For subscription businesses, customer acquisition cost (CAC) is a key metric, the flip side to monthly recurring revenue. This is because it tells you how much each new customer, who generates that monthly revenue, cost to obtain. While essential, this metric and how you calculate it can be complicated. Get...
For consumers and retailers, the end of the year means holiday shopping, parties, eating too much, and sleeping too little. For another segment of the population, the end of the year heralds another less festive activity: closing the books. An organization’s year-end closing procedures, the accuracy of the results and...
In order to give our customers access to best-in-class applications in both subscription billing and accounting, Recurly has integrated with QuickBooks Online. Our integration will give you the ability to accelerate your month-end close process, automate your revenue accounting flow, and eliminate manual processes. The QuickBooks brand is synonymous with...
In the world of subscription commerce, one key to success is providing a frictionless signup experience. Once prospects decide they’re ready to subscribe, you want to make sure that the process is as easy as it can be for them. Removing steps that aren’t necessary and ensuring that your signup...
Recurly is excited to announce a new dunning webhook notification. In subscription businesses, when a customer’s renewal payment fails, the customer enters the dunning process. Businesses using Recurly can use this webhook to receive information on customers in dunning, letting them manage, monitor and optimize their subscribers’ journeys through the...
When it comes to digital entertainment—video streaming and OTT—there are number of different ways to look at the market. There’s platforms and technology, advertising vs. subscription revenue, content (what it is and who’s producing it), trends, regulations, demographics…. The list goes on. One frequent narrative pits old-school cable and TV...
“If you can’t feed a hundred people, feed just one.” ~ Mother Teresa Last year, on December 1st, PayPal broke a Guinness World Record for the most money raised online for charity in 24 hours. On that day—known as ‘Giving Tuesday’—PayPal users around the world gave more than $45.8 million...
The New Zealand economy is one of the fastest growing in the world and is notable in a couple of ways. For example, according to the Ease of Doing Business Index for 2016, New Zealand ranks second overall out of 185 countries. The country has sizeable manufacturing and service sectors, and...
All the research indicates that fraud attacks are on the rise and that fraudsters’ strategies and tactics are becoming ever more sophisticated as fraudsters become more brazen in their attempts to steal from businesses and consumers. Fraudsters also have a new favorite target: digital goods. As a result of fraud,...
Recurly just turned seven years old. It seems like yesterday that we elected to found a company based on the belief that the world was moving towards a ‘pay-as-you-go’ model. We believed that lightweight, flexible, nimble billing systems would become a competitive requirement for companies seeking to align their offers with...