A streamlined payment process brings simplicity to your business. It helps reduce churn and build trust with customers. If the phrase “simple payment process” sounds like an oxymoron, keep reading. You don’t have to reinvent the wheel to make payments easier for your customers. A subscription management platform can help....
Recently, Recurly Chief of Staff, Emma Clark joined Subscription Insider’s Kathy Greenler Sexton to discuss the impacts — both positive and negative — that COVID-19 has had on subscription-based businesses. If you missed out on the webinar, here’s the gist. COVID-19 has entirely reshaped the subscription landscape, as well as increased the economic uncertainty...
Think about the last time you paid your electric bill. How were you charged? Chances are the amount you paid depends on the number of kilowatt-hours you consumed the previous month. This kind of billing model is called usage-based billing. It’s popular in a number of industries, and for good...
PupBox — like many of its puppy customers — was facing growing pains. No, there wasn’t any shortage of adorable consumers: the subscription box for puppies (and their human owners) has been a hit since 2013. But PupBox did face high churn rates due to its...
Come join Recurly as we go down under! With millions of transactions per day, BECS is a strong alternative payment method offered in Australia. Via our partnership with GoCardless, Recurly is now able to offer BECS to our merchants, enabling direct debit payments on a new continent. What is BECS?...
If you’re wondering if recurring payments and subscription billing are right for your business, consider this: How often do you think of your business as a one-off sale? Hopefully never. Sustainable business owners can recognize the difference between making a sale and building ongoing relationships with customers. What’s the difference? ...
“Doers drive change. We empower them.” -- Pipefy video These six words succinctly describe Pipefy’s mission: to make work easier and faster through workflow automation and organization. Since Pipefy launched in 2015, companies like Volvo, Wipro, Capgemini, and IBM have embraced Pipefy’s powerful platform. Today, Pipefy is used by...
We’ve all seen those little chat icons that pop up at the bottom of countless web pages, asking if you need any help or want to chat with customer support. As it turns out, there’s more to chat support than meets the eye. LiveChat, one of the pioneering providers of...
Recurly is excited to announce support for Bacs via GoCardless. Bacs is a direct debit banking method popular in the United Kingdom. Bacs allows you to pull funds from a shopper’s bank account, skipping the credit card networks altogether. With about 90% of the UK population paying at least one bill...
In a recent blog post, we discussed why it's important for subscription businesses to offer alternative payment methods like PayPal and Amazon Pay. Today, we’ll share aggregated data insights to show why merchants should consider using multiple payment gateways to grow their business. In this post, we’ll discuss payment gateway usage...
