Overview

What is an import?

A credit card import is a process managed by Recurly and your current payment provider to manage a secure transfer of credit card data, minimizing a merchant’s scope of PCI-compliance that might otherwise be incurred by handling the data themselves. Because of the strict regulations around credit card data storage, most providers will only migrate data between two PCI compliant vendors.

This process involves collecting the credit card data from the existing payment provider, and importing into Recurly. The end result is a series of accounts with stored billing information, allowing the merchant to then proceed with adding subscriptions or other details to the account.

Two sources of data:

Card numbers (typically provided by gateway):

Typically will include all credit cards ever processed by the gateway, including expired cards and cards that have no active subscription
Needs to be encrypted
Sent directly from Recurly to your payment provider
Has a reference number that is matched to your account info

Account and billing info (provided by the merchant)

Map following our supported file format (see example file)

How long will I be down?

For new signups, no downtime
For account modifications, minimal - contact support to learn how to keep to a 3-day timeframe.

Pricing

Credit card imports are managed by Recurly for a professional services fee. Please contact your sales representative for a quote.