On-demand video

How to drastically reduce failed transactions

53% of total churn is due to failed payments. 

Navigating the 2,000+ reasons those payments fail can be a confusing and time-consuming manual process.

But did you know that once you recover that transaction - your subscriber will stay a customer on average for an additional 12 months?

In this 7-minute on-demand video, Recurly's Product Manager Sean Counceller will break down the most effective tactics to reduce involuntary churn. You'll learn:

  • How to navigate the complexities of failed payments

  • Proactive strategies to ensure a successful transaction the first time

  • Why a dynamic approach is the most effective way to combat involuntary churn

53% of total churn is due to failed payments. 

Navigating the 2,000+ reasons those payments fail can be a confusing and time-consuming manual process.

But did you know that once you recover that transaction - your subscriber will stay a customer on average for an additional 12 months?

In this 7-minute on-demand video, Recurly's Product Manager Sean Counceller will break down the most effective tactics to reduce involuntary churn. You'll learn:

  • How to navigate the complexities of failed payments

  • Proactive strategies to ensure a successful transaction the first time

  • Why a dynamic approach is the most effective way to combat involuntary churn