Unlock revenue growth: The power of your Ideal Customer Profile

I recently had the pleasure of joining Alex Gluz, CEO and Founder of T.A. Monroe and host of The Revenue Engine Podcast, to dive deep into unlocking revenue...

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Innovating subscriptions: Key insights for smarter experiences

The subscription economy continues to grow at lightning speed. The market matures, preferences evolve, and customer experiences play a key role in differentiation. How can companies innovate in an overly...

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Prioritising pricing personalisation for subscription success

If you’ve been paying attention to the subscription economy, you’ve likely noticed a shift. Acquisition strategies are taking a backseat, and pricing personalisation has emerged as one of the most...

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How to drive growth and loyalty through the subscriber engagement lifecycle

The subscription industry is growing at an unprecedented pace. But with more competitors entering the space, what makes customers stay loyal and engaged? Managing the subscriber engagement lifecycle effectively. According...

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Subscriptions made smarter: Key takeaways from our SubSummit dinner event

Now more than ever, creating effortless subscription experiences is key to driving growth and loyalty. Our latest dinner, in partnership with Worldpay and Avalara, provided the perfect setup...

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How to measure customer retention

You can't fix churn if you don't measure it. Many subscription businesses focus on growth, but overlook that it costs five to 25 times more to acquire a customer...

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Subscription management best practices for every type of business model

Without a clear pricing model and tech stack, businesses lose revenue through failed payments, weak retention, and churn that could have been prevented.  To build predictable recurring revenue, businesses...

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From crashes to cash: How to prepare for high-traffic subscription events

When a major outage hits, it doesn't just crash systems — it affects customer trust, revenue, and sometimes, entire businesses. 37% subscribers canceled their service in the last year because...

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Customer retention strategies for subscription-based businesses

Adding new subscribers means little if they don’t stick around. Recurring revenue depends on retention. Yet, many companies still treat churn as a reporting metric instead of a solvable...

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Highlights from Subscription sessions: Spring edition

Subscription businesses are not immune to change — and the pace is faster than ever. Since 2021, acquisition rates dropped from 4.1% to just 2.8%. Most subscription companies are...

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The shift to retention in subscription businesses

The subscription economy is at a critical crossroads. By the end of the year, global subscription sales are expected to surpass $1.5 trillion, fueled by consumer demand for convenience...

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