Subscriptions are changing forever, plus news from Amazon, Netflix & Twitter

Welcome back to Subscriptions Weekly! In this issue, we talk about the FTC’s proposed changes for subscription cancellations. We also dive deeper into Amazon’s negotiations to offer mobile phone services as a Prime perk and review the expected-to-grow subscription vehicle industry. Additionally, we discuss what’s coming to Netflix Games and...

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Webinar recap: Engineering subscription & billing management to scale

Scaling IT infrastructures is a common challenge for subscription businesses. Engineering and product teams are strapped for resources, often lacking the tech stack to handle the complexities of scaling globally.  Regardless of your business size, success relies on optimized internal processes, especially in technology. However, technology teams invest in building...

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Subscription accounting: Revenue recognition must-haves

The changing landscape of monetization and pricing models, along with an increased demand for personalized plans and product offerings in the direct-to-consumer (DTC) realm, create a greater need for accounting automation to comply with complex global revenue recognition standards.  Moreover, due to the current economic downturn, businesses are shifting to...

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How brands respond to subscriber demands, news from Uber & Snapchat

Welcome back to Subscriptions Weekly! This week, we review how businesses can leverage personalized subscriber data to maximize performance. We check how Uber and Snapchat respond to subscriber demands with cashback and AI-driven features, respectively. And lastly, we review Vässla’s new e-bike subscription in the U.S. and the regulatory implications...

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Recurly at Scale: What is scale, why is it important & how to achieve it?

What is scale? In computing, scale is the ability of a system to handle an increasing amount of work without a decline in performance. In the context of your businesses, scale refers to the ability to grow revenue and customer base without a corresponding increase in costs.  But what does...

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Digital media subscription benchmarks: How does your business compare?

The streaming industry continues to transform how we consume media and enjoy entertainment. Modern-day customers are always on the lookout for ways to stay entertained, especially in the comfort of their homes, and streaming subscriptions offer a vast array of content at their fingertips. According to Forbes, video services...

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Q1 2023 Product launch summary

The Recurly Q1 2023 product launch is live, and there are some exciting new features designed to help grow your subscription business. Here’s an overview of what’s new:  Access by user role Rather than configuring user access by individual users, you can now define custom roles to ensure the right...

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Understanding value & convenience, news from Peloton & Netflix

Welcome back to Subscriptions Weekly! In this issue, we review how generative Artificial intelligence solutions change the way businesses process payments–and how the future looks. We tell you more about Max and Peloton’s U.S. re-launch, why Netflix users are unhappy with the new password-sharing crackdown, and five subscription lessons for...

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A look into The State of Subscriptions: How to create the optimal acquisition environment

Successful subscriber acquisition means you have figured out which acquisition channels produce the most high-value subscribers for your business–an accomplishment that every recurring revenue business strives to achieve. To reach this state, a subscription brand must understand what attracts consumers to their business–is it the promotional offers? The free trial?...

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How to fight churn, boost customers' LTV, and never lose a subscriber

It's a big promise: "Never lose a subscriber." After all, isn't a churn rate of 0% impossible? Even in the best-case scenarios. Even if you've maxed out your customer loyalty programs, established an iron-clad payment method, and created a retention strategy that markets the best side of your business to...

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