Make your dunning strategy a competitive advantage with dunning campaigns

Sometimes, to improve on a process or make a situation better, you need to look at it from a different lens. Take the recent invention of computational photography as an example. For over a hundred years, the quality of a photograph was primarily determined by faster shutters, more advanced lenses,...

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App payments are changing: 3 ways subscription app businesses should prepare

A slew of recent verdicts and agreements in South Korea, the US, and Japan have challenged Apple and Google’s control over their platforms’ app marketplaces. Apple must now allow developers to link out to their own payment pages on iOS, and Google—whose Android operating system is installed on most smartphones...

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How to Calculate Churn Rate: A Better Formula

What is churn rate? While there is no single, industry-wide definition, any subscription business knows churn rate is a critical metric of success.  In this blog post, we’ll be discussing customer churn rate and how we calculate it at Recurly. In the subscription industry, a general churn rate definition is...

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How subscription CFOs can amplify value with the right back-office tools

This blog post was originally published on the Leapfin blog. We’ve made some slight tweaks to the content. Despite the proliferation of the subscription business model, most ERP and CRM systems aren’t built to handle the unique complexities associated with recurring revenue, from constantly evolving plans, changing billing modes,...

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4 insider secrets about payment gateways

Some things just go perfectly together: peanut butter + jelly, movies + popcorn, and businesses + payment gateways. OK, payment gateways aren’t quite as exciting as great food and entertainment. But if you care about taking payments the right way, implementing the right payment strategy can make a meaningful difference...

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“No-code” comes to subscription billing: automating quote-to-cash with Recurly for Salesforce

It’s no secret that the SaaS recurring revenue model has soared in popularity among tech companies—according to research by Ernst & Young, 90% of technology organizations are planning or are in the process of shifting to a subscription-based model. Unfortunately, only 55% consider themselves ready for this shift. ...

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Innovation in subscriptions: 5 key takeaways

It seems like every industry, from fitness and fashion to entertainment and education, has embraced the subscription business model in one way or another. With recurring payments everywhere you look, you might feel tempted to think there’s no more room for innovation in the subscription space. Ask companies like Wyze,...

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A map to global payment and subscription success

Acquiring new subscribers and revenue streams are top priorities for subscription brands across the globe. As you look toward expanding your global footprint, you should consider the opportunities and the unique challenges that come with cross-border expansion. This article will help you chart your course with a collection of informative...

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How to engage and retain a new generation of subscribers

It happens every six months like clockwork: brand marketers in every industry stop what they’re doing and turn their attention to the “Taking Stock with Teens” survey conducted by analyst firm Piper Sandler. The firm’s semiannual report helps companies gain insight into the habits and mindsets of young consumers,...

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Pay as you go: everything you need to know about adding consumption-based models to your mix

From Porsche launching a subscription service that lets customers drive whichever Porsche vehicle they desire to many more companies innovating in the “XaaS” (everything as a service) model, recurring revenue companies are innovating with their pricing strategies to retain customers and scale with evolving business trends.  A great way...

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