Finding a Flexible Fix for Failed Payments with FabFitFun

There’s nothing better than receiving packages in the mail. Now imagine those packages filled to the brim with full-size, brand name surprises. FabFitFun has taken this idea and run with it. The company, which originally launched as a female-oriented lifestyle blog and newsletter, bumped its subscriber numbers from the thousands...

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Recurly Secures Majority Equity Investment from Accel-KKR

Today, I am delighted to announce an important milestone for Recurly: we have been acquired by Accel-KKR, an industry-leading growth equity company. This transaction creates a new partnership which brings together a tremendous set of global investment resources with knowledge from a subscription commerce platform which powers the most recognized...

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How to Streamline Payment Processes for Revenue Efficiency

A streamlined payment process brings simplicity to your business. It helps reduce churn and build trust with customers.  If the phrase “simple payment process” sounds like an oxymoron, keep reading. You don’t have to reinvent the wheel to make payments easier for your customers. A subscription management platform can help....

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Webinar Recap: The Implications of COVID-19 for Subscription Businesses

Recently, Recurly Chief of Staff, Emma Clark joined Subscription Insider’s Kathy Greenler Sexton to discuss the impacts — both positive and negative — that COVID-19 has had on subscription-based businesses. If you missed out on the webinar, here’s the gist. COVID-19 has entirely reshaped the subscription landscape, as well as increased the economic uncertainty...

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Introducing Usage-Based Billing for Modern Subscription Management

Think about the last time you paid your electric bill. How were you charged? Chances are the amount you paid depends on the number of kilowatt-hours you consumed the previous month. This kind of billing model is called usage-based billing. It’s popular in a number of industries, and for good...

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Ruff Times Before Recurly: How PupBox Fought Churn with Pricing Flexibility

PupBox — like many of its puppy customers — was facing growing pains. No, there wasn’t any shortage of adorable consumers: the subscription box for puppies (and their human owners) has been a hit since 2013.  But PupBox did face high churn rates due to its...

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Recurly Announces Support for BECS via GoCardless

Come join Recurly as we go down under! With millions of transactions per day, BECS is a strong alternative payment method offered in Australia. Via our partnership with GoCardless, Recurly is now able to offer BECS to our merchants, enabling direct debit payments on a new continent. What is BECS?...

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What are Recurring Payments and Subscription Billing?

If you’re wondering if recurring payments and subscription billing are right for your business, consider this: How often do you think of your business as a one-off sale?  Hopefully never. Sustainable business owners can recognize the difference between making a sale and building ongoing relationships with customers. What’s the difference? ...

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Streamlining Growth and Automating Processes: The Pipefy Story

“Doers drive change. We empower them.” -- Pipefy video These six words succinctly describe Pipefy’s mission: to make work easier and faster through workflow automation and organization. Since Pipefy launched in 2015, companies like Volvo, Wipro, Capgemini, and IBM have embraced Pipefy’s powerful platform. Today, Pipefy is used by...

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How LiveChat Grew Revenue and Increased Customer Happiness With Recurly

We’ve all seen those little chat icons that pop up at the bottom of countless web pages, asking if you need any help or want to chat with customer support.  As it turns out, there’s more to chat support than meets the eye. LiveChat, one of the pioneering providers of...

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