From sign-up to renewal, every detail of the subscriber experience matters. And successfully keeping up with these details demands constant innovation. We understand this challenge — which is why we're thrilled to announce Recurly’s latest innovations from Q2.

These features and products are designed to power winning subscriptions that put the subscriber first. Read on to discover how you can grow smarter, scale confidently, and move faster with Recurly. 

Grow smarter

Recurly’s intelligent growth tools help you reach subscribers at the right moment, in the right way. From personalized in-app prompts that drive retention and revenue, to chat-based insights that surface growth opportunities, and smart data exploration that fuels strategy. Recurly gives you the power to act fast and grow smarter.

  • Recurly Engage: Reach subscribers when it matters most — while they're active in your product. Design personalized in-app journeys that convert subscriber engagement into revenue without engineering resources. Learn more

    • Combat churn: Intercept cancellations with a dynamic save offer

    • Boost adoption: Surface unused features to subscribers

    • Drive upsells: 1-click upsell prompts triggered by real-time usage meters

  • Recurly Compass (Chat Assistant): Chat through your subscription unknowns. Get quick, natural language answers and data insights to drive strategic decisions, optimize acquisition, and maximize subscriber growth. Learn more

  • Explore Assistant: Transform raw data from transaction and account information, to credit card details, into actionable intelligence. Learn more

Scale everywhere

Recurly powers global subscription growth with scalable tools built for expansion. From localized payment options and intelligent retries to flexible pricing and compliance-ready invoicing. Our latest innovations help you launch faster, convert more customers, and grow across borders — without the operational overhead. Optimize your strategy for payment success, global compliance, and pricing precision with a platform as globally-ambitious as you are.

  • Stripe Elements (GA): Recurly's Stripe integration streamlines checkout with customizable components, offering regional payment methods and one-click payments. And now, support for “buy now, pay later” with Klarna and iDEAL, the Netherlands preferred payment method. Learn more

  • PayPal on Facebook/Instagram mobile apps: Offer PayPal for Facebook and Instagram app sign-ups. Learn more

  • Direct debit retries: Our market-leading retry model has gotten even better, now with an expanded logic for all direct debit methods (ACH, SEPA, BACS, BECS). Learn more

  • Integration with Reach (Merchant of Record): Maximize conversions, reduce churn, and simplify compliance around the world through our integration with Reach as your Merchant of Record. Learn more

    • Save time: Offload tax, chargeback, and compliance tasks so you can devote your energy to strategic growth

    • Simplify global growth: Expand confidently into international markets without grappling with complex regulations, VAT filings, or fiscal rep requirements

    • Boost payment performance: Combine Reach's localized transaction expertise with Recurly’s intelligent retries and revenue recovery tools to boost payment success rates and lift conversions

  • Price segmentation: Turn-on targeted pricing strategies based on customer attributes, all while simplifying plan management with multiple price points and currencies on a given plan. Check back on 6/24 for updated documentation on this feature. 

    • Tailor prices to different markets: Set different prices for the same plan in various currencies or regions

    • Segment customer groups: Offer varying prices to distinct customer groups

    • Test your strategy: Experiment with different price points, then optimize 

    • Reduce plan bloat: Nest multiple price points  under a singular plans

  • FTC negative option: Recurly now features a warning banner to warn users of FTC regulations when disabling the 'Cancel subscription' setting. Check back on 6/24 for updated documentation on this feature. 

  • Entity invoice sequencing: Separate invoice sequences for each entity to be compliant with EU tax laws and regulations. Check back on 6/24 for updated documentation on this feature. 

Move faster

Recurly accelerates every stage of your subscription business so you can convert one-time shoppers into loyal subscribers with flexible checkout and retention tools. In the back-office, Recurly streamlines your period close with guided workflows and real-time revenue data—so you can close faster and with confidence.

  • Recurly Commerce: Built for high-growth brands on Shopify, Recurly Commerce turns one-time shoppers into subscribers. Learn more

    • Drive conversions: Let shoppers buy one-time and subscription products in a single checkout

    • Boost retention: Empower customers to swap, skip, or manage subscriptions on their terms

    • Grow revenue: Offer tiered pricing, prepaid plans, and personalized discounts

  • Period close checklist (Recurly RevRec): Guided, configurable period close workflows natively integrated with your Recurly revenue data so you never have to correct a journal entry in your GL again. Learn more

Why this matters to you

These releases equip your team with the tools to create exceptional subscriber experiences. From reducing churn to expanding across borders, Recurly simplifies the complex, so you can focus on building lasting loyalty with your subscribers. 

Ready to get started? Contact your Customer Success Manager or request a demo to explore how these features can transform your growth strategy.