Amazon Goes Back to School and Reduces Customer Friction
“Learning is a treasure that will follow its owner everywhere.” -- Chinese Proverb In many parts of world, the month of August means the end of the school break. Students...
September 12, 2017
August 31, 2017
Topics
On Beer, Germany, and the Importance of Customer Retention
Recently, we wrote a blog that involved a London pub’s innovation in beer drinking that enabled a friction-free experience for its customers during the busy holiday season. The goal of course...
August 10, 2017
Recurly Research: Subscription Trends and Benchmarks That Provide Insights for Your Business
Most business decisions are driven by data. With a wide range of customers in multiple industries using Recurly, we have enviable visibility into comprehensive subscription data within our platform which...
August 08, 2017
Automated Fraud Protection Helps Merchants Facing Rising Fraud
According to CardNotPresent: “Merchants will lose more than $70 billion globally to card-not-present fraud in the next five years, but many still think fraud prevention is too costly, according to...
Music Industry + Streaming Services = So Happy Together
Here in the Bay Area, we’re celebrating the 50th anniversary of the Summer of Love. Numerous events are taking place, and nearly all involve music. Jefferson Airplane and the Grateful Dead...
August 01, 2017
Topics
How a Great Dane Gets Credit for the Creation of a $100 Million Subscription Box Business
BarkBox is an early success story in the tumultuous, competitive, and ever-changing realm of subscription boxes. Now a company with $100 million in annual revenue, the story of their founding...
July 27, 2017
by
Emma Clark
Reducing Friction Supports Customer and Revenue Growth
Isaac Newton’s first law of motion famously states that an object in motion will stay in motion. Similarly, you can think of the subscription model like a force that is...
Super-Serving Customer Needs
Millennials are a unique demographic. Generally defined as being born between the early 1980’s and the late 1990’s, there's no lack of commentary around this generation, which is the largest...
July 20, 2017
Topics
Recurly + Xero Integration for Improved Accuracy and Compliance
Any business that seeks to grow rapidly needs to have the right tools in place to support that growth. Subscription businesses in particular need an accounting solution that can handle...
July 14, 2017
by
Emma Clark
How to Leverage Your Existing Subscribers to Acquire More
In our previous post in this series, we talked about using data to identify your most profitable subscribers and the metrics to measure campaign and channel profitability. In this post, we’ll...
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