Announcing The Recurly Payment Gateway and New Pricing

Over the past two years, we have become increasingly aware that payment gateways have been designed to serve traditional e-commerce (one-time transactions) as their primary use case. In many instances, the features and capabilities needed to process payments on a recurring basis are sorely lacking. We have viewed this as both...

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Subscriber Economics: Why Customer Retention MATTERS

Internet marketing for most companies centers around the economics of customer acquisition. For most companies, it is thought of as a 'one-time event' leading to a conversion or sale. Subscription-based companies have the added benefit of receiving revenue over a longer period of time. In the financial world, a predictable...

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Recurly.js: Simplified PCI Compliance, Fully Customizable Transaction Forms

Back in March 2011, we launched Transparent Post to simplify PCI compliance for our merchants. Today, we are taking it to the next level with the release of Recurly.js. Recurly.js is our open-source Javascript library that gives you great looking credit card forms to securely create subscriptions, one-time transactions, and...

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Announcing Multi-Currency Support for Subscription Billing

Most companies offering subscriptions on the web serve a global list of geographies. It is also very short-sighted to assume that potential customers will be willing to subscribe to your offering if it is only offered in your local currency. Can you imagine if Spotify rolled out in the U.S....

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The Recurly Advantage

When evaluating subscription billing systems, the comparison is not always 'apples to apples'. Our merchants benefit from several structural advantages that work behind the scenes to continuously keep your transactions healthy and minimize unnecessary subscriber churn. Error Code Fidelity The error handling for most subscription billing services is pretty basic:...

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How To Reduce Customer Churn With Better Payment Processing

Q: Who in your company is responsible for customer churn? If you had to pause and ponder the answer, or if you felt that it was everybody’s responsibility…then you’re not alone. When I was with eBay, it was far easier for marketing teams...

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Guide to choosing a subscription billing provider

Subscription billing models come in a variety of different flavors and apply to many different categories of businesses. However, there are a few common factors that must be considered when selecting the best vendor to handle billing on behalf of your business. Step One: Define your own billing requirements –...

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Recurly 'Startup Offer' expiring in two weeks

We periodically run promotional offers to help encourage our customers to sign up and take advantage of a special pricing. Our 'Startup Offer' has been running for several months, and we just announced via an email that it will be coming to a close in two weeks, on April 4th,...

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Multiple Payment Gateway Support

I am very excited to announce the release of our latest feature: Multiple Gateway Support. Enabling more than one payment gateway on your Recurly account lets our merchants, large and small, intelligently route the transaction to the appropriate gateway based on the following criteria: payment type, currency, credit card type,...

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Must Attend Event for Subscription-Based Businesses

If your company is currently feeling the pain of your current billing infrastructure feeling more like a 'problem' than a 'solution', then you need to attend: 'Subscription Billing - Primer and Pitfalls'. Cambridge, Boston: Wednesday, 2/16 at 7p.m. RSVP HERE New York City: Thursday, 2/17 7p.m. RSVP HERE Polaris Venture Partners +...

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