How PayPal Reduces Friction and Increases Conversions

Checkout abandonment is the ongoing bane of ecommerce companies. Many such companies have dedicated product and engineering teams continuously monitoring and finding ways to increase conversion rates at checkout. One...

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Improve Transaction Success With Recurly’s Account Updater

If you’re an e-commerce business, two of the most dreaded words you’ll hear are “card declined.” When a credit (or debit) card is declined, the sale can’t go through and...

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Winning Strategies for Subscriber Acquisition

The best things in life are free, or so the saying goes. In subscription commerce, free trial subscriptions are a proven customer acquisition tool. By letting prospective subscribers sample your...

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Monthly subscriptions vs. annual subscriptions: A pricing analysis

One of the challenging decisions a business faces is figuring out how to price its subscription product or service. This can be especially challenging when you offer both monthly and...

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Notification of Vendor Data Security Incident

On Friday, October 5th, Recurly was notified by a vendor, Apollo.io, of a security exposure created in their server environment. Recurly used Apollo to provide Recurly with sales lead and marketing...

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Subscription Benchmarks: Top Payment Decline Reasons

There are so many factors that can cause a recurring credit card transaction to be declined: out-of-date or inaccurate card information, insufficient funds or temporary hold, gateway issues, and fraudulent...

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Practitioners Across Industries Share Best Practices at Upcoming Subscription Commerce Summit

With its debut in November 2017, The Subscription Commerce Summit (aka SUBCOM) became the first major conference to focus broadly on the trends and challenges that impact every type of subscription business,...

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How Recurly Helps You Acquire New Subscribers

To be successful, subscription businesses need to retain subscribers and continually attract new ones. This is true for both the smallest startup and the largest enterprise. Recurly provides a number...

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Deepen Subscriber Insights With Custom Fields

Modern business software contains a wealth of customer data and has provided for much greater operational efficiency. It’s also added to the difficulty of managing and integrating data across systems....

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New Subscriber Churn Benchmarks and Why Managing Churn Is Critical

In the last few weeks, the headlines around subscription commerce have centered on two main players: Moviepass and The New York Times. Moviepass, the trendy disruptor to the movie theater...

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