How to engage and retain a new generation of subscribers

It happens every six months like clockwork: brand marketers in every industry stop what they’re doing and turn their attention to the “Taking Stock with Teens” survey conducted by analyst firm Piper Sandler. The firm’s semiannual report helps companies gain insight into the habits and mindsets of young consumers,...

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Pay as you go: everything you need to know about adding consumption-based models to your mix

Porsche launched a subscription. They're not the only ones. More companies are innovating and testing the XaaS model. The everything-as-a-service model promises businesses an avenue to keep customers and grow with evolving trends. A great way to make subscription billing seem more fair is by embracing “pay-as-you-go” pricing and...

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Payments get personal: recurring payments, payment modernization, and payment globalization

"What makes a subscriber better than a one-time customer is the journey...the full experience the subscriber gets to be a part of." This quote, from a recently-hosted subscriber lifecycle workshop, is poignant and pervasive. Because it's true, and especially true for the recurring revenue model. Subscriptions, memberships, XaaS, it's...

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Recurly unlocks more convenient and frictionless payments with Wallet, Pay with Venmo, and more

Last week, we discussed how a well-thought-out payments strategy can fuel growth for subscription business. Today, we're thrilled to announce some major advancements for the Recurly platform that will help merchants put together an even more comprehensive payments strategy. Our press release is below. Recurly launches Wallet in a...

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Want to catalyze growth? Focus on payments

There are certain well worn areas businesses focus on to accelerate growth. You know that to drive acquisition, you need to learn more about your customers, run hard hitting marketing campaigns, and come up with offerings so great that your customers will spread the word about them. But one strategic...

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AMA with Issuu: The Evolution of SaaS and Aligning Subscription Pricing With Value

The global Software as a Service (SaaS) market size is projected to reach USD $307B by 2026, from $159B in 2020. To learn more about how the SaaS industry has evolved, we virtually sat down with Joe Hyrkin, CEO of Issuu  - a Recurly customer since 2014 and...

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Manually retrying payments? There's a better way

Involuntary churn strikes fear in the hearts of subscription businesses everywhere, and for good reason: over half of all churn is involuntary. And considering the fact that acquiring new customers costs 5 times more than retaining an existing one, nipping involuntary churn in the bud is critical for subscription businesses. ...

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How one digital marketing agency fuels subscription growth and maximizes billing efficiency

Digital marketing agencies may not think of themselves as an ideal use case for a subscription management and billing platform, but Black Propeller, an award-winning digital marketing agency based out of Bel Air, Maryland, doesn’t like to do things the traditional way. “Being able to easily keep an eye...

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A Muse for Smart Promotions and Subscriber Growth

A year ago, COVID-19 hit the US in full force—and MarketMuse, a SaaS company that helps marketing teams build smart content strategies—saw an opportunity to boost subscriber acquisition by leveraging coupons and promotions. “We've experimented a lot in the past year after launching our self-serve product. When the pandemic...

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Sumitha Nathan Joins Recurly to Double Down on Customer Enablement

We are thrilled to announce that Sumitha Nathan has joined Recurly as VP of Customer Enablement! Sumitha will be leading professional services engineering, enablement managers, and sales engineering reporting to our CTO, Tony Allen.  Sumitha Nathan, VP Customer Enablement Sumitha is a seasoned customer-centric...

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