Subscriptions Weekly

This week, a lot is going on in the Digital Media and Entertainment subscription space. Warner Brothers, Spotify, and MoviePass have news to share about their subscriber growth and new offerings. Twitter is also rolling out some new features, and Amazon Prime raises prices in the UK for the first...

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How to calculate churn rate: A better formula

Any business owners serving regular, loyal customers can stand at their window and estimate their company’s financial health by watching their customers. The questions they might wonder are:  How many customers keep coming back? What percentage of customers might not return? How much revenue is lost if the customer base shrinks in...

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Subscriptions Weekly

Welcome back to your favorite newsletter, Subscriptions Weekly. This week has been interesting for Disney+, which delighted its subscribers with promotions, discounts, and a presumed upcoming loyalty program.  In the world of payments, Android app developers in more countries can now opt to offer third-party payments on Google Play. Lastly,...

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September 2022 | Product launch summary

Our Recurly engineering team has been hard at work on two new product features that will keep you in compliance and in the know. Here’s what’s new this month.  Enhanced Mastercard payment notifications Going into effect on September 22, 2022, Mastercard has issued a new mandate that requires merchants to...

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Subscriptions Weekly

Welcome back to Subscriptions Weekly! It’s been busy days for subscription businesses, especially in streaming: Paramount+ and Showtime are bundling in-app, Netflix hints at its ad-supported plan price, and Apple Podcast reveals a 300% growth in subscribers.  At the same time, Twitter is set to enable an edit button on...

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How streamers win–and keep–customers

In a recent survey about the impacts of the pandemic and the overall sentiment of U.S. subscribers, Recurly found that 87% of respondents have a subscription to at least one streaming video service and 46% have a subscription to at least one streaming audio service. The increasing ubiquity of...

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Subscriptions Weekly

Welcome back to Subscriptions Weekly–your one-stop newsletter for industry news. This edition covers Walmart’s new perks for subscribers, MoviePass beta relaunch, Subway’s footlong subscription, and PayPal’s new service for charity organizations.  Walmart+ adds new benefits to boost non-grocery shopping We’ve seen Walmart revamp its subscription service with extra perks for...

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Sweet subscription news for Oracle NetSuite users

Is your company one of the estimated 31,000 companies that rely on Oracle NetSuite? If so, we've got some news for you that will make subscription, billing, and payments a whole lot easier. We’ve launched a new integration between Oracle NetSuite and the Recurly subscription management platform. Quick to...

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Subscriptions Weekly

As another week passes, a new Subscriptions Weekly edition comes! This issue dives into TV viewership in the United States, how Walmart expands to streaming with Paramount+, and Uber’s reward program changes. On the payments side, Mastercard faces retailer pushback over Installment Payments Service.  Streaming viewership surpasses cable in the...

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Fighting churn: How to never lose a subscriber

Every subscriber matters. Especially when your business runs on a subscription model.  Of course, all businesses can expect to struggle if they don’t engage customers and keep them happy. However, a subscription company will feel this is a truism in their bottom line. Subscriber businesses, whether they’re B2B companies or...

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