INTELLIGENT RETENTION

Engineered to boost customer lifetime value

Focus on running your business, not fighting subscriber churn. Recurly works in the background to minimize failed payments and increase revenue, giving you control over your future and finances.

Book my demo
Customer Lifetime Value Graph
Total Revenue
Average Tenure
Customer Lifetime Value Graph
Total Revenue
Average Tenure

Don't settle for less with your recovery tactics

13%

$610M

12 mo.

73%

Revenue recovery at its best

With 2,000+ reasons a card could fail, forecasting, managing, and reducing involuntary subscriber churn can prove complex and costly. Recurly's credit card vaulting and proprietary decline management techniques not only help you recover failed transactions, but also prevent them from failing in the first place.

Try our recovered revenue calculator

Revenue Optimization Engine

PREVENTION

Enough with the guessing—prevent payment declines proactively

RECOVERY

Machine learning and automation— recover more failed transactions

Subscription Renewal

PREVENTION

Enough with the guessing—prevent payment declines proactively

Account Updater

Get ahead of customer card changes. Recurly's built-in Account Updater, which works with Visa, Mastercard, Discover, and American Express, automatically updates any changes to customer card information.

Expired card management

Don’t let expired cards put your customers at risk of subscriber churn. Because Recurly vaults credit card information, we can use our proprietary logic to proactively manage expired cards ahead of a renewal, preventing the decline.

Renewal Attempt

RECOVERY

Machine learning and automation—recover more failed transactions

Intelligent retries

Say goodbye to “one-size-fits-all” approaches. Built on over a decade of subscription data, Recurly's intelligent retry solution analyzes billions of attributes and uses machine learning to create statistical models for retrying transactions. The result: a retry logic that's customized for each transaction.

Read more

Renewal Attempt

Dunning management

Mitigate subscriber churn and close your books faster with a streamlined approach to collections. Automate your subscriber notifications for card updates with a tailored dunning strategy.

Renewal Attempt

Recurly customers reduced involuntary subscriber churn to 1% with our decline management strategies. Is your business next?

Smart essentials
to retain more subscribers

With real-time visibility and built-in engagement tools, Recurly streamlines managing the entire subscriber lifecycle. Now you can respond to your customers’ needs better, strengthen relationships, and drive more subscriber loyalty.

Plan changes at your fingertips

Plan changes at your fingertips

Manage subscription changes with ease, including upgrades, downgrades, refunds, and service credits

Let your customers hit “pause”

Let your customers hit “pause”

Reduce cancellations with pause functionality that can be activated by the subscriber or the merchant.

Let your customers hit “pause”

Keep in touch, in a personalized way

Stay connected to your subscribers with customizable communications and robust Salesforce and Zendesk integration.

Let your customers hit “pause”

Renew better with Wallet

Let subscribers add multiple payment methods to their account and designate one as a fallback for renewals

Nearly 30% of customers reactivated their subscriptions after pausing

Card data visuals

Subscriber intelligence to help you scale faster

Catalyze your business with data-driven decisions. Dive into subscriber lifetime value in granular detail, gauge the effectiveness of your dunning strategy, analyze factors causing subscriber churn, and much more. Take advantage of ready-to-use dashboards, automate exports to your data warehouses, or connect to your workflows through our API.

Stop losing revenue
Start using Recurly

Book my demo