reactivation after pause
recovered revenue in 2021
of added tenure,
of at-risk invoices
recovered, on average
With 2,000+ reasons a card could fail, forecasting, managing, and reducing involuntary subscriber churn can prove complex and costly. Recurly's credit card vaulting and proprietary decline management techniques not only help you recover failed transactions, but also prevent them from failing in the first place.
Get ahead of customer card changes. Recurly's built-in Account Updater, which works with Visa, Mastercard, Discover, and American Express, automatically updates any changes to customer card information.
Expired card management
Don’t let expired cards put your customers at risk of subscriber churn. Because Recurly vaults credit card information, we can use our proprietary logic to proactively manage expired cards ahead of a renewal, preventing the decline.
Say goodbye to “one-size-fits-all” approaches. Built on over a decade of subscription data, Recurly's intelligent retry solution analyzes billions of attributes and uses machine learning to create statistical models for retrying transactions. The result: a retry logic that's customized for each transaction.Read more
Mitigate subscriber churn and close your books faster with a streamlined approach to collections. Automate your subscriber notifications for card updates with a tailored dunning strategy.Learn more about dunning campaigns
With real-time visibility and built-in engagement tools, Recurly streamlines managing the entire subscriber lifecycle. Now you can respond to your customers’ needs better, strengthen relationships, and drive more subscriber loyalty.
Manage subscription changes with ease, including upgrades, downgrades, refunds, and service credits
Reduce cancellations with pause functionality that can be activated by the subscriber or the merchant.
Stay connected to your subscribers with customizable communications and robust Salesforce and Zendesk integration.
Let subscribers add multiple payment methods to their account and designate one as a fallback for renewals
Catalyze your business with data-driven decisions. Dive into subscriber lifetime value in granular detail, gauge the effectiveness of your dunning strategy, analyze factors causing subscriber churn, and much more. Take advantage of ready-to-use dashboards, automate exports to your data warehouses, or connect to your workflows through our API.Discover Recurly analytics