Telcom, Energy & Utilities

Subscribing to electrons?

Yes. It’s time to join the subscription economy.

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The Recurly subscription management and recurring billing platform provides telecom, energy, and utility companies with agile, scalable, and configurable tools to monetize your offering and build a strong recurring revenue stream wherever you roam.

Flexible billing models

Implement and manage various billing models, such as usage-based pricing, tiered pricing, and one-time charges to best fit your unique offerings.

Increase subscriber retention

Call in our industry-leading churn management and a proven recovered revenue engine that saved over $1 billion for customers globally in 2022 alone.

Payments flexibility

Power up payments options with support for multiple payment gateways and processors, alternate payment methods, and advanced fraud protection.

Revenue optimization

Ensure accurate and compliant revenue recognition, helping you electrify your revenue streams and fuel financial reporting.

Compliance & security

Ensure the safety of customer data and compliance with regulations like PCI DSS, SOC 2, and GDPR, providing peace of mind for you and your customers.

Platform scalability & growth

Energize your subscription business without worrying about infrastructure limitations, enabling you to focus on innovation and market expansion.

Energy-as-a-service is amping up

While telecoms have long lived in this space, many energy and utility companies are moving toward subscription models. Subscription models offer several benefits for these companies—and their customers— such as predictable recurring revenue, higher retention rates, and the ability to better understand and respond to customer needs.


Determining the optimal pricing structures and plans—and executing on those plans—is a particular challenge for companies in this sector.


The Recurly subscription management and recurring billing platform delivers the flexibility, power, and scalability telecom, energy, and utility companies need to thrive—not just keep the lights on.

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Together we can provide the best subscriber experience possible. Recurly understands that preparation is key and has delivered successfully.

Stephen Comstock— Chief Information Officer

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Key features

Recurly powers your telecom, energy, and utilities subscription services with the automation and insight you need to succeed—from revenue recognition to recurring billing and payments to reporting and analytics across web and app stores.

Plans, pricing & promotions

Quickly configure and launch new plans and present the right offer at the right price—and easily offer discounts and promotions.

  • Pricing models: Test and finetune numerous pricing models from fixed to quantity-based, usage-based, ramp, one-time and prepay
  • Plans and add-ons: Mix and combine pricing models within a plan, choosing daily, weekly, monthly, annual, or custom billing periods
  • Item catalog: Create, organize and manage with a centralized item catalog, and gain deep analytics into item and plan performance
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Subscriber management

Drive growth faster with cohesive subscriber management, personalized communications, and strategic subscription and revenue insights.

  • Subscriber view: Gain a 360-degree view of subscribers, and allow your teams to easily update and modify plans and terms by subscriber
  • Multi-subscriptions: Allow subscribers to efficiently manage multiple subscriptions per account, consolidating invoices for multiple subscriptions
  • Account hierarchy: Support subscribers with multiple regions or entities by creating a many-to-one invoicing hierarchy (e.g. a family plan)
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Recurring billing

Streamline and automate the entire subscription billing and invoicing lifecycle, simple to complex scenarios, so you can confidently scale.

  • Automated invoicing: Automate the entire recurring billing and invoicing cycle, or accommodate the occasional manual invoice
  • Invoice customization: Customize invoice and receipt templates including header and footer, assigning templates to individual subscribers
  • Taxes and compliances: Tax based on validated billing address for precise collection, and connect with Avalara or Vertex for advanced functionality
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Payments orchestration

Present a symphony of payment options including credit cards, Amazon Pay, PayPal, Venmo, Apple Pay, Google Pay, SEPA, BACS, BECS, ACH, and more.

  • Multiple gateways: Maximize authorization rates by easily implementing a multiple payment gateway strategy and leverage industry-first gateway failover
  • Alternative payment methods: Explore and add new payment methods quickly and easily, supporting both local and global payment options
  • Fraud management: Minimize fraud and chargebacks with integrated fraud management that effectively fights card-not-present fraud and more
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Churn management

Maximize recurring revenue, minimize attrition, and boost customer value with industry-leading churn and revenue recovery tools.

  • Intelligent retries: Leverage intelligent retries of declined transactions using machine-learning, or apply your own retry configuration
  • Account updater: Reduce declines due to expired cards by keeping card data fresh, automatically updating records with accurate data
  • Dunning campaigns: Increase your collection effectiveness with automated dunning communications, configurable by accounts, plans and/or cohorts
Recurly churn management

Revenue recognition

Streamline and automate ASC-606 and IFRS-15 compliance with multiple revenue reporting standards using an enterprise-grade, configurable solution.

  • Revenue compliance: Automate revenue recognition processes complicated by diverse sets of subscription contracts and pricing models
  • Multiple revenue models: Support multiple revenue models (consumption, usage, milestone, percentage of completion, or delivery)
  • Integrations: Use a single, global solution that easily scales and integrates with existing ERP and accounting systems
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App management

Recurly app management delivers a complete picture of subscriptions across app stores with web subscriptions through a simple, automated data sync.

  • Cross-platform analytics: Compare and analyze performance, revenue, and growth across app stores and web with dashboards and reports
  • Cross-platform revenue recognition: Automate ASC-606 and IFRS-15 compliance across web and app stores with Recurly revenue recognition
  • Cross-platform process automation: Trigger new workflows based on app store subscription lifecycle events through APIs and webhooks
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Customizable, in-depth analytics

Answer these questions and more with actionable insights into your subscription performance including customizable, advanced analytics.

  • Are subscriptions revenue growing?
  • What is driving subscriber churn?
  • How can I improve operational efficiencies?
  • Am I compliant with ASC-606 and/or IFRS-15?
  • What is my customer lifetime value?
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Scale with confidence

Integration methods

Extend data and workflows via secure, trusted connection types

Extend value

Global expansion

Explore and expand into new regions and markets with ease

Expand globally

Support & services

Access subscription-industry expertise every step of the way

How can we help?

Get connected

Connect seamlessly with leading applications for accounting, ERP, taxes, sales and marketing, data warehouses, fraud management and more through the Recurly partner ecosystem.

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Access the growth strategies and secrets Recurly customer use to increase revenue

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