When running a subscription-based business, fighting against churn is one of your everyday battles. Even though customer acquisition is a major need to scale a business, the ability to retain existing ones is easier and less costly. Tracking and constantly improving net revenue retention (NRR), among other revenue churn...
Subscription businesses are finding new ways to offer value to their customers, such as print magazines and digital bundles from National Geographic and Disney+, Disney park perks, and more. Also, Peloton increases prices while DoorDash creates a special plan for college students. College students get discounted DashPass If you’re a...
Revenue recognition, commonly known as rev rec, is a Generally Accepted Accounting Principle (GAAP) that specifies how and when you should recognize revenue. The GAAP and International Financial Reporting Standards (IFRS) have revised their accounting standard on revenue recognition methods several times to improve the reporting of financial...
This week, Google Play adds a new billing option to its apps and Apple expands on its subscription offers–this time for business. Also, Amazon tries to stay competitive by bringing in third-party DTC subscriptions, The Container Store launches a loyalty program, and another Tesla subscription enters the U.S.. Google Play...
In this blog post, our Chief Technology Officer Tony Allen discusses the importance of scalable technology and how Recurly ensures every customer is set up for success with our cutting-edge technology. Technology is evolving, and it evolves rapidly. In today’s day and age, companies need to continually invest in scalable...
One of the most important aspects of subscriptions is payment methods. According to a study by Linnworks, “[n]early nine in ten say seamless and flexible payment options speed up their decision making and prompt them to spend more.” It’s clear that consumers cherish convenience, and a frictionless payment experience...
A lot is happening with consumer subscriptions! Borrow a Tesla for a flat monthly fee, GTA and PlayStation join the subscription world, get monthly Pokémon tees delivered to you via Amazon, and more. NBC’s Peacock and MLB closing in on streaming deal Pending a deal between the MLB and NBCUniversal,...
In this blog post, our Chief Technology Officer, Tony Allen, shares how Recurly helps companies scale for large digital events like the big game, shopping holidays, and more. Digital events have dominated our screens. Behind the scenes, companies are responsible for creating the capacity to power these occurrences, but as...
In the week of March 20, Netflix, Apple, and Google Play venture out of their comfort zones, Hulu offers Disney+ at a low price, and more. Netflix acquires Boss Fight, a gaming platform Keep an eye out for a gaming industry boom because Netflix has acquired Boss Fight to bring...
As more companies turn to subscription-based models, it becomes more important to understand what leads to revenue growth and what prevents customer attrition. By the end of this article, you'll fully understand what negative churn is, how to calculate it, and how to achieve it for your company. What is...
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