Credit Card Decline Messages: What They Mean, and How Recurly Responds

Editor's note: This post was updated with current data in August 2020.   “Insufficient Funds”, “Invalid Card Number”... phrases that merchants fear most. Especially the mysterious, ambiguous “Declined”. These are messages that accompany a declined credit card. But the decline is not the end of the road for merchants using Recurly....

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Understand Your EU Pricing Strategy & VAT Registration Options

The joy of taxes! Not only do you have to levy them, you have to report them.  Merchants will be required to register for VAT in all EU countries where they sell a digital service. With VAT, you’ll thankfully have registration filing options, but you may want to review your...

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Navigate the New EU VAT Data Compliance Requirements

We’ve talked about the new EU VAT rate changes for digital services, which will now be based on the purchasing customer’s country.  Where things become more complex for merchants is in the area of compliance. Two Main Points of Consideration for Merchants Merchants will need to maintain, have access, and...

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Revenue Recovery: What Has Recurly Recovered for Me Lately?

Recurly's revenue recovery functionality has always provided merchants with peace of mind in reducing credit card declines, expired cards and other issues related to collecting recurring invoices.  Even so, merchants frequently ask, "What has Recurly recovered for me lately?"  Now, merchants can have that information right at their fingertips. Today,...

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Custom Invoices...with just a few clicks

All cash flow begins with the invoice, and today Recurly is making it easier to get paid by providing merchants with the ability to include custom notes in customer invoices.   Whether it’s terms and conditions or customer notes, you have new flexibility to better communicate with customers. You can...

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New Features: Hosted Account Management

As many of our merchants know, Recurly’s hosted pages allow you to get up and running quickly with little to no development work. Our hosted pages include subscription signup pages and a customer subscription management portal called “Hosted Account Management”. Next week, we’re rolling out new features for Recurly’s Hosted Account...

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Recurly Raises $12M To Chart the Future of Recurring Billing

Over the past 5 years, Recurly has built a company centered around the success of our customers. We believe that providing a flexible and nimble billing service to our customers allows them to achieve extraordinary outcomes.  We elevate billing from a simple back-office function to a genuine competitive advantage. We...

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SSL v3 POODLE vulnerability - What Recurly is doing and how you can protect yourself

Today a new vulnerability was announced in SSLv3. The vulnerability allows attackers who might be in a position to execute a MITM (Man In The Middle) attack against a client to decrypt SSLv3 traffic. Luckily, SSLv3 hasn't been used by clients (web browsers) for a number of years now, replaced by TLS. At Recurly we...

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Recurly.js -- The easy way

So you want to implement the latest and greatest in recurring billing functionality and ease into your app, but you're not sure where to start. Today we're going to create a quick and easy implementation using Recurly.js and our API! We'll create an account with billing info, and a subscription, for...

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Calculating sales tax just got easier!

We’re excited to announce that we’ve just released our direct Avalara AvaTax integration for sales tax. This new integration provides merchants with advanced tax reporting that will make self-filing easier, plus offers additional logic for tax codes and exempt options. Avalara customers can enable their integration...

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