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When creating a subscription, Recurly will default to starting that subscription immediately. Sometimes you want to have the option to give a particular customer a different trial length, a future...
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By default, when a new subscription is submitted through the Recurly.js buildSubscriptionForm, the e-mail address will be used as the account_code for the newly created account. Many merchants would prefer...
With so many different payment gateway options out there, it’s not at all uncommon for merchants to switch from one gateway to another. We get questions all the time about...
From time to time your customers may ask that their subscription billing be paused while they go on vacation, use up their current product, or just want to hold off...
Declined transactions are easily one of the most common topics that come up in Recurly Support, and for good reason. At first glance it’s not always easy to figure out...
A common question we get here at Recurly Support is how to customize email content based on a specific customer. Recurly’s emails are global in the sense that there’s no...
As you may have noticed, some changes have been happening to recurly.com. Over the past 6 months we have been working to give our website a much-needed refresh. We started...
Your Recurly account can be set to display all dates in your local time zone, but there may be times you want to change this configuration. For example, some merchants...
Merchants today can use PayPal as a payment gateway, collecting credit card payments from their customers. But did you know that using Recurly.js or the Recurly Hosted Payment Pages, you...
In the dynamic world of subscriptions, managing payments effectively is key to customer satisfaction and financial success. Two terms that often come into play are void transactions and refunds. A...
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