions

Quickly configure and launch new plans and present the right offer at the right price—and easily offer discounts and promotions.

  • Pricing models: Test and finetune numerous pricing models from fixed to quantity-based, usage-based, ramp, one-time and prepay
  • Plans and add-ons: Mix and combine pricing models within a plan, choosing daily, weekly, monthly, annual, or custom billing periods
  • Item catalog: Create, organize and manage with a centralized item catalog, and gain deep analytics into item and plan performance
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Subscriber management

Drive growth faster with cohesive subscriber management, personalized communications, and strategic subscription and revenue insights.

  • Subscriber view: Allow subscribers to easily upgrade, downgrade, start, pause, and cancel subscriptions through hosted account pages
  • Account hierarchy: Support subscribers with multiple regions or entities by creating a many-to-one invoicing hierarchy (e.g. a family plan)
  • Lifecycle communications: Automate the lifecycle journey, customizing dozens of templates by content, language, and time zone
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Recurring billing

Streamline and automate the entire subscription billing and invoicing lifecycle, simple to complex scenarios, so you can confidently scale.

  • Automated invoicing: Automate the entire recurring billing and invoicing cycle, or accommodate the occasional manual invoice
  • Invoice customization: Customize invoice and receipt templates including header and footer, assigning templates to individual subscribers
  • Charges and credits: Automate or manually create custom charges and credits, billed separately or included with the next subscription invoice
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Payments orchestration

Present a symphony of payment options including credit cards, Amazon Pay, PayPal, Venmo, Apple Pay, Google Pay, SEPA, BACS, BECS, ACH, and more.

  • Multiple gateways: Maximize authorization rates by easily implementing a multiple payment gateway strategy and leverage industry-first gateway failover
  • Alternative payment methods: Explore and add new payment methods quickly and easily, supporting both local and global payment options
  • Subscriber wallet: Reduce declines and increase payment assurance by allowing subscribers to store multiple payment methods
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Churn management

Maximize recurring revenue, minimize attrition, and boost customer value with industry-leading churn and revenue recovery tools.

  • Intelligent retries: Leverage intelligent retries of declined transactions using machine-learning, or apply your own retry configuration
  • Dunning campaigns: Increase your collection effectiveness with automated dunning communications, configurable by accounts, plans and/or cohorts
  • Pause subscriptions: Retain valuable customers by offering one-click pause functionality, and specify the pause start date and/or number of cycles
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Revenue recognition

Streamline and automate ASC-606 and IFRS-15 compliance with multiple revenue reporting standards using an enterprise-grade, configurable solution.

  • Revenue management: Accelerate financial close and improve forecast accuracy, supporting multiple revenue models
  • Revenue compliance: Automate revenue recognition processes complicated by diverse sets of subscription contracts and pricing models
  • Revenue forecasting: Close the books faster and forecast recurring revenue with greater accuracy and predictability within a single UI
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App management

Recurly app management delivers a complete picture of subscriptions across app stores with web subscriptions through a simple, automated data sync.

  • Enhanced subscriber view: Gain a holistic view of all subscriptions with access to subscription details to fuel faster, more-informed decisions
  • Cross-platform revenue recognition: Automate ASC-606 and IFRS-15 compliance across web and app stores with Recurly revenue recognition
  • Cross-platform process automation: Trigger new workflows based on app store subscription lifecycle events through APIs and webhooks
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Customizable, in-depth analytics

Answer these questions and more with actionable insights into your subscription performance including customizable, advanced analytics.

  • Are subscriptions revenue growing?
  • Which plans and promotions are having the most impact?
  • What is driving subscriber churn?
  • How can I improve operational efficiencies?
  • Am I compliant with ASC-606 and/or IFRS-15?
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Scale with confidence

Integration methods

Extend data and workflows via secure, trusted connection types

Extend value

Global expansion

Explore and expand into new regions and markets with ease

Expand globally

Support & services

Access subscription-industry expertise every step of the way

How can we help?

Get connected

Connect seamlessly with leading applications for accounting, ERP, taxes, sales and marketing, data warehouses, fraud management and more through the Recurly partner ecosystem.

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