International Expansion and Recurly

These days, any e-commerce offering has international potential: if customers from other nations are able to complete their purchase, the business is operating “globally.” But there’s much more that a...

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How Recurly’s Credit Invoices streamline billing and accounting

On the surface, subscription billing may appear straightforward: bill the same amount each billing cycle. The reality is that the subscriber lifecycle can involve a number of complex pricing models...

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GDPR in the EU and How It Impacts Subscription Businesses

The European Union has released a new compliance standard titled the General Data Protection Regulation (GDPR) which will go into effect on May 25, 2018. It imposes new rules and regulations...

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Pause Subscriptions to Minimize Voluntary Churn and Maximize Revenue

In either fixed or indefinite pause scenarios, you have the option to resume subscriptions  manually before the end of the pause term, at the subscriber’s request. Streamlined billing When subscribers request...

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Increase Customer Retention and Expand Globally With New Multilingual Emails

Global marketing involves more than simply selling a product in other countries. You need to speak to subscribers in their preferred language and ensure that their experience signing up and...

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Subscription Commerce Best Practices: Highlights From SUBCOM East

The best way to learn about subscription billing best practices are from some of the people who helped establish them. SUBCOM provides that opportunity. I had the great fortune to hear...

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Minimize Churn, Maximize Revenue: a New E-Book From Recurly

Churn is a key metric in subscription commerce, tracked closely by the most specialized Box of the Month businesses to multi-million-dollar enterprise SaaS companies. This is because even slight differences...

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Predicting Recurring Transaction Success

A few months ago, we laid out Recurly’s approach to optimizing subscription billing using machine learning. Today, we have a follow-up with more details about our approach, answers to common...

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Live Webinar: Reduce Churn and Maximize Subscription Revenue With Machine Learning

Subscription businesses can lose the happiest of subscribers because of involuntary churn. Even slight variations in churn can have a significant impact on revenue, so it’s critical to address involuntary churn—and...

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Subscriber Acquisition, Retention, and Loyalty

Subscription success demands a laser focus on providing subscribers with consistent value which leads to predictable recurring revenue. We recently explored the topic of subscriber acquisition. Now, in our newest 

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