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Edgar Chen

Senior Customer Success Manager, Recurly


Edgar is the Senior Customer Success Manager at Recurly, leading customers and internal teams alike to understand the subscription landscrape like an expert. An experienced global customer success and growth leader, Edgar offers over ten years of experience working in client facing roles from end users to C-level, supporting startups to Fortune 100 organizations such as Google, Dropbox, Best Buy, American Airlines, Silicon Valley Bank, Shangri-la Hotels, Hong Kong Shanghai Hotels, GAP, and Live Nation. He holds a bachelors degree in Business Administration and Management from San Jose State University.

Thousands of innovative companies across digital media, streaming, publishing, SaaS, education, consumer goods, and professional services industries rely on Recurly to unlock transformational growth using subscriptions. Recurly’s all-in-one, integrated platform removes the complexities of automating subscription billing at scale by enabling teams to manage and optimize their subscriber lifecycles with ease. Category-defining companies including Sling, Twitch, BarkBox, FabFitFun, Paramount, Lucid, and Sprout Social have chosen Recurly to manage billions of dollars in recurring revenues, future-proof their recurring billing and payment operations, and recover millions of dollars in lost revenue due to churn. Founded in 2009, Recurly is based in San Francisco, with offices in Boulder, New Orleans, and London. For more information, visit https://recurly.com.

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