PupBox — like many of its puppy customers — was facing growing pains. No, there wasn’t any shortage of adorable consumers: the subscription box for puppies (and their human owners) has been a hit since 2013. But PupBox did face high churn rates due to its...
Come join Recurly as we go down under! With millions of transactions per day, BECS is a strong alternative payment method offered in Australia. Via our partnership with GoCardless, Recurly is now able to offer BECS to our merchants, enabling direct debit payments on a new continent. What is BECS?...
If you’re wondering if recurring payments and subscription billing are right for your business, consider this: How often do you think of your business as a one-off sale? Hopefully never. Sustainable business owners can recognize the difference between making a sale and building ongoing relationships with customers. What’s the difference? ...
“Doers drive change. We empower them.” -- Pipefy video These six words succinctly describe Pipefy’s mission: to make work easier and faster through workflow automation and organization. Since Pipefy launched in 2015, companies like Volvo, Wipro, Capgemini, and IBM have embraced Pipefy’s powerful platform. Today, Pipefy is used by...
We’ve all seen those little chat icons that pop up at the bottom of countless web pages, asking if you need any help or want to chat with customer support. As it turns out, there’s more to chat support than meets the eye. LiveChat, one of the pioneering providers of...
Recurly is excited to announce support for Bacs via GoCardless. Bacs is a direct debit banking method popular in the United Kingdom. Bacs allows you to pull funds from a shopper’s bank account, skipping the credit card networks altogether. With about 90% of the UK population paying at least one bill...
In a recent blog post, we discussed why it's important for subscription businesses to offer alternative payment methods like PayPal and Amazon Pay. Today, we’ll share aggregated data insights to show why merchants should consider using multiple payment gateways to grow their business. In this post, we’ll discuss payment gateway usage...
Recurly is continually reviewing and updating our payment gateways to ensure excellent transaction processing across each of our gateways. This means staying up-to-date on new gateway features to ensure Recurly supports the functionality most useful for our merchants’ businesses. Recurly has added support for level II card data when processing Adyen transactions....
It’s the time of year when graduations are celebrated as kids move from one education milestone to the next or begin their life in the “real world.” However, due to the global COVID-19 pandemic, this year most graduations weren't able to be celebrated in the traditional way. Recurly understood and...
Building a sustainable revenue stream requires two things: A powerful recurring revenue engine and relationships that drive engagement and loyalty. Both key to surviving during these uncertain times. We recently sat down with Robbie Kellerman Baxter, a leading expert on subscription pricing and membership models and the author of The Membership Economy and The...
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The value of Recurly is that we no longer have to worry about the different aspects of subscription management. Instead, we can focus on things that are our core competency, like adding value to our service and expanding our offering. That’s been a huge win for us.