Observability at Scale: How the right stack can help

Observability is a critical component of any successful engineering organization, as it allows you to identify and resolve problems quickly and efficiently, in addition to providing other benefits. However, it can become increasingly challenging as your systems grow in size and complexity. Observability at scale at Recurly refers to the...

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Trials & bundles: News from Netflix, Disney, Apple, and more

Welcome back to Subscriptions Weekly! As we close 2023, we get the first hints of what the industry holds in 2024: subscription trials and bundles–if done correctly. Several streaming companies have decided to bundle up to acquire and retain more subscribers amid the cost-of-living crisis like Netflix and Max, Disney+...

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Dinner Discussions: An exclusive experience with Recurly and Worldpay

Picture this: A six-course dinner, handcrafted cocktails, a private dining room at KOL restaurant in London, insightful discussions on revenue growth within subscriptions–an evening that entices both the palate and the mind. Well, that’s what 25 industry leaders experienced during the Dinner Discussions: Subscription tactics for revenue growth event this...

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Keeping subscribers engaged, news from Nuuly, BBC & Disney+

Welcome back to Subscriptions Weekly! This issue is all about how brands deliver value to subscribers. We review Nuuly and the BBC’s subscription success, Disney+’s subscriber-exclusive offers, Tumblr’s subscription service goodbye, and the new Instacart-Peacock partnership.  Urban Outfitters continues to struggle. Its clothing rental brand, Nuuly, is another story Four...

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How to tackle subscription revenue leaks with accounting efficiency

Effective revenue management is a critical aspect of handling financial matters in any business. Optimizing revenue usage requires a clear understanding of where your funds are going, which may reveal revenue losses through channels with lackluster operations and processes. Subscription accounting inefficiencies and suboptimal business operations can be significant sources...

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Announcing Recurly's new integration with the Braze customer engagement platform

We're thrilled to announce the new integration between Recurly and Braze,  an industry-leading customer engagement platform that automates personalized cross-channel communications to enhance engagement, drive retention, and improve the user experience. The integration combines real-time subscription data from Recurly with the Braze customer engagement platform, allowing you to craft and...

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Cyber Monday 2023 report: Trends & benchmarks in subscriptions

Cyber Week lasts from Thanksgiving Day through Cyber Monday and is a long-awaited time for online shoppers. It marks one of the biggest shopping opportunities of the year and kicks off the holiday season. This year, consumers spent $12.4 billion online on Cyber Monday only, after a record-breaking Black...

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FTC dark patterns, Max deals, and news from Amazon & Roblox

Welcome back to Subscriptions Weekly! This week, we review the FTC’s charges against Amazon and Roblox’s new creator subscriptions. We check Amazon’s new deal with Snapchat–allowing for in-app purchases, Getty Image’s subscriber growth, and WBD price drop for the holiday season. FTC presses to proceed with 'dark patterns' charges against...

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How to plug revenue leaks in your subscription tech stack

The quality of subscription billing software hinges on its ability to plug revenue leaks. Whether you're using a homegrown solution or a legacy subscription system, your business might be susceptible to increased costs, exorbitant fees, security vulnerabilities, billing inaccuracies, customer churn, and more, all stemming from an insufficient technology infrastructure....

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Subscriptions on the rise, news from Meta, AppleTV & ChatGPT

Welcome back to Subscriptions Weekly! This week, we review Meta’s new subscription for European users and AppleTV’s struggle to engage with subscribers–despite its impressive market share. We talk about ChatGPT’s high subscription demand and the growing trend of restaurant memberships in the U.S. Ad-free Instagram and Facebook are here Meta...

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