Pro Tip: Customizing Your Emails with Boolean
A common question we get here at Recurly Support is how to customize email content based on a specific customer. Recurly’s emails are global in the sense that there’s no...
Introducing Iconography
As you may have noticed, some changes have been happening to recurly.com. Over the past 6 months we have been working to give our website a much-needed refresh. We started...
Pro-Tip: Set Your Time Zone
Your Recurly account can be set to display all dates in your local time zone, but there may be times you want to change this configuration. For example, some merchants...
November 15, 2013
by
Rachel Quick
Pro Tip: Accept PayPal Payments
Merchants today can use PayPal as a payment gateway, collecting credit card payments from their customers. But did you know that using Recurly.js or the Recurly Hosted Payment Pages, you...
What’s the difference between void transactions and refunds?
In the dynamic world of subscriptions, managing payments effectively is key to customer satisfaction and financial success. Two terms that often come into play are void transactions and refunds. A...
The UX of Customer Support
Though my coworkers at Recurly have probably begun to tire of hearing me say it, my mantra of late is “Everything is UX.” It’s a simple phrase, but it encompasses...
Merchants We Love: BarkBox
At Recurly we love to check out our customer’s products and services for ourselves. One of the many services we’ve tried and LOVED is Barkbox. I know you are out there-...
Pro Tip: Setting a "From" Email Name
One of the most common topics for support is email templates. In just a minute or two you can easily customize the "from email name" on all emails that Recurly...
Payment Pitfalls - Part 1: When Refunds Go Bad
In this series, called Payment Pitfalls, we’re going to cover some of the most common mis-steps made by merchants that can get them into hot water with either their merchant...
October 04, 2013
by
Rachel Quick
Pro Tip: Provide a Partial Refund
Refunding transactions is easy with Recurly, but did you know a transaction can also be partially refunded? This is great for circumstances where a user has partially used up service,...
Subscribe to the blogGet weekly updates for all things subscriptions.
Thanks for subscribingWe’ve sent an email verification to your inbox.
Want to maximize your subscription revenue?
Recurly is purpose-built for DTC subscriptions to grow subscribers & revenue.
Book my demo