How to optimize your member journeys for a better subscription experience

Subscriber expectations constantly change; however, a compelling experience remains a top driver for revenue. Over 90% of consumers said they’d spend more with brands that offer streamlined experiences, while...

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Reimagining the subscriber experience: The tech-driven path to personalized journeys

From inadequate payment processing to a lack of analytic visibility, around 80% of companies are still reliant on legacy systems hindering their growth and transformation initiatives. In order to...

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A seamless subscriber experience: Barriers to success and how to overcome them

The rise in subscription models has reshaped the way consumers access products and services. Whether it's media streaming services, haute couture, or dating apps, the subscription industry is far from...

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Visioning the future of subscriptions with citizenM

Subscriptions today are no longer limited to streaming services and monthly product boxes — they’re becoming a dominant force across a variety of industries, transforming the way businesses engage with...

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Key insights on lifecycle engagement and AI innovation

Understanding the intricacies of subscriber engagement and leveraging AI innovation are more crucial than ever. Our in-person event in New York, Strategies to transform subscriber lifecycles, in partnership with

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Five tactics to turn subscriber engagement into revenue

While acquisition continues to be a big focus for companies, the challenge now is building a lasting relationship that keeps on giving. To truly unlock the potential of your customer...

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8 Reasons your current subscription tech stack is hindering your growth

In April 2024, Recurly commissioned Forrester Consulting to study the challenges and opportunities in subscription management and recurring billing solutions for consumer subscription brands. The study found several critical ways...

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100% of businesses feel the impact of failed payments, survey finds

Optimizing subscription billing and payments goes far beyond mastering recurring billing and ensuring the right payment method is offered. Failed payments mean lost sales, but more importantly, customers also lose...

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