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Welcome back to Subscriptions Weekly! In this issue, we review the behavioral techniques that drive sustainable growth in digital media and how a robust infrastructure makes a difference in high-volume subscription situations. We also check on ChatGPT’s builder option, xAI’s upcoming chatbot, and Crunchyroll’s mobile games vault. The power of...
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Welcome back to Subscriptions Weekly! This week, we learn how streaming services like Disney+ and Netflix drive acquisition through ad-supported plans. We also review Meta’s new subscription plan to meet data protection regulations in Europe, X’s new subscription tiers, and Tinder’s short-term subscription options for younger users. Disney says subscribers...
On November 2, Subscription Sessions gathered industry experts from leading consumer brands like Cinemark, CNBC, Sling TV to uncover strategies that drive long-term customer relationships–from acquisition to renewals, payments, taxes, compliance, technology, and more. Access all the sessions on-demand now, or keep reading the highlights of the industry event of...
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Welcome back to Subscriptions Weekly! This time, we review the future of digital payments and the importance of well-structured, secure, and personalized experiences. We also check on Spotify’s Q3 results, Apple’s price increase, Netflix’s gaming strategy to improve acquisition, and X’s upcoming premium tiers. Payments innovation starts with infrastructure and...
Payments have become experience architects in subscriptions–an essential aspect of flexible, seamless checkout processes. Customers are always mindful of sharing their payment information when subscribing to a new service, so striking the right balance between convenience and security is key to long-term subscriber relationships. Here are five proven tactics you...
It’s fall, and as you enjoy (or eschew) your pumpkin spice latte, read on for the season’s bounty of new Recurly features. This release has more of everyone’s favorite treat—data and analytics. App management goes full circle Now app management has even more power to inform and help manage your...
With subscription popularity soaring over the last few years, consumers increasingly demand a frictionless subscriber experience. If it isn’t optimized at every touchpoint, you increase the risk of losing new customers and retaining existing ones. While comprehensive subscription management and recurring billing can remedy many issues, most companies face one...
As subscription products become increasingly popular, consumers demand seamless experiences that prioritize flexibility and convenience. Businesses must adapt quickly to meet these expectations–bringing new challenges for technology and engineering teams. While robust subscription management and recurring billing can remedy many issues, technology leaders face one question: whether they should build...
As subscriptions become an essential part of consumers’ lives, their demands and expectations evolve. Flexibility and convenience are key elements of the customer experience, but they may represent a challenge for businesses. While automated subscription management and recurring billing can help companies like yours stay secure and compliant, many leaders...
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Welcome back to Subscriptions Weekly! This time, we review how streaming companies can get smart about retention–combatting churn and subscription fatigue effectively. We review Netflix’s Q3 results and its plans to raise prices, and X’s upcoming test for a $1 annual subscription. Let’s dive in! The streaming world needs to...
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