Over the past number of years, Thanksgiving weekend has turned into an all-out ‘deal-apalooza’ with merchants offering discounts galore that begin earlier and earlier each year. Cyber Monday fell one week later this year, on December 2nd (compared to November 26th in 2018). This means consumers have only 26 days...
Many key business processes today are run on a suite of SaaS business applications. From marketing automation to inventory management to accounting, best-in-breed applications have permeated even the stodgiest of industries. While these applications have created tremendous efficiencies, it’s critical to ensure that each application is using comprehensive, up-to-date data....
Recently, we wrote about the trends expected this holiday shopping season. We discussed tips and best practices related to gift subscriptions, coupons, and free trials which can be very effective tactics that subscription businesses can use to acquire new subscribers during this most wonderful time of the year. But what...
Most CFOs would agree, there's a lot to like about subscriptions - from predictable, compounding revenue to deep, long-term customer relationships. However, nothing jeopardizes subscription profits faster than involuntary churn due to failed payments. In this webcast, you’ll learn how leading finance executives are leveraging the latest in machine...
Last week, Recurly was a sponsor at the first annual SUBSCRIPTION SHOW, hosted by Subscription Insider and held in the beautiful if chilly downtown Boston. The show featured presentations and panels from some of the top in the industry including Worldpay, JPMorgan Chase, the NBA, A+E Networks, Sirius, Marvel, and Intuit,...
There comes a time when a subscriber may consider canceling a subscription. In fact, nearly 40% of subscribers of any service type​ cancel. More than a third cancel in less than three months, and over half cancel within six, according to a study by McKinsey and Co. So, how can...
That time of year is approaching, when sleigh bells are rung, dreidels spun—and retailers look forward to making their revenue numbers for the year. For retailers and shoppers alike, the holiday season officially kicks off on Black Friday followed by Cyber Monday, an even more popular shopping day. Last year, 67...
You rely on your payment gateway for business success. Without it, you simply can’t accept payments from customers. Unfortunately, all gateways at one time or another experience outages and performance issues. Across Recurly’s supported gateways, we’ve documented an average of 40 performance issues per year. With downtimes up to several...
Last week, the Subscription Trade Association (SUBTA) hosted several hundred attendees in downtown Chicago for their annual Recur Conference. Recur brings together new Direct-to-Consumer (D2C) subscription businesses, industry veterans, and subscription vendors for three days of learning and networking. With nods to all six segments of the subscription industry, the event...
Recurly is pleased to announce a new partnership with GoCardless, the leading global fintech for recurring payments, which will allow our customers to provide additional payment options to their subscribers and prospects. These new bank debit options include SEPA (Eurozone) and Bacs (UK), along with ACH (USA). More than 30%...
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The value of Recurly is that we no longer have to worry about the different aspects of subscription management. Instead, we can focus on things that are our core competency, like adding value to our service and expanding our offering. That’s been a huge win for us.