Sometimes, to improve on a process or make a situation better, you need to look at it from a different lens. Take the recent invention of computational photography as an example. For over a hundred years, the quality of a photograph was primarily determined by faster shutters, more advanced lenses,...
A slew of recent verdicts and agreements in South Korea, the US, and Japan have challenged Apple and Google’s control over their platforms’ app marketplaces. Apple must now allow developers to link out to their own payment pages on iOS, and Google—whose Android operating system is installed on most smartphones...
What is churn rate? While there is no single, industry-wide definition, any subscription business knows churn rate is a critical metric of success. In this blog post, we’ll be discussing customer churn rate and how we calculate it at Recurly. In the subscription industry, a general churn rate definition is...
This blog post was originally published on the Leapfin blog. We’ve made some slight tweaks to the content. Despite the proliferation of the subscription business model, most ERP and CRM systems aren’t built to handle the unique complexities associated with recurring revenue, from constantly evolving plans, changing billing modes,...
Some things just go perfectly together: peanut butter + jelly, movies + popcorn, and businesses + payment gateways. OK, payment gateways aren’t quite as exciting as great food and entertainment. But if you care about taking payments the right way, implementing the right payment strategy can make a meaningful difference...
It’s no secret that the SaaS recurring revenue model has soared in popularity among tech companies—according to research by Ernst & Young, 90% of technology organizations are planning or are in the process of shifting to a subscription-based model. Unfortunately, only 55% consider themselves ready for this shift. ...
It seems like every industry, from fitness and fashion to entertainment and education, has embraced the subscription business model in one way or another. With recurring payments everywhere you look, you might feel tempted to think there’s no more room for innovation in the subscription space. Ask companies like Wyze,...
Acquiring new subscribers and revenue streams are top priorities for subscription brands across the globe. As you look toward expanding your global footprint, you should consider the opportunities and the unique challenges that come with cross-border expansion. This article will help you chart your course with a collection of informative...
It happens every six months like clockwork: brand marketers in every industry stop what they’re doing and turn their attention to the “Taking Stock with Teens” survey conducted by analyst firm Piper Sandler. The firm’s semiannual report helps companies gain insight into the habits and mindsets of young consumers,...
From Porsche launching a subscription service that lets customers drive whichever Porsche vehicle they desire to many more companies innovating in the “XaaS” (everything as a service) model, recurring revenue companies are innovating with their pricing strategies to retain customers and scale with evolving business trends. A great way...