It’s no secret that companies of all sizes and in every industry consider data a must-have. If you’re able to take full advantage of the data you have on hand, you can gain deeper insights into the state of the business, make better decisions at a faster clip, and increase...
There are many ways Recurly helps subscription businesses recover revenue after a transaction fails. There’s the sophisticated Revenue Optimization Engine, which powers our custom retry strategy, as well as Recurly’s customizable dunning, which makes it easy to automatically reach out to subscribers with on-brand messaging on an optimal cadence. All...
With all the applications involved in the daily crusade of running a business, the thought of onboarding another platform probably isn’t so appealing. If that’s the case, take a minute to consider what it might look like to replace the hodgepodge of disconnected systems and spreadsheets you use today with...
Every merchant’s #1 priority is reliably getting paid for the goods and services they sell. In order for merchants to collect payment, they need a gateway to help validate a payment action (for instance, the swipe of a credit card) and facilitate the transfer of money from the customer to...
In 2004, Netflix was sued by its shareholders over its reported churn rates. The shareholders argued that Netflix “[used] an improper calculation of the rate that produced an artificially low churn rate.” A judge threw out the case, ruling that there is no single industry-wide definition of churn rate. Clearly, churn...
Since we introduced the Recurly Item Catalog feature earlier this year, merchants have enjoyed the ability to manage, track, and analyze all the items they have for sale in a single place. We quickly realized that we could provide an even easier and more efficient way to sell the products or...
The undeniable success of streaming media, direct-to-consumer goods, and other subscription businesses is far from just an American phenomenon. Today, consumers all around the world enjoy the benefits of subscription services, such as convenience, consistent billing, and low upfront costs. While the benefits of subscriptions are largely similar no matter...
There’s nothing better than receiving packages in the mail. Now imagine those packages filled to the brim with full-size, brand name surprises. FabFitFun has taken this idea and run with it. The company, which originally launched as a female-oriented lifestyle blog and newsletter, bumped its subscriber numbers from the thousands...
Today, I am delighted to announce an important milestone for Recurly: we have been acquired by Accel-KKR, an industry-leading growth equity company. This transaction creates a new partnership which brings together a tremendous set of global investment resources with knowledge from a subscription commerce platform which powers the most recognized...
A streamlined payment process brings simplicity to your business. It helps reduce churn and build trust with customers. If the phrase “simple payment process” sounds like an oxymoron, keep reading. You don’t have to reinvent the wheel to make payments easier for your customers. A subscription management platform can help....
