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Picture this: Your subscriber’s credit card payment fails. They receive a notice and attempt to fix it, but the process becomes unnecessarily difficult. Frustrated, they cancel the subscription altogether. Or...
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Without a clear pricing model and tech stack, businesses lose revenue through failed payments, weak retention, and churn that could have been prevented. To build predictable recurring revenue, businesses...
With an audience of more than 50 million users worldwide, Powtoon has been on a mission to transform communication into action-driven visual storytelling. From workplace presentations to educational materials...
Hi again! I’m Niraj Naik, VP of Product Management and professional “dad joke” teller at Recurly. Welcome back to our Product Perspectives blog series. This time, we’re talking about a...
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Big shifts continue across the subscription economy. The New York Times boosts forecasts on bundling success. Shamrock Capital bets on AI-powered subscription services. Recurly just made two major acquisitions to...
With over 2,000 attendees, 100 speakers, and 3,000 one-on-one meetings, SubSummit is the world’s largest meetup for subscription professionals. It’s where leaders and innovative companies gather to share what’s...
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Welcome to Subscriptions Weekly! A seismic shift hit the subscription economy this week as Apple was forced to allow external payment links in iOS apps — unlocking major opportunities for...
When a major outage hits, it doesn't just crash systems — it affects customer trust, revenue, and sometimes, entire businesses. 37% subscribers canceled their service in the last year because...
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Reporting shows that customer acquisition costs have risen over 222% in the past ten years, while acquisition rates have dropped from 4.1% in 2021 to just 2.8% in...
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Adding new subscribers means little if they don’t stick around. Recurring revenue depends on retention. Yet, many companies still treat churn as a reporting metric instead of a solvable...
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