Webinar Recap: The Implications of COVID-19 for Subscription Businesses

Recently, Recurly Chief of Staff, Emma Clark joined Subscription Insider’s Kathy Greenler Sexton to discuss the impacts — both positive and negative — that COVID-19 has had on subscription-based businesses. If you missed out on the webinar, here’s the gist. COVID-19 has entirely reshaped the subscription landscape, as well as increased the economic uncertainty...

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Ruff Times Before Recurly: How PupBox Fought Churn with Pricing Flexibility

PupBox — like many of its puppy customers — was facing growing pains. No, there wasn’t any shortage of adorable consumers: the subscription box for puppies (and their human owners) has been a hit since 2013.  But PupBox did face high churn rates due...

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Recurly Announces Support for BECS via GoCardless

Come join Recurly as we go down under! With millions of transactions per day, BECS is a strong alternative payment method offered in Australia. Via our partnership with GoCardless, Recurly is now able to offer BECS to our merchants, enabling direct debit payments on a new continent. What is BECS?...

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What are Recurring Payments and Subscription Billing?

If you’re wondering if recurring payments and subscription billing are right for your business, consider this: How often do you think of your business as a one-off sale?  Hopefully never. Sustainable business owners can recognize the difference between making a sale and building ongoing relationships with customers. What’s the difference? ...

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Streamlining Growth and Automating Processes: The Pipefy Story

“Doers drive change. We empower them.” -- Pipefy video These six words succinctly describe Pipefy’s mission: to make work easier and faster through workflow automation and organization. Since Pipefy launched in 2015, companies like Volvo, Wipro, Capgemini, and IBM have embraced Pipefy’s powerful platform. Today, Pipefy is used by...

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How LiveChat Grew Revenue and Increased Customer Happiness With Recurly

We’ve all seen those little chat icons that pop up at the bottom of countless web pages, asking if you need any help or want to chat with customer support.  As it turns out, there’s more to chat support than meets the eye. LiveChat, one of the pioneering providers of...

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Recurly Announces Support for Bacs via GoCardless

Recurly is excited to announce support for Bacs via GoCardless. Bacs is a direct debit banking method popular in the United Kingdom. Bacs allows you to pull funds from a shopper’s bank account, skipping the credit card networks altogether. With about 90% of the UK population paying at least one bill...

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The Importance of Multiple Gateways for Subscription Businesses

In a recent blog post, we discussed why it's important for subscription businesses to offer alternative payment methods like PayPal and Amazon Pay. Today, we’ll share aggregated data insights to show why merchants should consider using multiple payment gateways to grow their business. In this post, we’ll discuss payment gateway usage...

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Recurly Adds Level II Card Support for Adyen Transactions

Recurly is continually reviewing and updating our payment gateways to ensure excellent transaction processing across each of our gateways. This means staying up-to-date on new gateway features to ensure Recurly supports the functionality most useful for our merchants’ businesses. Recurly has added support for level II card data when processing Adyen transactions....

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Recurly Celebrates Grads

It’s the time of year when graduations are celebrated as kids move from one education milestone to the next or begin their life in the “real world.” However, due to the global COVID-19 pandemic, this year most graduations weren't able to be celebrated in the traditional way.  Recurly understood and...

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