Subscription Digest

Recently, 50 payments professionals gathered at the Marine’s Memorial Club in San Francisco for the first-ever Subscription Payments Exchange conference hosted by Insight Exchange Network. The event sought to look beyond general trends—with a focus on understanding and following your customers when they want to pay. From a quick audience poll,...

Increasingly, subscription businesses seeking to expand are pursuing a global strategy. But to do this effectively, these businesses need to make sure they have the right subscription management platform.   Capabilities to improve conversion at checkout such as support for multiple international currencies and payment options are vital. Your business will...

Subscription businesses benefit from having the flexibility to create different plans and pricing structures to meet market needs. Subscription businesses also need the flexibility to offer billing intervals that may differ from the plan length.   For example, perhaps your business offers both monthly and annual plans, and the latter...

Recurly is excited to announce that our subscription management platform is now fully integrated with Vertex, a leading provider of tax technology and services. Vertex provides comprehensive, up-to-date global tax rates, calculating and adding the correct tax to global e-commerce transactions through their Vertex O Series solution. With Vertex, Recurly customers...

The popularity of subscription boxes has been a boon to subscription commerce. But this popularity can be a double-edged sword. While recipients may love their different boxes filled with delightfully curated products or regularly needed essentials, sometimes this becomes too much of a good thing. Subscription box fatigue can happen...

Subscription commerce continues to expand rapidly across different industries, and card networks naturally want to stay ahead of market trends to provide the best experience. As a result, card networks like Visa and Mastercard periodically update their rules and regulations and release new requirements. One of the announcements came from...

We’ve just returned from the third annual Subscription Summit, a meeting of the subscription box industry minds. Following are some observations that have stuck with us since the conference. The Power of Consumer Demand Consumer demand has driven businesses to innovate and deliver products and services in new ways, and...

Recurly recently presented a webinar entitled “Scaling Subscription Billing: A Guide to Streamlining Financial Operations” which received a terrific response from the attendees. This response prompted us to publish this recap along with a link to the recorded webinar for those who missed the live webinar last week. This webinar,...

These days, any e-commerce offering has international potential: if customers from other nations are able to complete their purchase, the business is operating “globally.” But there’s much more that a subscription business can and should do to foster and grow its international market. Supporting international currencies and payment methods, and...

On the surface, subscription billing may appear straightforward: just bill the same amount each billing cycle. The reality is that the subscriber lifecycle can involve a number of complex billing scenarios such as upgrades, downgrades, adding or removing additional products, changing quantities, or any combination of these billing events—each of...