Subscriptions Weekly

In the week of March 20, Netflix, Apple, and Google Play venture out of their comfort zones, Hulu offers Disney+ at a low price, and more. Netflix acquires Boss Fight, a gaming platform Keep an eye out for a gaming industry boom because Netflix has acquired Boss Fight to bring...

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Negative churn and the formula to achieve it

As more companies turn to subscription-based models, it becomes more important to understand what leads to revenue growth and what prevents customer attrition. By the end of this article, you'll fully understand what negative churn is, how to calculate it, and how to achieve it for your company.  What is...

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Subscriptions Weekly

During the week of March 13, we learn about the need for 8-digit Bank Identification Numbers, Netflix testing fees for password sharing, and more. Get ready for 8-digit Bank Identification Numbers (BINs) The day has finally come: Soon-to-be credit cardholders are facing an expected shortage of available BINs. To remedy...

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Subscriptions Weekly

This week, Disney+ is bringing ads into the mix, the UK is loving subscriptions, Walmart and Spotify join forces, and more. Cheaper, ad-supported option coming to Disney+ in late 2022 While the cost hasn’t been revealed yet, the current plan is $7.99 monthly or $79.99 annually. This option will be...

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Subscriptions Weekly

This week, we discuss global events that are impacting consumer behavior in parts of the world and a new streaming service subscription from CNN.  Brace for a significant increase in transaction decline & churn rates As Russia advances into Ukraine, the economic impact is unfathomable. Merchants with customers in Russia...

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Scaling subscriptions with Harvard Business Review & Epidemic Sound

In the business of subscriptions, one thing is guaranteed: Business growth is at the center of all our goals. To gather insights on how some of the biggest names in subscription are achieving this, we sat down with some of the industry's leading brands for a discussion on scaling...

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Recurly expands subscription management operations & new features in Europe

Thousands of brands around the world have chosen Recurly as their subscription management and billing platform. Our high-growth model has helped companies eliminate the friction of legacy solutions, optimize the customer experience, minimize operating costs, and scale sustainably.  As we continue to improve and expand our offerings, we’re excited to...

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Understanding the dunning process

According to Recurly’s comprehensive study on churn, subscription based businesses have an average involuntary churn rate of 1.0%. That may sound like a tiny percentage, but that’s the monthly rate. Over a full year, a large percentage of subscribers leave involuntarily—and it’s very possible to save them by taking...

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Cyber Monday 2021 Research

Each year, the end of November marks the beginning of a slew of deals as consumers gear up to shop for the holiday season. Cyber Monday is particularly notable and has become the dominant day for eCommerce purchases and activity. Shoppers spent $10.8 billion online on 2020’s Cyber Monday,...

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Make selling into complex organizations a cinch with Invoice Rollup

Most recurring revenue companies—well, most companies in general—scale their businesses by acquiring new customers directly. After all, selling directly to the businesses and customers that use your products or services seems like a natural and obvious choice. This strategy comes with some major downsides, though: high customer acquisition costs and...

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