Subscriptions Weekly

This Subscription Weekly edition covers the new Amazon Access discount hub, Telegram pricing discount in India, and YouTube’s attempt to push its premium tier to watch 4K videos. A new...

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Why churn analysis matters & how to do it well

Various studies have shown that acquiring a new customer is anywhere from five to 25 times more expensive than retaining an existing one. It’s a big number but hardly...

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Pause subscriptions: A powerful retention tactic

Subscriptions are a top driver of loyalty and revenue growth for brands looking to grow. However, there comes a time when consumers may consider canceling their subscriptions. In fact, our...

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Common credit card declines & how to prevent them

For most ecommerce businesses, failed one-time transactions are easy to solve when the shoppers simply use another payment method to complete the transaction. However, it is a different story for...

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Subscriptions Weekly

Fall has arrived, and so have the retail holiday sales! This Subscriptions Weekly edition is all about Amazon, Target, Sephora, and P.F. Chang’s new offers in the U.S., plus Taiwan’s...

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Six data-based strategies for fighting involuntary churn

Getting smart about nurturing your customer base is a true competitive advantage for subscription businesses. Every subscription business should be aware of what churn is, the different types of churn,...

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Simplifying revenue recognition for companies with subscription and recurring revenue models

At Recurly, we know how to simplify the complex–we’ve been helping merchants scale while streamlining recurring revenue and subscription billing for over a decade. And now, we’re bringing that same...

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Subscriptions Weekly

Subscriptions never stop, especially in the Digital Media and Entertainment industry. This week, Twitch has unveiled its new standard revenue share agreement, and Prime Video breaks a new prime-time audience...

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Subscriptions Weekly

This week, a lot is going on in the Digital Media and Entertainment subscription space. Warner Brothers, Spotify, and MoviePass have news to share about their subscriber growth and new...

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How to calculate churn rate: A better formula

Unlike other business models, subscription-based services rely on a consistent and steady stream of revenue coming from recurring payments. Churn serves as an indicator of customer satisfaction, perceived value, and...

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