Subscription Billing Benchmark Report The unique challenges that come with a subscription business are many. From churn and decline rates to revenue recovery, the obstacles are all too real. Recurly is in the business of making subscriptions a competitive advantage for our merchants and to this end, our business analysts...
Following our Q1 release of the Recurly Item Catalog for easier management of your product and service offerings, we’re thrilled to announce the latest enhancement to our catalog functionality. You can now sell items as recurring charges on Recurly plans and subscriptions in addition to selling items as one-time charges. We...
The Importance of Churn Every e-commerce site should be aware of the importance of churn, and how devastating it can be on a business. Measuring and reducing churn is paramount to successfully scaling your company. While reducing churn is easier said than done, there are standard measures you can take...
At Recurly, we're always working behind the scenes to provide a better user experience for our merchants. Sometimes that comes in the form of a new product or feature release and other times, it comes in the form of a bug fix or an improvement to an existing product or feature....
The disruptive force of the COVID-19 pandemic generated 17 million U.S. unemployment claims by mid-April, with the unemployment rate hovering near 15 percent — the highest since WWII. Record-setting workforce displacement and sluggish government response has left tens of millions of people virtually without funds and having to decide between...
As designers, we are in charge of our brand's first impression and it’s our responsibility to build trust with our users through consistent brand experiences. This is especially important when designing for the Fintech space, given the sensitivity of the data with which we're entrusted. Many of our challenges as...
In the past, we’ve shared how gift cards and plans can help you acquire new subscribers. Today, in the midst of COVID-19, gift cards and plans are as important as ever to help you acquire subscribers and retain the ones you already have. According to a report by NBC, one analyst...
Freemium has become a massively popular business model in SaaS in the last few years. While it can look like the secret ingredient to success for many businesses, it doesn’t work for everyone. In this post, we’ll share how the team at Qwilr tried freemium, what happened, and what they...
COVID-19 has penetrated nearly every aspect of our lives and there is no precedence or template for how to respond to this ever-changing situation. Consumers are challenged with layoffs, shelter in place and quarantine orders, plus struggling with how to work from home while juggling the needs of their daily...
As businesses grow, moving beyond their home locale is often one of the milestones of expansion. Global expansion often requires a considerable amount of planning including research into regions and payment methods best suited for a business’s needs as well as evaluating and choosing the right partners to help them achieve...
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The value of Recurly is that we no longer have to worry about the different aspects of subscription management. Instead, we can focus on things that are our core competency, like adding value to our service and expanding our offering. That’s been a huge win for us.