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Involuntary churn strikes fear in the hearts of subscription businesses everywhere, and for good reason: over half of all churn is involuntary. And considering the fact that acquiring new customers...
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Digital marketing agencies may not think of themselves as an ideal use case for a subscription management and billing platform, but Black Propeller, an award-winning digital marketing agency based...
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A year ago, COVID-19 hit the US in full force—and MarketMuse, a SaaS company that helps marketing teams build smart content strategies—saw an opportunity to boost subscriber acquisition by...
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We are thrilled to announce that Sumitha Nathan has joined Recurly as VP of Customer Enablement! Sumitha will be leading professional services engineering, enablement managers, and sales engineering reporting to...
PSD2 is a European regulation for online payment services that seeks to make them more secure and less fraudulent. In this article, we’ll answer all your questions about this regulation...
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Subscription merchants remain well-positioned for pandemic lockdown living, and 2020 subscription rates are a testament to that fact. As we head into 2021, subscription businesses now face the task of...
Before we relegate 2020 to the past, I’d be remiss if I didn’t highlight one of the major economic trends we saw this year: an explosion in subscription commerce. This...
Userlike, based in Cologne, Germany, offers professional live chat software to help its customers raise conversion rates, promote customer loyalty, reduce churn, and pinpoint areas for improvement. Userlike wanted...
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While our love for wine goes back thousands of years, today’s wineries and their clients need modern solutions. WineDirect is the grapevine connecting winemakers and consumers. The company provides an...
2020 has been quite the year, to say the least, and we can’t wait for it to finally come to a close. Before we collectively break out the bubbly, though,...
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