Subscription Digest

Smart businesses aspire for transparency in their interactions with their customers and employees. In practice, complete transparency can sometimes be difficult to achieve. Unfortunately, not doing so can have significant negative repercussions. Recently, a lack of transparency in the terms and conditions of renewals in some subscription-based businesses is resulting...

Integrating critical systems is an effective way to extend the functionality of those systems, eliminate silos of data and improve data accuracy. Integrated systems also create efficiencies and provide a more complete view of processes and results, ultimately maximizing the value of IT investments. In order to ensure the best...

At Recurly, we take pride in the fact that our application is both intuitive and accessible. But while every user in your organization can have access to your site via the Recurly app, we understand that not every user needs full access. With this in mind, we have made some changes to user management to...

For subscription businesses, standard accounting processes related to recurring payments, such as recognizing revenue and compiling monthly financial reports, are less straightforward than those related to non-recurring payments. Recurly’s new integration with NetSuite can help simplify some of the complexity that subscription businesses face in terms of processing recurring or...

“Card declined”—two words that subscription businesses hate to hear. Credit card declines result in the loss of revenue and increased churn, impacting your bottom line. Some number of declines are unavoidable, and as discussed in a recent blog post, some payment events—such as the widespread issuing of new EMV cards...

Over-the-Top (OTT) content is here to stay. Streamed over the Internet, OTT content is overtaking traditional distribution models. Companies like Netflix, Hulu, Sling TV, Pandora and Spotify are leaders in the category, but a number of new companies have jumped on the over-the-top bandwagon as the model continues to prove...

South Africa. Land of untold riches, abundant natural resources, breathtaking nature and a dynamic culture. Are you already serving customers in this vibrant nation? Now, Recurly merchants doing business in South Africa will be able to process their transactions in the South African Rand (ZAR) using Cybersource or Worldpay. Read...

Today, Recurly is happy to announce a new partnership with Worldpay—an additional payment gateway that you may use to process payments in the U.S. and internationally. The addition of this gateway gives Recurly merchants greater choice in how they process payments for international transactions. Merchants new to subscription billing can...

Are you planning to expand your subscription business internationally in 2016? The international business environment presents many challenges, from changing regional regulations and compliance standards to scaling recurring billing.  Join Recurly and the business tax experts at Avalara to discover the common challenges subscription businesses face and the proven strategies...

In 2011, Marc Andreessen, technology pioneer and currently General Partner at Andreessen Horowitz, declared that “software is eating the world.” What was true then is now even more so with the incredible growth of the subscription model. Indeed, Emir Alaguizy—Zynga CTO, Y Combinator alum and founder and CEO of Cratejoy—did...