Press releases

Consumers demand ease of cancellation, loyalty incentives and personalisation from subscription services

LONDON, 21 JUNE 2023 - Recurly, a leading subscription management and billing platform, today announces the launch of its latest report State of Subscriptions: What Consumers Want, which explores consumer subscription spend and trends across key markets. The survey, carried out by global market research firm Censuswide, reveals the preferences of more than 6,000 respondents, including 1,016 UK respondents.

Recurly Enhances Enterprise Capabilities for Subscription Businesses with Multiple Brands in Multiple Markets

SAN FRANCISCO — June 16, 2023 — Recurly, a leading subscription management and billing platform, today announced the availability of support for multiple business entities. This enterprise capability is made for subscription businesses looking to efficiently manage respective business units, removing complexity and automating invoicing and tax calculations to allow a single user interface (UI) across the business.

Recurly can now support HIPAA-regulated subscription businesses

SAN FRANCISCO – May 24, 2023 – Recurly, a leading subscription management and billing platform, today announced it has taken the necessary steps to support functions that fall within the Health Insurance Portability and Accountability Act (HIPAA), which serves as the U.S. national standard for health information security and privacy.

Subscription companies can now gain easy access to cross-platform subscription analytics

SAN FRANCISCO – April 25, 2023 – Recurly, a leading subscription management and billing platform, today announced the launch of app management within its platform. The new capability provides an easy connection to sync subscription data from Apple App Store and Google Play into Recurly, providing reliable cross-platform analytics. Further, it will allow customers to enhance key features like entitlements and revenue recognition to function across app stores and web.

Recurly and Recuro Announce Partnership to Help Businesses Build Faster, Smarter Subscription Models

LONDON | SAN FRANCISCO, Calif., February 6, 2023 – Recurly, a leading subscription management and billing platform, and Recuro, a leading subscription business models consultancy, today announced their partnership to combine technology and professional services to meet the needs of high-growth subscription companies. The Recurly software platform, together with the consulting services offered by Recuro, will provide businesses the opportunity to leverage the best in technology and consulting to build and iterate high-growth subscription business models for faster time to value.

Recurly releases its 2023 State of Subscriptions report

SAN FRANCISCO – January 24, 2023 – Recurly, Inc., a leading direct-to-consumer subscription management and recurring billing platform, today released its 2023 State of Subscriptions report, based on data from more than 2,200 Recurly merchants that support more than 55 million active monthly subscribers around the globe. Citing global benchmarks and best practices, the report provides insights for subscription business growth and expansion, with chapters on acquisition, subscriber growth, payment strategies, and churn, as well as this year’s trends.

Recurly reveals that it recovered nearly $1B in subscription revenue for customers over course of 2022

SAN FRANCISCO – January 10, 2023 – Recurly, Inc., a leading direct-to-consumer subscription management and recurring billing platform, today announced that it successfully helped recover nearly $1 billion in revenue for its customers globally in 2022. This milestone represents a 21.9% year-over-year growth from 2021, during which Recurly recovered close to $800 million for customers, thanks to the platform’s churn management technology. With over 50 million active monthly subscribers, Recurly processes in excess of $1B in payments each month for leading brands like Sling, Twitch, BarkBox, FabFitFun, Paramount, Lucid and Sprout Social, further powering its machine-learning engine to identify opportunities to capture revenue and customers which would otherwise be lost.

Recurly enables Fanatiz to quickly scale operations, improve efficiency, and adapt to subscriber needs

SAN FRANCISCO, Nov. 29, 2022 - Fanatiz, a sports streaming platform, selected Recurly, a leading subscription management and billing platform, to offer choices for their consumers, improve their payment gateway management, and increase revenue and productivity.

Holiday 2022: Subscriptions are the Stars

SAN FRANCISCO, Calif. – Oct. 25, 2022 – Subscriptions are the shining stars for the 2022 holiday season. According to a new survey conducted by Recurly, a leading subscription management and billing platform, this holiday season will be big for gifting subscriptions, with 63% of consumers reporting that they’d be interested in gifting a subscription and 70% saying they’d be interested in receiving a subscription themselves. In fact, Gen Z and Millennials lead the charge with 72% interested in receiving subscriptions as gifts.

Recurly launches new ramp pricing models to expand subscriber acquisition, retention, and loyalty

SAN FRANCISCO – Oct. 18, 2022 — Recurly, a leading subscription management and recurring billing platform, announced new ramp pricing today to enable recurring revenue companies to dynamically increase or decrease pricing within subscriptions. Ramp pricing is the latest addition to Recurly’s flexible pricing, plans, and promotions capabilities. With one of the most diversified pricing options available, Recurly pricing model also includes fixed recurring, one-time, usage-based, tiered, volume, stairstep, and hybrid models.