Introducing API v3’s New PHP library

We’re excited to announce that as of today our API v3 PHP Client is now LIVE! Our API v3 went GA in October of 2019 and was immediately embraced by our user base. Now, significant chunks of our overall API traffic is migrating over to the new API v3, as currently...

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Live Webinar: Subscription Strategies To Drive Your Competitive Advantage

The subscription model has proven to be ideal for our digital, customer-centric economy, offering sustainable recurring revenue, improved customer loyalty, plus a wealth of data to enable data-driven insights. But, as consumer preferences and buying behaviors continue to shift, subscription businesses must evolve to remain competitive or risk losing significant...

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Adoption of Hybrid Commerce to Better Serve Customers

In addition to being highly successful, innovative subscription businesses, what is another thing that BarkBox, FabFitFun, and Speedo all have in common? Answer: they all combine subscriptions with one-time offerings. This is called “hybrid commerce,” and it refers to businesses that have both a recurring line-of-business and sell one-time items. Regardless of whether...

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Meet Recurly at Zendesk Relate

UPDATE 3/2/20: Zendesk Relate Miami Cancelled Recurly is headed to sunny Miami Beach, Florida to attend Zendesk Relate. If you haven’t heard of it, Zendesk Relate is Zendesk’s global user conference, but it’s not just a conference—it’s a three-day journey that explores the entire customer experience that runs from March...

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Recurly’s Account Updater Fights Churn in the Background

Failed transactions are an everyday part of e-commerce. As a merchant, the last thing you want to see is the error message ‘card declined.’ On average, B2C and B2B can expect a failed transaction rate of approximately 11.5%. One of the most common decline reasons is outdated card information. That’s an...

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Time Series Forecasting for Key Subscription Metrics

In a previous blog post, we’ve described the ground-breaking data science work spearheaded by Recurly’s data science team. Since that previous post, we’ve conducted various cutting-edge research projects to address our customers’ needs for data insights. One interesting project uses time series forecasting to predict future subscription volume and MRR...

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Recurly Is Headed to eTail West

We are excited to head to eTail West February 24 -27, 2020. eTail is a well-known eCommerce and omnichannel retail conference.  Join us in sunny Palm Springs to learn how Recurly powers recurring billing for leading brands like FabFitFun, BarkBox, Twitch, and Sling. There are multiple ways to interact with us during...

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Recurly + GoCardless: Helping More Subscription Businesses Reach a Global Audience

One key to converting prospects and increasing cross-border sales is to provide your potential subscribers with the option to use the payment method they most prefer.  For many merchants, the ability to offer additional payment methods is not always an easy or straightforward endeavor. Which countries to expand into first? Which...

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Payment Gateways and the Complexity of Payments

The realm of payments encompasses a wide range of topics, from fraud and cross-border payments to artificial intelligence, mobile wallets, and compliance. Savvy subscription businesses realize that the payment process is a key element in maximizing their revenue. In fact, how well a business is able to optimize payments can be...

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Addressing Seasonality in Your Subscription Business

Software as a Service—also known as the SaaS model—was one of the earliest adopters of the subscription model concept. There are, of course, a multitude of compelling, strategic reasons to adopt a subscription model based on access rather than ownership: more predictable recurring revenue streams (and compounding revenue); improved subscriber...

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