Guide to ecommerce subscription management

The global subscription e-commerce market is expected to hit around USD 784.4 billion by 2032, growing at a compound annual growth rate (CAGR) of 25.5% from 2023 to 2032....

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Klarna, Disney+, and Scentbird reshape subscriber experiences

Welcome back to Subscriptions Weekly! Smarter subscriptions are taking the spotlight: from personalized perks and frictionless payments to flexible checkout and omnichannel journeys. This week’s highlights reveal how major players...

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How to drive growth and loyalty through the subscriber engagement lifecycle

The subscription industry is growing at an unprecedented pace. But with more competitors entering the space, what makes customers stay loyal and engaged? Managing the subscriber engagement lifecycle effectively. According...

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Q2 Release Round-up: Experience-driven growth

From sign-up to renewal, every detail of the subscriber experience matters. And successfully keeping up with these details demands constant innovation. We understand this challenge — which is why we're...

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Subscriptions made smarter: Key takeaways from our SubSummit dinner event

Now more than ever, creating effortless subscription experiences is key to driving growth and loyalty. Our latest dinner, in partnership with Worldpay and Avalara, provided the perfect setup...

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PayPal and X challenge Apple, CFPB softens BNPL stance

Welcome to Subscriptions Weekly! Smarter subscriptions are here — and they’re built to help you get ahead. AI-driven engagement and global-ready payments reveal new ways to move faster, scale smarter,...

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How Scentbird turns fragrance into an unforgettable subscription experience

Fragrance isn’t just a product — it’s an experience, a personal statement, and a journey of discovery. And no one understands that better than Scentbird. What started as a...

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A quick guide to SaaS subscription management

With the Software as a Service (SaaS) industry set to hit about $1.1 trillion by 2032, one thing is clear: SaaS subscription models are here to stay. But as...

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How to measure customer retention

You can't fix churn if you don't measure it. Many subscription businesses focus on growth, but overlook that it costs five to 25 times more to acquire a customer...

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Google unveils AI Ultra, ESPN goes DTC, and ad-supported plans reign supreme

Big shifts continue across the subscription economy: Google introduces AI Ultra, a premium subscription plan for advanced AI tools. ESPN announces a standalone streaming service, marking a significant move away...

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