The Holy Grail of Subscription Commerce

These days, most entrepreneurs and investors are quite clear about the merits of the subscription model. From a business perspective, recurring revenue is a wonderful concept. When a subscription business...

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Using Recurly Data to Fight Churn

In our previous post in this series, we talked about the difference between cancellation and churn. The post outlined the different actions you can take when a customer cancels to try...

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Blueprint for Subscription Success: New E-Book From Recurly

The subscription model is one of the fastest-growing categories in e-commerce—which should come as no surprise given the many benefits that a recurring revenue business offers. While the model provides...

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New Recurly API Includes Many Useful Improvements

A new version of Recurly’s API has been released! Version 2.5 comes with many improvements such as new endpoints, new request attributes, and new response attributes as well. Let’s dive...

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Best Practice: Automate the Revenue Recovery Process

Credit cards are an extremely convenient way to pay for online purchases. However, subscription businesses can face challenges in successfully completing recurring payments via credit cards. This is because after...

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Cancellation vs. Churn: What’s the Difference and Why It Matters

Do you know what your subscriber churn rate is? How about the median churn rate for your industry? Do you know the difference between churn and cancellation? And perhaps most...

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Key Terms Related to Churn, Defined

“If you wish to converse with me, define your terms.”  ~ Voltaire Next week, we’ll be launching the first of several blog posts about data—specifically about how our customers can...

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Ditch Those Spreadsheets and Improve Revenue Recognition

In the best of circumstances, financial reporting can be a complicated and sometimes difficult task. Accuracy is critical but not always easy to achieve. Subscription-based businesses face added challenges in...

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How ReturnLoads Delivers Competitive Advantage With Recurly

Returnloads.net is an online freight exchange in the UK. They connect haulage companies who have empty vehicles with businesses that need goods moved—helping to reduce costs along with the number...

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How a Dedicated Subscription Billing Platform Can Benefit Finance Teams

As any subscription business knows, recurring billing is complex and presents many challenges that billing for a one-time purchase does not. Different billing models, mid-month upgrades and downgrades, add-on charges,...

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