All About Dunning

Tired of chasing down customers for failed payments? Have spreadsheets tracking declines and email communications and promises to pay? Take advantage of Recurly's dunning management to save time, worry, and money! Dunning (or Delinquent User Notification) is a period of time in which a user's payment has failed and both...

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Developing the Recurly Integrator Community

Channel Development is a key component of any effective revenue growth strategy. For solutions like Recurly that are highly self-service and strive to be developer friendly, the community of consultants and creative agencies that work with our platform are a growing source of new business. As the technology experts serving...

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New Feature: Automatically Update Credit Cards

We’re extremely excited to announce the general availability of one of Recurly’s top requested features, the Account Updater. This service automatically updates customer credit card information when it changes, without you having to take any action, and is offered as a free service through Recurly! Why is this important? Over...

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Clustering redis to maximize uptime and scale

At Recurly we use Redis to power website caching, queuing and some application data storage. Just like all the systems we use internally, it has to be stable, have automatic failover incase of failure, and be easily scalable should we need to add more capacity. What is redis? Redis is...

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Open Sourced: Starsky!

Introducing Starsky, an opinionated, high-level NodeJS module for building services with RabbitMQ. This post is full of nerdy stuff involving programming, message queues and why we decided to build our own RabbitMQ module. If you want to cut to the chase, go checkout out the project and get started now! Why did...

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Pro Tip: Calculating Your Monthly Recurring Revenue

Recurly’s Monthly Recurring Revenue (MRR) report is a helpful tool that gives you a best effort approximation of your monthly recurring revenue at any given time. Using the MRR report in your admin console, you can drag your cursor along the graph to find your MRR on any given day,...

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Recurly .NET API Client v1.0.0 Released

Today we are pleased to announce the general availability of our new .NET API Client Library! A complete rewrite of the previous client, it now brings full support of Recurly API v2 to the world of .NET, including: Plan supportPlan AddOns supportCoupons supportImproved paginationImproved validationIncreased...

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Please Review Our New Terms of Service

At Recurly, we’re constantly making updates to our product to give you new features and an improved Recurly experience. With these new improvements come changes to our Terms of Service, effective April 9, 2014. This new policy allows Recurly to better accommodate new features and services by allowing third party...

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Credit Card Declines: Time of day is critical

DID YOU KNOW? Credit card decline rates increase 44% to 55% every day during the 'Wee Hours' of the morning? In the world of payment processing, there is a very predictable pattern of 'galloping' transaction volume throughout the day. This pattern of transaction volume also comes with a very predictable pattern...

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Do I Need SSL since Recurly is PCI compliant?

We are often asked whether or not merchants need SSL, given the the fact that Recurly is already PCI compliant. The short answer is Yes. Any website handling credit card information should always use SSL in conjunction with Recurly’s PCI compliant checkout forms to best ensure customer data is encrypted...

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