Improved Email Templates

We're excited to announce several new enhancements for our email templates based on all your feedback. First, we have a new default email template that packages the relevant information in much better presentation. Here's the new default New Subscription email: If you customized an existing email template...

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Check out our new Documentation Site

We recently created a new documentation site to make our knowledge base more accessible and discoverable. We want to help our customers get live as quickly as possible. Please let us know if there's anything else you would like to see on this new site. Over the next several weeks, we...

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Don't bill all your customers on the first of the month

Every so often I hear about a company that wants to bill all their subscribers on the first of the month. Sure, a lot of companies bill on the first of the month. This has its roots in the old school manual invoicing days of yore. In the digital age,...

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Pricing Response from the Recurly CEO

Thanks to everyone who has contributed feedback about our pricing. We have been researching our pricing strategy for several months in an effort to build a competitive and sustainable business. During the beta, we reached out to several customers about our new pricing. I strongly believe our new pricing is...

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Immediate One-Time Transactions

I'm happy to announce the latest addition to Recurly's API, immediate one-time transactions. Our API has supported additional one-time charges for a while, but those charges are not actually transmitted to the payment gateway until the next batch of transactions is processed. This new addition to the API allows you...

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Fixing our email issues

Subscription billing is a pain and we're trying to make your life easier by simplifying it for you. Well, it turns out that email is also a pain and we're turning to someone else for help. Recently, there's been a high amount of email support requests. We spool mail locally...

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Lessons learned in online subscription billing

Pivotal Labs recently invited Recurly to present a TechTalk to a room of developers. Developers are smart people and can quickly figure out how to run credit card transactions using the numerous payment gateway APIs out there. So, we decided to present a range of topics that you won't learn...

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.NET Client Library for Subscription Billing

As a .NET developer, I am excited to announce that Recurly now has a C#.NET client library well under way! We polled our customer base and found a large number of our customers are powering their websites with ASP.Net, but they don't have many options today when it comes to...

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Why Recurly?

Recurly was born from the changing needs of web services. With the industry's movement away from ad-based revenue models to Freemium and SaaS subscription models, the need for subscription billing has exploded. We've had experience with some of the larger swiss-army-knife billing systems as well as building systems from scratch....

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Planning a "Freemium" Revenue Model

When entrepreneurs come up with an idea- revenue plans are rarely the first thing that come to mind. After all, asking "how do we solve this incredibly painful business issue" can be a lot more exciting then "how are we going to monetize this". Since the first dot-com-boom, several models...

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